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You are here: Home / iPad / iPad: “This movie could not be played”

iPad: “This movie could not be played”

By SK 4 comments Last updated August 6, 2010

Several users have experienced an issue in which the iPad cannot play back certain movies purchased from the iTunes Store, despite the fact that said movies play properly on Macs and other devices linked to the same iTunes account.

Fixes

Convert to iPad format. Select the movie in iTunes on your computer, then go to the “Advanced” menu and select “Create iPad or Apple TV Version,” then re-sync your iPad with your computer and check for proper playback.

Turn off surround sound. Play the movie in iTunes on your computer in full-screen mode, then move the cursor over the small icon that resembles a bubble, and select the “stereo” option instead of “surround.” Re-sync your iPad then try again to play the movie.

sudz - apple
SK( Managing Editor )

Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the original editorial direction of AppleToolBox. He is based out of Los Angeles, CA.

Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.

In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.

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Reader Interactions

Write a Comment Cancel reply

Show 4 Comments

  1. Conrad Reager says

    March 21, 2016 at 4:32 PM

    Thanks a ton so much for give these details. This can be a smartest choice to keep things interesting

    Reply
  2. Jiri says

    July 1, 2013 at 8:58 PM

    But where is the advanced menu

    Reply
  3. Patrick Murphy says

    August 26, 2012 at 8:11 AM

    If the options above do not work, try using iCloud to download the movie directly onto the iPad. You will be presented with SD and HD options. Choose SD and all should work.

    Apple should not make things this hard….

    Reply
  4. Kim says

    May 18, 2012 at 12:18 PM

    Turning off the surround sound did allow me to transfer the movie to my Ipad, but since I am renting it, now I am on the clock and only have 24 hours to watch it. I am traveling and wanted to transfer another movie over, but I can’t because it will expire before I get to watch it on the way home. Is there a way to turn off the surround sound before you have to hit play? Let me know. Thank you.

    Reply

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