- This topic has 69 replies, 1 voice, and was last updated 6 minutes ago by Jamesmurse.
- March 27, 2016 at 9:37 AM #31124TonysGuest
Updated my iPhone 6 to latest software yesterday. Everything seemed fine at first. However, today I cannot open websites in safari. I have cleared history and reset all settings. Google search works, I just can’t open any of the sites Google search finds. Facebook and YouTube work fine. What can I do to get safari working?
- March 27, 2016 at 2:32 PM #31157BeckyGuest
I have the same problem with Safari since yesterday, except that I have not upgraded to the latest software yet. Google will search fine but then none of the sites will open when clicked on.
- March 27, 2016 at 2:32 PM #31156Chris OGuest
I have the same problem following upgrade, no links on Safari/Google work but j can type url to access site
- March 27, 2016 at 2:32 PM #31155Lorraine HawkesGuest
I have iPhone 5s running 9.2.1 Safari has just stopped loading sites tonight and freezes if you hold on to the website link. I have 9.2.1 running in my iPad mini and all seems ok so far. All websites affected show padlock symbol in the bar and affects everything from news sites to shopping sites. Only started tonight I’ve tried turning off Java and resting phone no luck!
- March 27, 2016 at 2:33 PM #31154dchyde76Guest
Having the same problem as tonys.
- March 27, 2016 at 2:34 PM #31151ZsoltGuest
Hi, I have tha same problem as Tonys but with my iPad running iOS 9.2.1
Have tried Chrome and Firefox too but the same problem: I can’t open any of the sites Google search finds.
Can anybody help? Thanks.
- March 28, 2016 at 7:19 AM #31195Steve ParkinsonGuest
I’ve been having the same problem as above since yesterday 27th March 2016. Safari browser on IPad and IPhone will search for pages but will not load them. I have not updated to the latest operating system, as I keep receiving message ‘ unable to verify not connected to internet’ despite the fact that the Wifi and Internet are working. Can search internet on same devices using Google and Yahoo apps. So its clearly Safari that is the problem. Any chance of someone from Apple providing an answer. the various forums seem to be highlighting this as a problem but I’m not seeing any acknowledgements or suggested fixes ? Thanking you in anticipation .
- March 28, 2016 at 7:20 AM #31192JennGuest
me too. safari not working and can’t open link from message and email.
- March 28, 2016 at 7:20 AM #31191SannieGuest
I have the same problem on my Ipad air and Iphone 6s, haven’t done the update yet, so the problem can’t be because of the update!! Very frustrating!!
- March 28, 2016 at 5:34 PM #31213antriGuest
it s been more than 24hours i have the same problem.did anyone find a solution???please let me know
- March 28, 2016 at 5:34 PM #31205John underwoodGuest
If you click on a search with a website address underneath it, Safari freezes or nothing happens
- March 28, 2016 at 5:34 PM #31187Heather MabiliaGuest
I may a very bad decison to upgrade to IOS 9.3. I usually try to update to ensure that embeeded security is up to date. However since the upgrade I cannot use Safari. I have switched off Java as recommended until Apple works out a fix. Meanwhile I can only use my ipad mini (latest model) to get email. I cannot click on any link within an email. I cannot go to any link on a website or use Safari except to do an initial search. It has rendered my ipad mini virtually useless. Thank god I have not yet upgraded my iphone. This is so bad Apple. I could never honestly recommend Apple now. You have let down your loyal Users so badly. Apple has damaged its reputation with the this release.
- March 28, 2016 at 5:34 PM #31189antriGuest
having the same problem as tonys
- March 28, 2016 at 5:36 PM #31185JoanGuest
I am exactly the same as Tony, I have not updated my iPad which is running on 9.2.1 and is running fine, does anybody know how to rectify this?
- March 28, 2016 at 5:36 PM #31178MervynGuest
I have the same problem. I can open safari and do a search, but once search is done, I cant click on the link ( the link would not open to the sites)
- March 28, 2016 at 5:36 PM #31180CherylGuest
Same problem with Safari – go into google but can’t open web pages, banking etc. started happening before I updated software and is still happening after updating to 9.3 – have to resort to google chrome to get into sites
- March 28, 2016 at 5:36 PM #31168Nancy KaikaGuest
My iPad is running iOS 9.2.1. I can’t open any of the Google search finds. I have the padlock symbol in the bar also. Nothing goes. Can anyone help?!
- March 28, 2016 at 5:36 PM #31169NancyGuest
Same problem as Lorraine.
- March 28, 2016 at 5:36 PM #31171Kathy BradshawGuest
Help – Safari not working – cannot access websites. Turned off LavaScript but did not work.
- March 28, 2016 at 5:36 PM #31173KelvinGuest
Same problem as all above on Ipad using 9.2.1
anyone got an answer yet please?
- March 28, 2016 at 5:36 PM #31175Iain tGuest
Having exactly the same problem. Can anyone help?
- March 28, 2016 at 6:36 PM #31248SaraGuest
Same problem as others. Links won’t load. It happened before update and still happening after. Very frustrating!
- March 28, 2016 at 9:12 PM #31255BruceGuest
Come on Apple. You are fast losing customer support!
- March 29, 2016 at 6:38 AM #31269CarinaGuest
Same issue – Safari did not work a few days befor upgrading i.O.S and still not working.
Is there any solution???
Did anyone fixed it yet???
Are there any other search engine’s working???
- March 29, 2016 at 6:39 AM #31267Jayne BakerGuest
I have the same problem as everyone else above. I an not open any links in safari from any search engine and if I try a link contained in an email the same problem happens and it also freezes the window. Please let me know what to do ASAP
- March 29, 2016 at 6:39 AM #31265MscoolGuest
Same problem with Safari – go into google but can’t open web pages after updated to iOS 9.3. Have to turn off Java for temporary using.
- March 29, 2016 at 6:40 AM #31263DrewGuest
Same problem as everyone else. Ready to throw it through window We need help apple. As anyone found a solution or been in touch with Apple
- March 29, 2016 at 8:42 PM #31300LisaGuest
Having these same problems. What do I need to do to fix?
- March 29, 2016 at 8:42 PM #31297annaGuest
same here ready to throw my phone in the bin done restore and back up but nothing still cant access sites/links through safari
- March 29, 2016 at 8:42 PM #31281AndersGuest
Ok, same problem as everyone. I have spenat time to find a solution, but failed.
Apple, please step reach out with a fix asap.
- March 29, 2016 at 8:42 PM #31289Michael DalyGuest
Safari not opening any web sites since latest iOS installed
- March 30, 2016 at 3:19 PM #31328Jane PetersenGuest
Safari also not working. Any solutions, very frustrating.
- April 1, 2016 at 6:53 PM #31391LisaGuest
My work around til apple figure it out is (using Chrome app) hold finger on link, select “open in new tab”. Works for me. Get lots of tabs but that’s ok – at least I can still search without disabling Java functionality (which also worked for me in Safari but is a pain)
- April 1, 2016 at 8:58 PM #31396LottiGuest
I can’t get into websites on my iPad either and it was like this prior to changing to the new updated software? I can google search but when i click on the websites nothing happens??
- April 2, 2016 at 1:31 PM #31399JoshGuest
Hi Apple people,
Cannot connect to any website on my iPhone 6 after the upgrade what can be done to fix this problem?? please help.
Thank you & regards,
- April 3, 2016 at 11:47 AM #31424Alice kempGuest
I’m having the same problems as everyone else. Really frustrating!
- April 5, 2016 at 3:25 AM #31446PamGuest
Neither my iPhone 6 nor my ipad will connect to Safari
I’ve tried the 9.3.1 update and reset, but nothing works
Appears from this thread there is no fix?????????
Wish I had Samsung???!!!!!
- April 6, 2016 at 9:00 PM #31540BernGuest
New IOS update 9.3.1 seems to have fixed the problem for me……
- April 6, 2016 at 9:01 PM #31488j catGuest
same deal since last week safari will not open links/web sites. ipad 2. no updates installed. everything else works .
APPLE LETS GET IT FIXED ….
- June 1, 2016 at 7:30 PM #32385mGuest
got an iPhone 5 and no webpage opens any more on safari. the moment you type smth, it immediately closes the webpage. it’ s been like this for over one week. despite a recent update (although the problem existed already beforehand).
- July 18, 2016 at 12:51 PM #33668LindaGuest
Hi did anyone suss out how to connect to Safari. It’s driving me nuts. Works on Mac and iphone but not ipad Air.
- August 11, 2016 at 7:16 PM #34411ElisaGuest
Download and use Puffin. It works for me on my iPad Air. I teach, and my curriclum runs on a website that is Flash-based. The ONLY way I have been able to get Apple and even some Galaxy Tabs to work on this website is with Puffin. It’s a bit wonky, granted, but it runs. Likewise with Google. My school district runs many of its functions through Google sites. Aside from my Google drive files, I can only access the other functions of the district’s Google site on Puffin. There are ways to get around some of the Apple-Google-Microsoft proprietary realms. Sometimes it doesn’t work as smoothly, but it’s better than nothing. Don’t get too tied down to Safari. It’s not often the right answer.
- August 15, 2016 at 7:11 AM #34438fishervirusGuest
Figured it out. I just had to erase and then reinput all of my wifi info into my phone.
- August 15, 2016 at 7:12 AM #34437fishervirusGuest
Just downloaded 9.3.4 on my iPhone 5, now I can’t view websites. Google will work and search, but then the link to the site gives me an error that the server is missing – when on my wifi. Turn off the wifi and go to LTE and everything works. However, it can’t be my wifi, because I watch Hulu through my Wii and I’m surfing with my mac book pro right now – all using wifi. It’s obviously something in the 9.3.4 update.
- September 28, 2016 at 7:51 AM #35302CaitlinGuest
Having the same problem. As far I know no new update since the last time i used my iPad. I also find it curious that soooo many people are having this problem and there is no answer from Apple!?!?!
- October 27, 2016 at 5:53 PM #35942CatrionaGuest
iPad mini running 8.4.1 running Safari suddenly will not load any selected Google image as of 27 Oct 2016.
‘Open’ and ‘Open in Separate Tab’ just produce a blank image.
Same with older standard size iPad running 8.4
Same with MacBook Pro running iOS 10.9.5 Mavericks and Safari.
However Google search via Firefox on MacBook Pro can still select an image.
- November 16, 2016 at 8:15 AM #36298MarilynGuest
Just upgraded new Apple software 11/14/16 and now Safari won’t open at all, yet Google search app works fine (and how I got to this site). Why should we trust upgrades to the entire operating systems when this is the result? So, what is the fix???
- December 19, 2016 at 11:10 AM #36824LesleyGuest
From iPad Air and iPhone 6, cannot access walmart’s MasterCard website through Safari using Google but it works through Bing. IOS 10.1.1.
- December 27, 2016 at 6:23 PM #36942AdrianGuest
no connection with anything Apple this morning on Mac Air iOS 10.2 – Safari loads but links won’t. App store won’t open, neither will iMusic store. The only thing I did late yesterday was to upgrade my iCloud storage.
What’s going on and how do I fix it?
- December 27, 2016 at 6:24 PM #36927Paul HaskellGuest
I just bought a brand new 12″ iPad Pro and it connects to my home wifi but cannot access any web site using safari EXCEPT for google.com. Once I connect to google.com, I cannot access any of the items found in my search.
All the other devices in my house, iphones, ipad, Windows PC’s etc have no issues connecting to anything using the wifi.
What could be causing this?
- January 10, 2017 at 5:27 AM #37144David KinlayGuest
I am new to Safari browser, so am resorting to familiar territory,Chrome
- February 24, 2017 at 11:06 PM #38283Vineeta thomas rajanGuest
I purchased iPhone 7plus recently but safari is not working saying “safari cannot open the page because your iPhone is not connected to the internet” I tried to fix as per showing & followed the steps shown but still not fixed……
- March 6, 2017 at 7:31 PM #38906Jennifer EvensonGuest
I am having the same problem. I have a iPhone 7plus. I’ve been to the Verizon store they are stumped. I’ve been on the phone with Tech support still tried everything still not working. I can do everything with safari except google. If I use yahoo I can search the web. Go back to google and nothing. But mine only happens when I’m on LTE. (Yes I have plenty of data) if anyone has a fix would like to know
- April 11, 2017 at 7:47 AM #39931Donna RoesinkGuest
This is happening on my MacBook Pro laptop. Does anyone know what I should I do?
- April 14, 2017 at 7:31 AM #39974Sean AntonioGuest
I FOUND MY PROBLEM AND SOLUTION!
The Problem: I forgot I set my time in my iPad to 5 days earlier for totally not cheating. It messed up the algorithm and history of the websites.
The Solution: Obviously, set the date to present.
- April 14, 2017 at 7:31 AM #39975Henry MiddletonGuest
Got the same problem in my iPhone 6s.
- April 14, 2017 at 7:32 AM #39972Sean AntonioGuest
This happened to my iPad 2, Google search is fine, but specific websites like Gmail,Twitter, and Youtube, the website and the app, don’t work. Safari says they don’t have a “valid certificate. Can anyone help???
- April 16, 2017 at 3:20 PM #40013HoagyGuest
Just paraded my IPad2 to 10.3.1 and cannot open anything in Safari. Siri gave me instructions to delete all cookies and website datas and I did but no change. Anybody out there to help?
- April 27, 2017 at 10:44 AM #40417BrandonGuest
ok..goto settings then goto cellular data and under safari it prob unchecked like mine..this now allows me to use my data and wifi and all is well.
- April 24, 2017 at 11:47 AM #40238Jizzy-dawgGuest
Set your device to use a Xfinity router- this problem is shrouded in mystery because it forces you to use Xfinity routers for your device to go through to a site, yeah Google works fine but not the results. Do Not bother with all the settings bs! Flash/
Flash/on-off, Safari options, resetting the phone, erasing the phone, I got Limited results from that, it seems to have allowed me to go onto Xfinity routers since I did the reset.
I have access to the Internet in order to do a full reset because it usually asks you for your iCloud identification ID and that needs to be checked over the Internet!
So I had to buy a little bit of data in order to even do the reset options because the say that it goes to do the confirmation when you go to do a reset is one of the sites that won’t work but it’s not that it won’t work at all it’s that it won’t work on Wi-Fi this doesn’t seem to be a problem with data which is the other extremely suspicious thing I haven’t heard of anybody with a brand-new iPhone having this issue at all.
It’s with the older phone six, and it just seems to be a whole new problem a whole new way but the problem every time the phones come out if you don’t have access to a Xfinity router I don’t know what to tell you because that’s what worked for me and because I have a Xfinity account, I’m able to sign into Xfinity router. I don’t have the router myself because I don’t play that game Xfinity wants you to use their router service.
I’m not going to use their router that you got to pay the rent on the router, That’s another big scam, so I bought my own router, so you don’t have to pay that monthly rent on it if you look on your bill they’re charging you for that! So yes, just so you guys know that this does seem to be a problem with the routers
- August 30, 2017 at 9:02 AM #43753Karen StunzGuest
Wal-Mart website does NOT allow you to change from shipping to store pick-up. I am told over and over again to change my browser, which I do NOT, for security reasons, want to do. Citibank won’t sign you out of your account properly and gives you a message that their website is down. There are other sites too many to remember. WHY can’t this be fixed at Safari’s level?
- February 18, 2018 at 10:55 AM #47476NepalGuest
Same issues as everyone else. Next bought MacAir and can’t get a link to the sites after searching via Bing. Can’t get Google Chrome to load. Doesn’t look like anyone from Apple has addressed any of these issues from the past couple years.
- October 2, 2018 at 8:34 AM #56063KarenGuest
Has this been fixed yet? I’m having the same problem right after I updated my iPhone 6 to iOS 12.
- December 28, 2018 at 9:23 AM #60870Dr. P. JaisankarGuest
Safari could just open only google, I am not able to open any other websites
- January 5, 2019 at 11:11 AM #61425Katherine NesciGuest
I can get a google search result but can’t open the websites.
I have restarted my Airport, cleared my history restarted my Mac.
Same issue. My husband has it on and off. It is consistent with the last couple of days.
- January 10, 2019 at 5:29 PM #61820TroyGuest
Safari says it is the address is not valid
- January 17, 2019 at 9:10 AM #62162JennyGuest
Yes. I’m having this problem for the past two days! I thought it was because I hadn’t done the latest update yet.
So yesterday I did the update but still having issues. I can get to websites but inside looking at other pages won’t open. So frustrating.
And this happened on over 8 different websites!!! So I know it’s not on their side. Help!
- January 18, 2019 at 9:22 AM #62199JeteGuest
Just updated my Macbook Air to MacOS Mojave 10.14.2 and having the same problem. Safari doesn’t load the webpages. Please help!
- January 18, 2019 at 10:56 AM #62255SKKeymaster
For folks having this problem on a Mac or MacBook running macOS or late version of Mac OS X, please check out this article:
- January 24, 2020 at 7:33 AM #89380audrey gleasureGuest
Do I have to register to respond?