- This topic has 0 replies, 1 voice, and was last updated 3 weeks, 3 days ago by Dr. Robert Smith.
- November 21, 2019 at 10:00 AM #85989Dr. Robert SmithGuest
While using any of the music functions (I use amazon music) if I get or dial a phone call, or the maps function pops up, or I get a text, it crashes the music function. I took the car in multiple times and finally was told it was a known issue for the XS Max and not a Hyundai issue, therefore not covered even though I bought the car specifically to use for listening to apple carplay. I was told to either downgrade my phone or wait for the next version. I upgraded to the 11 Max and have the same issue. The only way to fix the problem is to disconnect the usb, reconnect and hope it resolves. I tried my wife’s XS Max and had the same issue. Basically you can listen to music but not use any other functions. Using the phone as an “android” device works fine but you can’t browse folders, stations etc, you are stuck listening to that folder. Hyundai continues to advertise that their cars work with the new iPhone, trust me, they do not.