- February 11, 2019 at 11:46 AM #63514
Hi, I have an I pad which worked ok, though I had not really used it,
As there was so much to do for security, etc. I think I got confused and wanted to get into it, I made errors in trying to get into it.
So I got this message come up.”I Pad is disabled”, then “Connect to iTunes”.
I am 85 years old, so in retrospect, I should have got one of my sons to do the initial signing up!.
- February 11, 2019 at 11:51 AM #63529
It’s easy to get this error when you enter an incorrect passcode too many times.
If you want to attempt to get it back using iTunes, follow this guide: https://appletoolbox.com/forgot-iphoneipad-passcode-how-to-reset-your-passcode/
Or ask one of your sons to assist–even folks at the library often help with these tech problems as well. Or, if an Apple Store is nearby, you can set-up an appointment with them or walk-in and have the staff there assist you:
Another suggestion is for someone helping you to set-up your iPad in a friendly way following Sandy’s guide here:
Good luck! Hope that iPad gets working again and that you enjoy it for years to come.