You haven’t dropped your laptop or accidentally splashed liquids on the keyboard, but when you turn it on, it is taking forever to load. But it was working fine just yesterday! If this is your situation right now, do not panic. You are experiencing something quite common among Mac users, and it’s not fatal. You can resolve this issue on your own.
First and foremost, turn your computer on and off again. Make sure you disconnect any external devices connected to your laptop before you restart. Usually, this basic solution will do the trick. If it doesn’t, try troubleshooting using the methods below.
Uninstall Most Recent Updates
The most common culprit behind a frozen startup screen is a recent software update. The software you updated may not be compatible with your laptop, or it could be a trial or beta version. Most trail versions are full of bugs that can affect the login process. You can easily rectify this by uninstalling the recent update. Because you cannot get past your login screen, you will have to get into your Mac another way.
If you are running macOS High Sierra or later, your computer will save a previous version of your software. To uninstall all recent updates, start up your Mac in recovery mode.
- Turn on your Mac and press and hold both the command and the R key. You will boot your computer in recovery mode.
- Select “Restore from Time Machine backup” and hit Enter.
- Click on the drive you want to boot from and the local snapshot using the date as a reference. You’ll want to choose the one dated before the most recent update. This will uninstall all your recent updates.
If your laptop has an external (not built-in) battery, then remove the battery and replace it after a few minutes. What this does is reset your computer and refresh the restart process.
If the battery is built-in, then shut down the system and click and hold the Shift, Control, and Alt key on your keyboard for ten seconds. Hopefully, this will help you get through the login screen. If it doesn’t work, then off to the next tip.
Have you ever turned on your laptop and noticed the first thing to launch is an app, like a firewall, for instance? This app may also be what is causing your login screen to hang. You can get rid of it by booting your computer in safe mode. Your Mac will not launch any programs in safe mode.
- Turn off your system and press the shift key.
- Press the power key to turn on your laptop. Keep holding the shift button until the loading screen appears.
- Select boot in safe mood and hit continue
- If your Mac boots successfully, then you can confirm that the application is causing the frozen screen.
- Check which application and remove it in verbose mode.
- Boot your computer in verbose mode by pressing and holding Command + V during power-up. Check the live report to identify the application that your computer is launching at startup and remove it in safe mode.
Reset Your Mac NVRAM or PRAM
NVRAM stands for nonvolatile random access memory. PRAM stands for Parameter RAM. Resetting either of these will most likely fix your frozen startup screen. The process for both is the same and also quite straightforward.
If you are using a firmware password, then you may need to skip this step as your system won’t allow you to reset NVRAM until you turn it off. To reset NVRAM, just press and hold the following keys for 20 seconds during startup: Option, Command, “P,” and “R.” This will reset your NVRAM and restart the laptop.
Mac First Aid Kit
All Mac laptops come with a first aid kit (disk repair tool) that helps users check and repair common errors on Mac’s internal hard drive. If your frozen screen is a result of an internal hard drive error, there is a high possibility that the first ait kit should be able to identify and correct the errors.
- Boot into Recovery Mode.
- Select Disk Utility along with a disk partition if your internal drive is partitioned.
- Tap on first aid and follow the wizard to complete the repair process
A frozen startup screen can be frustrating, but it’s not the end of the world. Pinpointing the exact cause of the frozen screen is really the only “difficult” part of troubleshooting it. But if you’re going to have an issue with your computer, this one of the easier things to fix.
If the troubleshooting tips in this article did not solve your problem, then you can click here for more info or contact Apple support.