Continuing a series of potentially OpenGL-related issues under Mac OS X 10.6.4, some users are experiencing persistent crashes in Adobe Photoshop CS5 and After Effects CS5 after the update.
Ironically, Apple’s Mac OS X 10.6.4 release notes stated that the update specifically addressed an issue that “may prevent some Adobe Creative Suite 3 applications from opening.”
Apple Discussions poster martinmitch writes: “Photoshop CS 5 Extended was working really well but now freezes after opening a couple of images, sometimes breaking into crazy pixel pattern after updating to OSX 10.6.4 this morning. Samsung screen develops snow type pixel effect.”
Adobe discussions forum poster qazwsx$4 writes: “Photoshop keeps crashing on me every time after a couple minutes of use. This only started happening after I updated to OS X 10.6.4, anyone know whats up?”
An Adobe employee has responded on the company’s user forums, stating:
“That crash just started appearing yesterday with the delivery of MacOS 10.6.4. (I found unknown crashes moving up the statistics earlier today and had engineers looking at them before lunch) It is related to OpenGL, and probably to a driver update delivered with 10.6.4. […] you can either tell Apple that 10.6.4 introduced this problem, or just wait for us to document it and ask Apple to fix it and eventually get a fix in the next OS patch.”
Another Adobe employee responded:
“we don’t have a complete picture yet. It looks like it may be card/OpenGL specific – like a change in the driver. We’re still investigating.”
Similar issue or know of a fix? [email protected].
Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the editorial direction of AppleToolBox. He is based out of Los Angeles, CA.
Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.
In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.