This topic contains 0 replies, has 1 voice, and was last updated by Rob Croxson 2 years, 6 months ago.
- June 29, 2016 at 5:35 AM #33180
Camera went black screen with yellow square. I have the latest software and I reset all settings. The problem persisted UNTIL I removed the pad from its case and the camera returned to full function. It will not however work at all inside the case!
I checked for pressure on buttons etc. but found nothing. The pad has been in the case for a year without a problem until now.
The obvious answer is to use it out of the case (which she is now doing) but the pad is my mother in laws and at ninety yo tactility is an issue and she is worried about dropping the shiny pad and breaking/losing it.
What could the problem be with the case please?