- December 6, 2017 at 8:36 AM #45995
I recently changed my mail password (outlook), so I needed to update it on my iPhone 5S as well. Only I can’t access the account settings. I have IOS 10.3.2.
When I go to Setting > Mail > I can see the option ”Accounts”, but I can’t press it. I also constantly get notifications that I need to ”Enter the password for the Outlook account” *****@live.nl”, but when I press ”Edit Settings” it takes me to the same settings from my mail and I still can’t press the option ”Accounts”. I’ve tried resetting, ‘closing’ the mail app with App Switcher and closing settings with App Switcher, but nothings seems to be working.
Can somebody please explain what I should do in order to gain access to my accountsettings?
- December 6, 2017 at 8:38 AM #46002
Are you able to delete the outlook account from your Settings > Mail > Accounts? If so, delete your Outlook account, close the Settings app. by double pressing Home and swiping up on the Settings App Preview, and then add it in again, like it’s a new account.