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February 2, 2020 at 8:09 PM #90031KarenGuest
I have iPhone XR and charge 3 fit bit. I always got a vibration on fit bit And a ding or whatever tone I use on my phone.
Now this only happens when my phone is unlocked.
If it is lock I get the vibration if I’m near my phone but nothing on my phone.
Driving me crazy please help. I can’t keep phone unlocked all day. And yes I checked all the norms do not disturb etc
February 3, 2020 at 8:35 AM #90052AzeleaGuest
You need to update the FitBit app and the FitBit firmware (that’s the software on the device itself, not the app)
Then, open the Settings app on your iPhone.
Tap Settings > Bluetooth
Tap the “i” icon next to the name of your Fitbit
Turn on Share System Notifications
Then go to Settings > Sound & Haptics
Toggle on Vibrate on Ring and Vibrate on Silent
Scroll down and toggle on System Haptics
If you don’t see the System Notifications:
Restart your Fitbit device
Tap Allow when you receive a message on your iPhone or iPad asking if you want your Fitbit device to show notifications
Then repeat the Bluetooth instructions above