iTunes Store will not open

This topic contains 1 reply, has 1 voice, and was last updated by Frank S 2 years, 10 months ago.

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December 31, 2015 at 5:48 PM #29508 Reply

Ken Thomas
Hello,
I just received an iTunes gift card and want to load it. However, when I open the iTunes Store, I just get a blank screen. Nothing ever loads. I know I am not having an Internet issue because I can load webpages with no problem. I have restarted the device with no effect. I can’t think of anything else to do. Any ideas? Thanks,
Ken
January 6, 2016 at 11:59 AM #29630 Reply

Frank S
Ken,
Please check the post below. The suggestions and comments should be helpful. good luck,
https://appletoolbox.com/2012/10/app-store-not-working-blank-screen/
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