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- July 18, 2018 at 6:46 AM #52091
Good evening. Please I’m having a challenge with my iPad and seriously need your help. The screen won’t proceed to home screen. I tried updated the iOS from 7 to 11. Download was successful. At the point of update the screen went blank and the only thing in display was the apple logo with a bar below it and it has been like that for 2hrs. Tried turning it off but the power button won’t respond. Please I’m dire need of your help and advice. The device is new.
Thank you for your anticipated response.