- This topic has 1 reply, 1 voice, and was last updated 7 months ago by Joy Beale.
October 22, 2019 at 9:21 AM #83912Peter FulmerGuest
I must say, the App for iOS does not really work properly.
For both devices, when I upload photos manually, it is driving me crazy.
The app crashes all the time. Constantly and consistently.
It takes me 15 minutes to upload 2 or 3 pictures sometimes, just because the app keeps on crashing.
All I do is, in a certain folder I select Upload Photo/Video, I select the pictures, hit done, and goes back to the app.
Sometimes it crashes now. Sometimes I can go to the folder into which I am uploading to monitor the process, and it crashes right away or when I scroll down a little.
Just very few times I can just upload photos without trouble, but that is just 1 out of 10 attempts.
And, on the iPad mini, the app can only really be used when I hold the device in portrait mode.
When I turn it into the landscape, the bottom of the app is gone and the right third of the screen is black, the app doesn’t follow the turn. On the iPhone, it does not turn into the landscape at all.
Please, fix the apps, thank you
October 23, 2019 at 10:22 AM #84001Joy BealeGuest
Maybe there is some bugs stucked on your iPad, now you can restart your iPad to have a try. Also you can also reset all content and settings on your iPad to solve some software issue. go to Setting–General–Reset–Reset All Content and Settings. And if your iPhone is still under warranty, you can bring your iPad to Apple store for help.