This topic contains 2 replies, has 2 voices, and was last updated by Sk2380 1 year, 1 month ago.
- May 22, 2017 at 10:39 AM #41037
I have Mid 2009 MBP running on El Capitan OS with an upgraded RAM from 4gb to 8gb.
Currently I am facing the issue of booting up the machine. The screen is stuck and then shuts down from the white with apple logo. (Please refer to the pic attached).
This happened after the recent Security system update notification where the it was suppose to restart the machine automatically. I just updated the file which was around 300mb file. I have the time machine backup as well.
Please help. Thank you
- May 22, 2017 at 10:56 AM #41039
Try booting up our Mac into Safe Mode, by pressing and holding the Shift key while it boots. Release the Shift key when the Apple logo and progress bar appear. To leave Safe Mode, just reboot your Mac without holding the Shift. See if your Mac works now. Your Mac automatically checks the directory of your startup disk when you start up in safe mode.
Another option is to try and start up in Recovery Mode by pressing and holding the Command + R keys and then use Disk Utility to repair your startup disk.
AppleToolBox also has an article about this exact issue: (https://appletoolbox.com/2014/09/mac-fix-white-screen/)
- May 24, 2017 at 10:41 AM #41072
Thank you for your suggestion. I will try and get back to you.
Thank you so much.