This topic contains 1 reply, has 2 voices, and was last updated by SK 1 month, 1 week ago.
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Hi Jenny,
Try a restart by powering off, waiting a minute, and powering back on.
If that doesn’t help, perform a forced restart by pressing both the Home and Power buttons at the same time until you see the Apple Logo on your screen, then release those buttons.
It could also be that you have an app behaving badly. So close all your apps by double pressing the Home button and then swiping up, off the top of your screen, all open apps.