Recently, I received a few emails and comments around this issue. In this article, I will focus on describing the issue and suggest a very simple fix.
A typical scam message looks like the one below (error1015) with a call-in number asking you to dial. They will sometimes change the error code in the message to confuse you.
As a good practice, make sure to always have your Safari’s Fraudulent setting on. This can be changed by going to
Settings > Safari >“Fraudulent Website Warning”. Please make sure to keep it on.
The Setting on Safari to disable pop-ups, although a good practice will not be able to tackle this problem.
The above setting, although valuable in most cases does not seem to help with this scam.
In order to tackle this particular type of message/scam, Please follow the following simple Steps:
Switch you iOS device to Airplane Mode by going to Settings and then switching on the “Airplane Mode”.
Delete the browser data of Safari by going to
Settings > Safari > Clear History and Website Data
This step ensures that the browser cache is clean
Step -> 3.
Switch your iOS device back to regular connected mode by going to Settings > Airplane Mode off.
Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the editorial direction of AppleToolBox. He is based out of Los Angeles, CA.
Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.
In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.