Several users have reported problems when trying to make a call. The reported problems include, but are not limited to, call failing and no sound.
Fix
There has been similar Siri related problems with outgoing calls where there is no sound while a connection is established. It has been reported that updating to the latest iOS fixes this problem.
If you have a call failing issue and updating your iOS does not fix your problem, try each of these steps until you resolve your issue:
Make sure that you are in range of the cell network by checking cell signal indicator bars.
Reset your network by tapping Settings > General > Network
Reset your iPhone by holding down the sleep and home buttons until the Apple logo appears
Try Settings > phone > show my caller ID. Just visit and let the device load your settings.
Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the original editorial direction of AppleToolBox. He is based out of Los Angeles, CA.
Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.
In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.
I have a iPhone 6 and have the same problem that Call Failed at a specific place – my office. Tried everything suggested here but no luck. Please HELP!!!
HI Sravanthi i am face a same problem iPhone 4s,I upgraded from 9.1 to 9.2 and I am unable to make calls or receive them.i am able to call if I repeatedly call the same number so many times.i just see a call failed msg every time and that’s annoying.i thought it was a sim problem and replaced it but no luck and the sim works fine in other mobiles.i updated my iPhone to 9.3 but still the problem persists .i tried everything like reset,hard reset,turning caller id on,date and time settings and dialling *#31# but nothing worked.plz suggest a solution plzzzzzzzzz
I ma using iPhone 4s,I upgraded from 9.1 to 9.2 and I am unable to make calls or receive them.i am able to call if I repeatedly call the same number so many times.i just see a call failed msg every time and that’s annoying.i thought it was a sim problem and replaced it but no luck and the sim works fine in other mobiles.i updated my iPhone to 9.3 but still the problem persists .i tried everything like reset,hard reset,turning caller id on,date and time settings and dialling *#31# but nothing worked.plz suggest a solution
Now kind of dout anyone is going to scroll all the way down here but if you’re reading this you probably have so I have read and tried every single solution up there and none of hem worked for me. Mostly everyone is probably going to ignore this but could some one please please PLEASE help. I have backup and restored, dialled *#31#, reset, reboot restart and all that junk, I’ve manually adjusted the time, I’ve taken out and reinserted the SIM card, switched on show caller id, toggled do not disturb, checked the blocked numbers, connected to the computer with iTunes, I can’t think of anything else but I know there was more so if anyone could I would a appreciate the help. Also maybe one of these things would work for you, some people say it’s just the hardware •__• but if anyone wants to help or just for some reason wants to know about my iPhone, it’s a 4s, has iOS 8.4.1, everything works fine except the call and every time I try to call it says calling then call end and call failed all without any sound. That’s all I can think of, sorry for wasting your time if I did and if you ha to scroll all the way down here you’re probably not even reading this and I’m probably not helping by making it longer (sorry again) but if anyone could help, I would still appreciate it and thanks for helping (if you did).
hi.. my iphone internet whats up,viber,skype call is working. mic speaker its good work. but my sim local call is no ringing sound and mic no work. i cant hear.. i talk to call another persion askd me you talk to i cant hear but call is fine no problem. problem is not working mic and speaker in local call only .. plz help me another one..
I tried the last option of caller id and it worked. Although in some network the called id is blocked to on position when you cannot still going to that helps avoiding the error of call failed.. Goodluck!!
I upgrated my iphone 4s to ios 8.1 and now my sim card is showing searching message.Sometime it shows the carrier name but only internet works but calling fails…..
plz suggest some method to solve the issue..
i have purchased a new iphone 4s 8 gb with ios 7.1.1 already loaded.After a few days later i got an update 7.1.2 and then i have downloaded it and installed it.Then after 1 month i got another update 8.0.2 and then i have downloaded it and installed it.After the update 8.0.2 i am getting lot of problems on my phone like slow speed,call failure etc. and i have tried all the solutions given on internet but still call failure occurs.PLEASE HELP ME IF ANYBODY CAN !!!
I understand your pain, as I also went through almost everything on the internet just to find out what was making my phone go wacko, and I found a solution! I’m hoping it’ll solve your problem too 🙂
What I did was I turned on Airplane Mode and went to Settings > Phone > Show Caller ID and turned it on.
By default, the “Show Caller ID” Option on my phone was greyed out and was on, but still the problem persisted. So by turning airplane mode on and enabling it (because it was off in Airplane Mode) I’m able to make calls!
You can also try resetting your date and time, just like the earlier comments suggested 🙂
I recently bought a new sim for my iPhone 4s and it says call failed, wont send texts or anything, but then I followed the info on here about resetting network settings, AMD IT WORKED!!!.. for all of 2 minutes, I need to keep resetting network settings every 5 mimutes for my phone to work, help?!?!
I phone out going was getting failed repeatedly.
I read some discussion boards on net.
Later, I found viber is making trouble.
I did:
viber>settings>General>Manage contacts>icloud
deselect> All icloud
1. I set the manual date and time (Settings > date and Time > Manual date and time
2. Set My called Id as well as it was off and left blank (Settings > Phone> Show my caller ID (this was left blank as I had reset all settings. Also, my phone number was not inputted, so i did that and its working fine)
Thanks to this forum, my Monday and subsequently the entire week would have been otherwise ruined coz i thought that this problem is from a loose wiring or a scratch on the SIM
Nothing is working for me. The only thing I haven’t tried is restoring my iPhone. I’m hesitant to do so because of losing everything. Bottom line, I’ll never buy a product from Apple again. Too many issues, starting with the power button getting stuck and unable to work.
Thanx all, worked the time thingie on 4s, rest didn’t work, restoring, caller Id inactive cant change 🙂 iOS 6.1.3 but time changing to manual worked for some reason 🙂
I have had the same problem, tried absolutely everything and it’s infuriating. The fact that this is clearly an iPhone issue and that it’s been going on for ages without apple paying any attention makes me want to start an anti-iPhone revolution. They need to take care of their customers not just ride on profits from loyal followers. Anyhow, reading through all the fixes, I only found one that works for me… Turning off the 3G. When I turn it off, I’m able to make calls again. It’s not ideal, but while I’m still locked into this contract it will have to do. For now, I’m working on transferring everything from my iPhone elsewhere so that I’m ready to change when my upgrade is due. It’s been increasingly unreliable with notes and numbers being lost when the last update was done. Anyhow, enough ranting, good luck!
i was able to call until morning when suddenly my iphone showed error CALL FAILED.
I inserted my sim into my colleagues phone in order to verify whether it was a sim problem or iphone issue.
and guess what i was able to call without any problem as a result no problem in the sim.
then i re-inserted the sim in my iphone in haste and checked the settings: settings>phone>show my caller id. let your iphone load its settings.
i was able to call until morning when suddenly my iphone showed error CALL FAILED.
I inserted my sim into my colleagues phone in order to verify whether it was a sim problem or iphone issue.
and guess what i was able to call without any problem as a result no problem in the sim.
then i re-inserted the sim in my iphone in haste and checked the settings: settings>phone>show my caller id. let your iphone load its settings.
Hi i have a problem with my iphone am getting the error message as call failed tryed all possible way by puuting on show caller id, manual time set still not worked well plz help me out
i was able to call until morning when suddenly my iphone showed error CALL FAILED.
I inserted my sim into my colleagues phone in order to verify whether it was a sim problem or iphone issue.
and guess what i was able to call without any problem as a result no problem in the sim.
then i re-inserted the sim in my iphone in haste and checked the settings: settings>phone>show my caller id. let your iphone load its settings.
I have an iPhone 4S I am having a problem making phone calls on it, sometimes it will make a call but most off the time the phone just cancels the calls. I a. Able to receive and send text messages though, can you help?
I am with tmobile and have the 4s, phone displays full signal and has the operator name on screen. Calls fail and no incoming calls can get through. The only way I can fix this is by turning phone off and on. As the phone displays signal as full when it actually is not connected to the network, I can not tell there is a problem until someone tells me my phone is off or I try to make a call and get the call failed message. Complained to tmobile tested new sim still problem. Tested sim in other phone not apple, no problems. Advised to contact apple done so explained problem and what I have done to try and rectify problem. Told it is a fault with the phone, they booked me in to exchange for a new one. Less than 1 months warranty left. That’s good service.
this works, but this is not a permanent solution. Every time when you turn off mobile power and turn on the problem continues. and you need to do all above things
but the question now is… why?
everything was fine and all of the sudden this happens I was without a phone for like 3 days!… and just change the date and time settings to manual and ta-daH!….
that was it…
but why!?
If the Show My Caller ID option inactive, you cannot change this option for some reasons. You can use cydia tweak called Caller ID SBSettings Toggle to change caller ID option on iPhone.
The phone was working fine until yesterday. Outgoing calls Failing with error “Call Failed”.
Earlier the phone was not working at all. No Outgoing. People calling me could hear the ring, but the phone at my end was not ringing. I updated the Firmware to 5.1 and I started getting incoming calls and SMS started to work.
I finally restored the phone, yet no luck.
The only thing what I did yesterday was I checked a friend’s New Micro SIM in my phone.
the set the Time Zone to THE PALCE WHERE YOU BOUGHT THE IPHONE After that just change the time to your current time !!
For an example i live in sri lanka but i bought the iphone from singapore so i changed the time zone to singapore and adjusted the time to my local time and IT WORKED 🙂
I tried all the methods and procedures you all have provided but none worked ,
then i set the waiting call button on and it worked .
but am afraid the problem is going to happen again.
I have a iPhone 6 and have the same problem that Call Failed at a specific place – my office. Tried everything suggested here but no luck. Please HELP!!!
HI Sravanthi i am face a same problem iPhone 4s,I upgraded from 9.1 to 9.2 and I am unable to make calls or receive them.i am able to call if I repeatedly call the same number so many times.i just see a call failed msg every time and that’s annoying.i thought it was a sim problem and replaced it but no luck and the sim works fine in other mobiles.i updated my iPhone to 9.3 but still the problem persists .i tried everything like reset,hard reset,turning caller id on,date and time settings and dialling *#31# but nothing worked.plz suggest a solution plzzzzzzzzz
I ma using iPhone 4s,I upgraded from 9.1 to 9.2 and I am unable to make calls or receive them.i am able to call if I repeatedly call the same number so many times.i just see a call failed msg every time and that’s annoying.i thought it was a sim problem and replaced it but no luck and the sim works fine in other mobiles.i updated my iPhone to 9.3 but still the problem persists .i tried everything like reset,hard reset,turning caller id on,date and time settings and dialling *#31# but nothing worked.plz suggest a solution
*#31# is worked For me thanks to All
I have tried all of these and none of them work. Please help me.
Tanx a lot guys it’s work caller id on it’s work Tanx a lot again lol
Thanks Panchala….It worked.
Now kind of dout anyone is going to scroll all the way down here but if you’re reading this you probably have so I have read and tried every single solution up there and none of hem worked for me. Mostly everyone is probably going to ignore this but could some one please please PLEASE help. I have backup and restored, dialled *#31#, reset, reboot restart and all that junk, I’ve manually adjusted the time, I’ve taken out and reinserted the SIM card, switched on show caller id, toggled do not disturb, checked the blocked numbers, connected to the computer with iTunes, I can’t think of anything else but I know there was more so if anyone could I would a appreciate the help. Also maybe one of these things would work for you, some people say it’s just the hardware •__• but if anyone wants to help or just for some reason wants to know about my iPhone, it’s a 4s, has iOS 8.4.1, everything works fine except the call and every time I try to call it says calling then call end and call failed all without any sound. That’s all I can think of, sorry for wasting your time if I did and if you ha to scroll all the way down here you’re probably not even reading this and I’m probably not helping by making it longer (sorry again) but if anyone could help, I would still appreciate it and thanks for helping (if you did).
thank u slash…thnk u so much
Call faild plz help me my phone nbr 9717015341
Dail *#31# and it will show call restrictions deactivated but when you off your phone and on it and you’ll have to do it again
hi.. my iphone internet whats up,viber,skype call is working. mic speaker its good work. but my sim local call is no ringing sound and mic no work. i cant hear.. i talk to call another persion askd me you talk to i cant hear but call is fine no problem. problem is not working mic and speaker in local call only .. plz help me another one..
Thaks a lot for the suggestions panchayat..!!!
I just changed the time zone to manual and it worked..!!
I was without phone for 5 days..!!!
I tried the last option of caller id and it worked. Although in some network the called id is blocked to on position when you cannot still going to that helps avoiding the error of call failed.. Goodluck!!
Hi,
I went to apple stores in Chennai they were unable to resolve the problem said re-install and other messages.
” HATS off to you resolved my problem in one shot” that to sitting in home.
Please keep posting your comments on net to resolve the problems of many end users.
With Regards
P.Sanjay
Thank yo so much!! Turning off the date and time, solved my problem.
I upgrated my iphone 4s to ios 8.1 and now my sim card is showing searching message.Sometime it shows the carrier name but only internet works but calling fails…..
plz suggest some method to solve the issue..
i have purchased a new iphone 4s 8 gb with ios 7.1.1 already loaded.After a few days later i got an update 7.1.2 and then i have downloaded it and installed it.Then after 1 month i got another update 8.0.2 and then i have downloaded it and installed it.After the update 8.0.2 i am getting lot of problems on my phone like slow speed,call failure etc. and i have tried all the solutions given on internet but still call failure occurs.PLEASE HELP ME IF ANYBODY CAN !!!
please go to settings and change language to any other and revert back to english and also signout from i cloud and sign in
Hello,
I understand your pain, as I also went through almost everything on the internet just to find out what was making my phone go wacko, and I found a solution! I’m hoping it’ll solve your problem too 🙂
What I did was I turned on Airplane Mode and went to Settings > Phone > Show Caller ID and turned it on.
By default, the “Show Caller ID” Option on my phone was greyed out and was on, but still the problem persisted. So by turning airplane mode on and enabling it (because it was off in Airplane Mode) I’m able to make calls!
You can also try resetting your date and time, just like the earlier comments suggested 🙂
Hi guys….
I have iphone 4s, but when i insert *number# , it calls the number, so it ignores the *…#
Need help please
thSettings > Phone > show my caller ID… it works for me … Thanks a lot.
dialing *#31# , fixed my issue but
every time reboot i need to do this……is there any permanent fix for this?
I recently bought a new sim for my iPhone 4s and it says call failed, wont send texts or anything, but then I followed the info on here about resetting network settings, AMD IT WORKED!!!.. for all of 2 minutes, I need to keep resetting network settings every 5 mimutes for my phone to work, help?!?!
I phone out going was getting failed repeatedly.
I read some discussion boards on net.
Later, I found viber is making trouble.
I did:
viber>settings>General>Manage contacts>icloud
deselect> All icloud
Now out going is working
i have tried all the above options but still i have the same problem,
Woooow,
Thank you very much,it resolved my problem also with this way:settings>phone>show my caller ID
u can type in phone dialer *#31# then press call
this will wrk until next time reboot.
every time reboot u have to do..
Your comment is awaiting moderation.
dialing *#31# , fixed my issue but
every time reboot i need to do this……is there any permanent fix for this?
This one is best solution….It works.
I was a big Apple Fan but little disappointed that I have to play around in such way.
Thank you. It’s worked for me..
*#31#
My iPhone 4S keeps saying call failed when I try to ring people
It keeps saying call failed
It works.
Mine is an old 3GS phone.
1. I set the manual date and time (Settings > date and Time > Manual date and time
2. Set My called Id as well as it was off and left blank (Settings > Phone> Show my caller ID (this was left blank as I had reset all settings. Also, my phone number was not inputted, so i did that and its working fine)
Thanks to this forum, my Monday and subsequently the entire week would have been otherwise ruined coz i thought that this problem is from a loose wiring or a scratch on the SIM
Nothing is working for me. The only thing I haven’t tried is restoring my iPhone. I’m hesitant to do so because of losing everything. Bottom line, I’ll never buy a product from Apple again. Too many issues, starting with the power button getting stuck and unable to work.
Same problem but solved..
Settings > Phone > My number (and replace it with any no)
Thanx all, worked the time thingie on 4s, rest didn’t work, restoring, caller Id inactive cant change 🙂 iOS 6.1.3 but time changing to manual worked for some reason 🙂
I had a problem of call failed in my iPhone 4S.i on the SHOW MY CALLER ID to ON.in phone option.now there is no problem…
just restore the dam phone! worked!
Try to turn off call waiting.. It works for me. All the best.
Thanks guys to solve my prob!!!!! Show my caller id works gr8 …. Thanks a lot!!
I have had the same problem, tried absolutely everything and it’s infuriating. The fact that this is clearly an iPhone issue and that it’s been going on for ages without apple paying any attention makes me want to start an anti-iPhone revolution. They need to take care of their customers not just ride on profits from loyal followers. Anyhow, reading through all the fixes, I only found one that works for me… Turning off the 3G. When I turn it off, I’m able to make calls again. It’s not ideal, but while I’m still locked into this contract it will have to do. For now, I’m working on transferring everything from my iPhone elsewhere so that I’m ready to change when my upgrade is due. It’s been increasingly unreliable with notes and numbers being lost when the last update was done. Anyhow, enough ranting, good luck!
Caller Id thing worked. Thanks a lot. ……………………..
Caller Id thing worked. Thanks
i was able to call until morning when suddenly my iphone showed error CALL FAILED.
I inserted my sim into my colleagues phone in order to verify whether it was a sim problem or iphone issue.
and guess what i was able to call without any problem as a result no problem in the sim.
then i re-inserted the sim in my iphone in haste and checked the settings: settings>phone>show my caller id. let your iphone load its settings.
tried calling and it worked (y)!!
i was able to call until morning when suddenly my iphone showed error CALL FAILED.
I inserted my sim into my colleagues phone in order to verify whether it was a sim problem or iphone issue.
and guess what i was able to call without any problem as a result no problem in the sim.
then i re-inserted the sim in my iphone in haste and checked the settings: settings>phone>show my caller id. let your iphone load its settings.
tried calling and it worked (y)!
Hi i have a problem with my iphone am getting the error message as call failed tryed all possible way by puuting on show caller id, manual time set still not worked well plz help me out
i was able to call until morning when suddenly my iphone showed error CALL FAILED.
I inserted my sim into my colleagues phone in order to verify whether it was a sim problem or iphone issue.
and guess what i was able to call without any problem as a result no problem in the sim.
then i re-inserted the sim in my iphone in haste and checked the settings: settings>phone>show my caller id. let your iphone load its settings.
tried calling and it worked (y)!
It still doesn’t work ! tried everything and I am not able to call 1 specific number… Even when I reenter it or dial it manually … grrr
I have an iPhone 4S I am having a problem making phone calls on it, sometimes it will make a call but most off the time the phone just cancels the calls. I a. Able to receive and send text messages though, can you help?
Same problem. Try to make or receive call and get a called failed message. What next?
It works for me when I show my Caller Id is turned On
Settings > Phone > show my caller ID… it works for me … Thanks a lot.
Settings > Phone > show my caller ID… it works for me … Thanks a lot.
I am with tmobile and have the 4s, phone displays full signal and has the operator name on screen. Calls fail and no incoming calls can get through. The only way I can fix this is by turning phone off and on. As the phone displays signal as full when it actually is not connected to the network, I can not tell there is a problem until someone tells me my phone is off or I try to make a call and get the call failed message. Complained to tmobile tested new sim still problem. Tested sim in other phone not apple, no problems. Advised to contact apple done so explained problem and what I have done to try and rectify problem. Told it is a fault with the phone, they booked me in to exchange for a new one. Less than 1 months warranty left. That’s good service.
Worked for me. It’s reoccurred a few days later so just did it again and still worked. I have a iPhone 4S from Australia and trying to use it in India
My iPhone is not working the signal bars come up and when I ring it say call failed please help !!!!!!!!
this works, but this is not a permanent solution. Every time when you turn off mobile power and turn on the problem continues. and you need to do all above things
Will apple find a permanen solution???
Try turning on/of one of the others in Settings>Phone> Call Fowarding/Call Waiting…Works for me…
your correct man thanzzzz
I m srry Lenby 9t
It’s working for me…just click show caller id…thanks guys
Thank you a lot this helped me solve my problem!
call only FAILS TO ONE SPECIFIC NUMBER !!!!!!!! WHAT THE HELL, WE DONT HAVE ANY APPLE STORES IN NAMIBIA AND ITS A BRAND NEW PHONE
Hi,
I am also in Nam,…. did you solve the issue? would appreciate your answer…
Josh
I also have this problem in Canada on an iPhone 5. Just to one phone number
General- Date&Time- Set Automatically Turn it OFF
worked for me.
thanks for help guys
Somehow this worked for me too..
it worked for me too!!!
but the question now is… why?
everything was fine and all of the sudden this happens I was without a phone for like 3 days!… and just change the date and time settings to manual and ta-daH!….
that was it…
but why!?
when i cal each time i have to go to settings then to cal then show my caller id, otherwise outgoing calls do not work in iphone 4
kindly help
same here i dont know what to do
Could u plz help me..I m new iPhone user..i has no idea to make these settings soo plzz..I did not found any solution for this prblm plzzzz plzzz
Tried everything above?? Any other suggestions!!
had the same problem, this one worked for me..
“•Try Settings > phone > show my caller ID. Just visit and let the device load your settings”
thank you so much dear slash…..u solved my big prblm …thnks agin
Thanks. It worked . Pl help others regularly with all options put at one place
Regards
If the Show My Caller ID option inactive, you cannot change this option for some reasons. You can use cydia tweak called Caller ID SBSettings Toggle to change caller ID option on iPhone.
This works for Me
Same here.
The phone was working fine until yesterday. Outgoing calls Failing with error “Call Failed”.
Earlier the phone was not working at all. No Outgoing. People calling me could hear the ring, but the phone at my end was not ringing. I updated the Firmware to 5.1 and I started getting incoming calls and SMS started to work.
I finally restored the phone, yet no luck.
The only thing what I did yesterday was I checked a friend’s New Micro SIM in my phone.
Any suggestions 🙁 ???
Thanks
Hi all i had a same problem but no more…. I have changed the automatic time nd date setting to manual… And now its working.. Thanks panchala
Hi… Still no luck !! Plz help me… still call failed !!
Try this
General- Date&Time- Set Automatically Turn it OFF
the set the Time Zone to THE PALCE WHERE YOU BOUGHT THE IPHONE After that just change the time to your current time !!
For an example i live in sri lanka but i bought the iphone from singapore so i changed the time zone to singapore and adjusted the time to my local time and IT WORKED 🙂
Hi
Thanks Panchala your trick has been useful
Or try to set it on
Thanks dear Panchala ….. ITS WORKED FOR ME…!!!!
Thanks alot…
Gopu
Hey Panchala,
Thanks a ton man. It worked.
I hope we meet someday and I’ll buy you a drink 🙂
I restarted my phone and it’s again the same 🙁
Please suggest me something.
tanx, it’s work!
Thanks a lot pamchala my call failed problem solved!!
I tried all the methods and procedures you all have provided but none worked ,
then i set the waiting call button on and it worked .
but am afraid the problem is going to happen again.
Call faild plz help
Where do you find the call waiting button? Tried everything mention here & it didn’t work.
This works thanks