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February 2, 2020 at 8:09 PM #90031KarenGuest
I have iPhone XR and charge 3 fit bit. I always got a vibration on fit bit And a ding or whatever tone I use on my phone.
Now this only happens when my phone is unlocked.
If it is lock I get the vibration if I’m near my phone but nothing on my phone.
Driving me crazy please help. I can’t keep phone unlocked all day. And yes I checked all the norms do not disturb etc
February 3, 2020 at 8:35 AM #90052AzeleaGuest
You need to update the FitBit app and the FitBit firmware (that’s the software on the device itself, not the app)
Then, open the Settings app on your iPhone.
Tap Settings > Bluetooth
Tap the “i” icon next to the name of your Fitbit
Turn on Share System Notifications
Then go to Settings > Sound & Haptics
Toggle on Vibrate on Ring and Vibrate on Silent
Scroll down and toggle on System Haptics
If you don’t see the System Notifications:
Restart your Fitbit device
Tap Allow when you receive a message on your iPhone or iPad asking if you want your Fitbit device to show notifications
Then repeat the Bluetooth instructions above
June 22, 2020 at 6:27 AM #100195Robert SmithGuest
No sound on text notification even when set on.
July 17, 2020 at 9:10 AM #100722Sabrina LGuest
On only one contact when I get a text from her there is no notification and it comes in as read instead of that blue dot unread. How to fix it?
July 17, 2020 at 9:10 AM #100737Kathy WintertonGuest
Text messages are not sounding, not showing on the home page (icon is there, just not notifying of new/unread message). I’ve checked all of the above:settings, notifications, sounds, etc., and I’m lost. What other options?
July 17, 2020 at 9:11 AM #101261Tony ConwayGuest
I am not getting a ringtone on my text messages, nor vibration? Although when I go into sounds and go to text messages I pick out a ringtone or sound and also check the vibration for text. It all works fine until I exit, then when I get text no ringtone or vibration. So now I have to think about it and go check mail, by the way where it shows a number of text messages on phone it does not show anything 0. But when I go to check text messages I normally will have had 8-10 messages. Volume is up all the way, I do get my ring tone for Incoming phone calls.
August 11, 2020 at 11:53 AM #103193Kate schimelpfeningGuest
No ringtone on txts. What gives?