• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

AppleToolBox

Tools and Fixes for Mac, iPad, iPhone & iWatch

Search posts

  • About
  • Contact

CONNECT WITH US

CATEGORIES

  • iPhone
  • iPad
  • iPod
  • Apple Watch
  • Mac/MacBook
  • AirPods
  • Apple TV
  • News
  • Apple Services
  • HomePod
  • Reviews

SITE

  • Home
  • About Us
  • Contact
  • Advertise

Search posts

You are here: Home / iPad / iPad 3G: AT&T Incorrectly Reports “No Data Remaining”

iPad 3G: AT&T Incorrectly Reports “No Data Remaining”

By SK 4 comments Last updated March 7, 2016

Some recipients of the iPad 3G (which arrived to early orderers today) report an issue in which newly established AT&T data plans display the message “There is no data remaining on your current plan. Would you like to add more data now? If you don’t add now, you can do it later in Settings” despite the presence of unused MB or unlimited plans. These users also report that their bank accounts have been charged for the 3G access plans.

Apple Discussions poster Jake83 writes:

“I’m having the same issue. I have the unlimited data plan, but it keeps telling me that I have no data remaining. I’ve contacted AT&T, but they haven’t been able to resolve it yet. After about 30 minutes on the phone with me they said they would call me back once they’ve resolved my issue. That was an hour and a half ago…”

Potential fixes

  • Restart iPad. Hold down the sleep/wake button until the power off slider appears. Turn the device off then back on.
  • Remove micro-SIM and reinsert it. As described on page 25 of the iPad 3G user manual.
  • Re-enter billing information. Go to settings, then select your AT&T account information. Delete the information, then re-enter your billing address, credit card number, security code and associated information and submit it.

If you are experiencing a similar issue, please let us know.

sudz - apple
SK

Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the original editorial direction of AppleToolBox. He is based out of Los Angeles, CA.

Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.

In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.

Related Posts:

  • Find Passwords & iPhone's Email Mail Accounts in iOS 13, 12, & 11
    Find Passwords & iPhone's Email Mail Accounts in iOS 13, 12,…
  • iMessage not working iOS 13 or iPadOS? Fix it today
    iMessage not working iOS 13 or iPadOS? Fix it today
  • The Best iPhone And Mac Shortcuts For Beginners
    The Best iPhone And Mac Shortcuts For Beginners
  • How To Fix Messages and iMessage Problems in iOS 11
    How To Fix Messages and iMessage Problems in iOS 11
  • iOS 13 or iPadOS problems and how to fix them - Troubleshooting Guide
    iOS 13 or iPadOS problems and how to fix them -…
  • Apple Studio Display Review: Is this the Best Monitor for your Mac?
    Apple Studio Display Review: Is this the Best Monitor for…
  • iMessage Not Working iOS 12? Fix Message App Problems
    iMessage Not Working iOS 12? Fix Message App Problems
  • Can't Update or Change Email Password on iPhone or iPad?
    Can't Update or Change Email Password on iPhone or iPad?
  • Apple Pay Cash - Answers To 10 Commonly Asked Questions (Q&A)
    Apple Pay Cash - Answers To 10 Commonly Asked Questions…

Reader Interactions

Write a Comment Cancel reply

Show 4 Comments

  1. Paul Tozer says

    November 25, 2011 at 7:18 AM

    I have been trying to resolve the same problem here. But the supplier is O2. Is this a generic fault wuth the iPad?

    Reply
  2. d'ohboy says

    September 24, 2010 at 1:35 PM

    Apparently this message can appear after the credit card on file has been renewed and given a new expiration date. ATT billing software will then no longer accept the old info and the cellular data account falls into arrears. Re-enter the new card info as soon as possible after the error message appears. Wait too long and you’ll have to contact customer support!

    Reply
  3. greatdiwei says

    June 16, 2010 at 10:22 PM

    I had this problem too, tried all three suggestions listed above but no dice. Eventually all I just called AT&T and they resolved the issue from their end — you’ll end up getting a confirmation e-mail that you’ve renewed your data plan at no cost.

    Luckily, it didn’t change my unlimited plan to one of their new Data Fail plans.

    Reply
  4. jDeppen says

    April 30, 2010 at 2:50 PM

    Same problem here. I tweeted about it and got at least four replies. Restarting the iPad 3G didn’t help, I’m still getting the error. I’ll try the sim card tip. I hope I don’t have trouble in the future, Apple needs to smack AT&T’s ass. #attfail

    Reply

Primary Sidebar

Recent Posts

  • How to Change Your Mac Sharing Settings
  • How to Use Security Keys on Mac
  • Structured vs. Calendar: Which Planning App Is Better for Apple Users?
  • How to Enable Taptic Chimes on Apple Watch
  • Apple Business Connect: What Is It?
  • Apple Data Collection: What Does It Know About You?

Connect with us

Footer

ABOUT

  • About Us
  • Contact us
  • Advertise
  • Privacy
  • Terms of Use

GUIDES

  • iOS 13 & iPadOS
  • Apple ID
  • iCloud
  • App Store
  • iTunes
  • FaceTime
  • iMessage
  • Siri
  • Books and iBooks
  • Game Center
  • AirPlay

CONNECT

  • Facebook
  • Twitter
  • FeedBurner
  • YouTube

© Copyright 2010-2023 Guiding Tech Media · All Rights Reserved

This site and its content are in no way affiliated or endorsed by Apple, Inc. · Reproduction without explicit permission is prohibited