This topic contains 3 replies, has 1 voice, and was last updated by Jean-Baptiste 2 months, 1 week ago.
- June 17, 2019 at 9:45 PM #73558
janet a anyoung
I have an I pad air and the keyboard is not working I can use the screen board but cannot type swiftly upon it. the small red light on the right side of the board is not lighting
- August 10, 2019 at 9:39 AM #78206
Have you reset the iPad? You should do that and see how it goes. In case the problem persist, then you should Restore it from iTunes. however, before that, force restart the iPad first.
- August 12, 2019 at 8:43 AM #78332
You should try forcing your iPad to restart just as Miracle pointed out. You can also reset your iPad settings.
- September 11, 2019 at 7:51 AM #80959
IPAD pro, 10,6 inches
IPAD OS 13.1
Impossible to connect the smart keyboard, connection is not working
despite IPAD reset and reboot.
Any solution, is APPLE aware of this?
Thank you for your help.