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Dead iPad – want to reset, but can\\\’t enter passcode

Home › Forums › iPad Forums › Dead iPad – want to reset, but can\\\’t enter passcode

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    • April 29, 2015 at 11:20 PM #27811 Reply
      Steve Wittrig
      Guest

      My iPad is not working at all. When pressing the start button, it just shows half screen of ghost (light gray shimmering half screen). Pressing the two buttons doesn’t work. Charging it does no good.

      Started iTunes on my PC and plugged in iPad. PC sees an iPad, but says I need to enter passcode. I can’t enter the passcode because I can’t start the iPad. Is there any way to force a Restore or wipe. I don’t care that much about the data.

    • May 5, 2015 at 8:08 AM #27822 Reply
      shantel albers
      Guest

      I am having the same problem with my ipad as well. I hope someone can please help me out with this. I don’t care about the data but if I can save it I would like to.

    • May 6, 2015 at 12:18 AM #27839 Reply
      Jeremy
      Guest

      Try these methods & you’re devices will run.

      Here they are:
      1. HARD POWER RESET/REBOOT – Hold down power button for 5 seconds, while keeping power button depressed, push home button for 10 seconds, finally release power button & continue to hold home button by itself for additional 20 seconds. Total Hard Reset Time – 30 seconds – no longer – if 30 seconds is exceeded, next reset cycle will begin to overlap & device will turn off & reboot progress will be lost.
      2. SOFT POWER RESET – Begin to hold down power & home button simultaneously; continue to hold down both buttons for 10 seconds. Total Soft Reset Time – 10 seconds – no longer.
      3. RESTART “KICK” START AFTER CRASH – Begin to hold down power & volume up button simultaneously, continue to hold down both buttons for 10-15 seconds. Total Reset Time Varies – depending on the reason / severity of the device failure.

    • November 22, 2015 at 1:18 AM #29126 Reply
      Rod
      Guest

      Thank You it worked great

    • August 28, 2018 at 7:15 PM #54701 Reply
      Paris
      Guest

      My iPad is on but I can’t type the passcode in

    • May 20, 2019 at 4:18 PM #69499 Reply
      James
      Guest

      Thanks so much for this advice. My ipad was completely s screwed, even resfored the ios using iTunes and it didn’t help, until I tried your advice kick-start after crash

    • December 30, 2019 at 6:50 AM #87960 Reply
      April Meidt
      Guest

      Is this the help desk? I can’t tell. My keypad for log in for my iPad isn’t working I tried to rebook.

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