ipad keeps jumping from a high battery percent to a low one and then dies

[Hailey]

my ipad will be charged and then suddenly it will drop to a lower batter percent like 60% for example. then all of a sudden it will drop to 10% and then die. then it takes a while to turn on and when it does it won’t connect to the internet. i have done a soft reset a few times but the battery issue seems to be getting worse. just now it turned on after being dead and i opened it for a few seconds and it shut off again. please help!

[SKKeymaster]

Hi Hailey,

Instead of a soft reset, try a hard one by holding both Home and Power until you see the Apple Logo. If the problem persists, make sure you charge your iPad with its original cable and charger and connect directly to a wall outlet–not a USB port or hub.

Then once you try charging, connect to iTunes and see if it recognizes the iPad.

For more tips, take a look at this article (https://appletoolbox.com/2013/11/ipad-air-charging-very-slowly-or-not-charging-fix/)

Good luck,

SK

[Nancy]

Maybe there is some bugs stucked on your iPad, now you can restart your iPad to have a try.

Also you can also reset all content and settings on your iPad to solve some software issue. go to Setting–General–Reset–Reset All Content and Settings.

And if your iPhone is still under warranty, you can bring your iPad to Apple store for help.

 

[Steven DeRyke]

We are having the same problem with an iPad Pro at work, I am the IT Manager at the company. I have tried everything all the way down to completely wiping the iPad Pro to factory settings and even putting a different user on it, all of which takes multiple attempts because the device will die in the middle of the process repeatedly. I now have the device with a new user set up and I can get it to boot to a normal working mode but it still fails after just 3 to 5 minutes. The whole time the battery display will hover around 90% until it drops to below 5% and then shuts off and immediately reboots itself. This happens whether it is plugged in or not. This happens whether we use the 12 watt or 6 watt chargers. This device is at iOS 11.1.

Also because the battery display will sometimes show the lightning bolt near the battery level icon and sometimes it will not (even when plugged in, even when I careful to plug it in properly and make sure the wire is not bumped) I am becoming more and more convinced this is a hardware issue, the the battery or charging circuit or regulator in the iPad is faulty.

[Mike]

Same damn problem… goes from 100% to 1% then shuts off. iPadPro

After restarting it may show 1% then go back to 100% then minutes later shuts off again.

Really sucks.

[Wasim]

Same problem here jump from 90% to 1 %and then reboots

[Kim]

Omg. I’m not the only. Was looking for something like this. iPad Air does the same thing. At 100, drop 64, then 10 and shuts off. Trying to hurry up before dies because I’m at 10. What to do?

[Kim]

iPad hasn’t died yet. Wanted to hurry up and get post in before shutdown. Waiting for it to die so I can do the full charge thing to see if that helps. Will save page to fav so I can come back. Really need help. Very frustrating.

[Pete43]

https://www.youtube.com/watch?v=SWQzydi20ks This video should be helpful as well. It could also be a battery that needs replacement.

[Kim]

Thanks for the reply. It’s probably my battery because I let it completely die out and then charged it to 100, but same thing. Thanks 🙏🏾 so much for your reply. I only use Apple charger, nothing off brand. I will take it to one of the phone doc to check battery and have replaced. Or should I take it to Apple?

[Ed]

I found a work around. When I’m connected to a Bluetooth speaker, the problem goes away. I’m suprised Apple hasn’t solved this problem.

[shahzad]

Hello, Anyone have a solution of same mike and steven problems.
help me

[Frank]

Tech support says battery might be bad If not nothing else can be done!’
They had never heard of this happening. 🤬

[Jackie]

I just replaced my iPad battery and now I am having this same problem.

I did not have the problem before the battery replacement.

Ipad had 100% charge when I picked it up then was 0 when I got home to try it, after 20-30 secs it went to 61 and after 1.5-2 minutes it just died.

It does this all the time now.

So a new battery was not helpful.

My husband says it must be a software problem.

Plan to take it to Apple Support with a copy of this forum. Will update you if/when I learn more.

[Jackie]

Update: Had the old battery reinstalled (after the company attempted to install 4 new batteries) and the problem disappeared.

Interesting. Thus always keep the old battery if it still works but just doesn’t stay charged as long.

I immediately traded in this iPad for 6th Generation iPad which currently is on sale as 7th coming out soon.

Saved $180 toward the new iPad ($100 trade-in and $80 sale savings).

[pamelyn burke]

I’m having the same problem. My iPad (9.7 5th Generation 32GB WiFi Only) is barely a year old. This started happening back in the fall right after an IOS update (I’m sorry I do not even know which it was as there have been several updates since). I’m on the current 12.1.4.

Mine mainly happens when I’m reading on the kindle app so thought it was maybe that. I deregisters the unit, deleted the app, have reset numerous times and even ERASED it entirely twice. Last time I only downloaded the Kindle app and was 4 pages in to my book and thinking YAY!!!… and Blip!

I turned off wifi, bluetooth and any background refresh, and it still happens. I have downloaded several battery health apps and they all say my battery is 100% healthy. This is extremely frustrating. Anybody have any other options to try?

[Author]

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