This topic contains 0 replies, has 1 voice, and was last updated by Carl Sandler 3 weeks, 6 days ago.
- March 29, 2019 at 9:10 AM #66319
Hopefully, you can offer some advice on how to deal with an email problem occurring on my MacBook Pro, running El Captain 10.11.6.
We have two AT&T/Yahoo email accounts set up on the laptop; one is for me and the other is for my wife.
We went out of town and used the hotel’s wi-fi to retrieve email and access the internet on the MacBook Pro while away.
Upon returning home, one of the email accounts could no longer reply to or send emails; the other account seemed to be working properly.
We retrieved the email provider’s set up info for the pop and SMTP settings and made sure the non-working account had the correct settings.
It did, but we removed the non-working account and then re-created it again.
It seemed to now work properly and was able to send email.
Now we have discovered that emails sent from the MacBook Pro are making it to the the email provider’s server but won’t appear in the MacBook Pro’s mac mail inbox, when a “test” email is created in one account and sent to the other email account, or even when sending a “test” email to the same account.
I’m not sure if my explanation of the problem is clear enough to convey the issue – if not, please advise of any other information that may be needed to help resolve this issue.