Unable to activate IMessage

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- August 18, 2019 at 8:40 AM #78871 Reply
  
  Lian
  Guest
  
  I have just bought a refurbished iPod touch for my daughter. When trying to activate IMessage it keeps telling me “unable to connect to FaceTime server”. Advise please ? X
- August 18, 2019 at 8:45 AM #78888 Reply
  
  Elizabeth Jones
  Moderator
  
  Hi Lian,
  
  Restart your daughter’s iPod by powering off, waiting 20-30 seconds, and then powering back on. Then, try connecting to the FaceTime servers using a different WiFi network, if available.
  
  We have additional tips at this article: https://appletoolbox.com/facetime-not-working-how-to-troubleshoot-facetime-to-fix-your-problems/
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