Apple released the new iOS 13.1.3 to iPhone users today. This latest update addresses a series of usability bugs that have been frustrating users over the last few weeks.
For users who were experiencing major dropped call issues following the last update, this would be a much welcomed change.
Here is what you should know.
The iOS 13.1.3 update addresses the following major bugs from a usability perspective:
- Addresses an issue that could prevent a device from ringing or vibrating for an incoming call
- Fixes an issue that may prevent opening a meeting invite in Mail
- Resolves an issue where data in the Health app may not display correctly after daylight savings time adjusts
- Fixes an issue where Voice Memos recordings may not download after restoring from iCloud Backup
- Addresses an issue where apps might fail to download when restoring from iCloud Backup
- Fixes an issue that can prevent Apple Watch from pairing successfully
- Resolves an issue where notifications may not be received on Apple Watch
- Fixes an issue where Bluetooth may disconnect on certain vehicles
- Improves connection reliability of Bluetooth hearing aids and headsets
- Addresses launch performance for apps that use Game Center
You should also expect some performance improvement and a better optimized battery with these latest updates. Apple has also released the iPadOS 13.1.3 today.
Please update your iPhone and iPad to the latest releases. As always, make sure to backup your device before updating to this iOS that has some major break-fixes.
Tap on Settings > General > Software Update to get started!
Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the editorial direction of AppleToolBox. He is based out of Los Angeles, CA.
Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.
In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.
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They fixed something which didn’t need fixing!
Apple did this to kill some of their phones before so that we will get new phones. My phone is over heating when I use it.
The Phone is less than 2 years old and was functioning well.
Now the phone needs constant charging and as soon as I start using it, it kills the battery and heats up the ear. I’ve closed all the apps, restarted and still, the issue exists. Any suggestions?
Since the 13.1.3 update, my audiobooks on the Books app, stop playing and unless I delete the app and reinstall I cannot get it to play again! Any suggestions?
Hi Trish,
Try closing all open apps and restarting.
Close an app
1. On an iPhone or an iPad with no home button from the Home screen, swipe up from the bottom of the screen and pause slightly in the middle of the screen
2. On an iDevice with a home button, double-click the Home button and swipe right or left to find the app that you want to close
3. Swipe right or left to locate the app you want to close
4. Swipe up on the app’s preview to close it
5. Repeat for all open apps until only your home screen is open
6. Then restart
How do I attach pictures or files with 13.1.3 version?
Hi Walter,
Which apps do you want to attach pictures or files too? Messages, Mail, or something else?
For Messages, tap the photos app in the app drawer that shows up beneath your text message entry boxes–if you don’t see the app drawer, tap the App Store icon once.
For Mail, long-press inside your message to bring up a small on-screen banner with options like Select, Select All, Quote level–tap the arrow and choose insert photo or video or add document.
The latest update has screwed up my WAZE app. Unable to get sound!
It has also, dropped my “FIND MY FRIENDS” app.
What are you guys doing to us.
after upgrading to ios 13.1.1 my iphone 6s’s screen is stuck on white ipnone screen.. it doesnt get off and turns off only when the battery gets down.. plz help
Hi there,
Try the tips listed in this article written for iPhone 11–they work for your iPhone 6S as well!
Is your iPhone 11 Pro stuck on a white Apple screen? Fix it now
Since my phone updated to 13.1.3 I can’t get a text tone with an incoming message. I have tried going back to the default tone (note), turning off Bluetooth, checking that the volume is up and that the Do Not Disturb isn’t on. Also hard restarted. Can you help please?
I have the same problem and have been on the phone for hours with Apple Support to no avail. I just got my iphone 11Pro with the software installed three days ago. iMessage is really screwed up …. sometimes it alerts me to a text, sometimes not. Sometimes shows a text as a number on the app … sometimes not. Very frustrating !!!!!
Ios 13.1.3 update now no longer allows me to add a website shortcut to my home screen.
i have iphone 7plus when some one call whats up my cammera not working phone line also not working how to solve this problem
Still having issues even with the so-called fixes. My email won’t send if there are attachments…most annoying. Web sites don’t open and work properly…….they freeze and I have to shut down and start over only to have them freeze again.
Settings – Notifications – Messages – Repeat Alerts : NOT WORKING ; twice, 3, 5, 10 times…
Only once.
Hi Boris,
Yes, repeat alerts are not working in iOS 13–Apple is working on a fix but so far it continues not to work in the betas for iOS 13.2. So it may be a while before this particular bug is repaired!
I want the old volume box back. That new thin line at the top is hard to see And work with.
My iPhone (7) updates automatically. The update 13.1.3 installed and now I cannot connect my phone to my car (lexus rx350).
Can you assist in resolving this?
My keyboard is messed up on iPad after 13 update. I want the old one back
I’m having the same problem!
Where did the print function go for emails?
Hi Jeanne,
The print function is available when you press the reply button–then scroll down the list to locate Print.
Yes, not very user-friendly or intuitive at all!
Just updated to IOS 13.1.3 now half of my apps won’t work. Re-started after downloading update! Anyone else have these issues?
Phill, Try the Reset all Settings. Make a note of your Wi-Fi credentials before you reset. We haven’t seen too many reports of apps not working as a result of iOS 13.1.3. What device are you using?
Thanks!
I have a iPhone 6S
Regards,
Phill
I have an iphone X. Since the update to ios 13.1.3, I can no longer email someone a photo. The mail I always use is Microsoft Outlook 365 through my employer who keeps it all current. I dont use the mail app that comes with the iphone. Any suggestions?
HI Stephen,
Are you using the Outlook app? If so, update that app and see if that makes a difference. I see that Microsoft released an update yesterday–so it’s quite possible that you need to update first.
And it always a good idea to restart after updating apps too!
My daughter and I both have iPhones.
I updated with the 13.1.3 and I am unable to see any of my daughter’s text messages.
I am getting other peoples text messages but not hers.
Also in a family group text I am unable to see her replies but see everyone else’s.
By the way, she can see my text messages but I cannot see her text messages.
What do I do? What to do?
Hi Cindy,
Do you share an Apple ID with your daughter? If so, it’s best to split up so you each have a unique Apple ID.
If you already have separate Apple IDs, check your blocked list and see if somehow her number ended up there. Go to Settings > Messages > Blocked Contacts.
If her number isn’t on your blocked list, check a previous message from your daughter and tap her name at the top and choose the “i” button. Them verify that Hide Alerts is NOT toggled on.
If none of those situations was true, try deleting your daughter’s contact card and then add it again via the Contacts App.
This new release has disabled my use of sms. I can send and receive iMessages just fine, but am no longer able to text my Android using friends.
I updated my iPad to os 13.1.3 this morning. My home screen is now undersized and the magnifier is stuck on the home screen and I am unable to turn the iPad off as it’s blocking the off slider control. Please help
Hi Valerie,
Try using Siri and ask her to open your Zoom settings–see if you see the toggle and turn it off, if possible. Depending on how your iPad is set up, you can also try double-tapping on the screen with three fingers to exit zoom.
Again, depending on how you set up your iPad, try a triple-click on the Home button. You may have a shortcut that turns features on and off.
Also experiencing issues with IOS 13.1.3… iMessage isn’t working, as I cannot log in with my Apple ID. Is anyone else having issues with this? Lots of issues with Mail, needing to re-enter passwords every time. Lost every password from my phone, E.G. Having to log back into social media accounts. iPhone has also forgotten every Bluetooth device and wifi password/connection. HELP!
I can’t get a print option in my photos after downloading the 13.1.3 update on iphone. Help please
HI Diane,
Apple moved the print function in iOS 13 to the actions list that appears beneath the share sheet row of icons. Learn more in this article: How to print from your iPhone in iOS 13 & your iPad with iPadOS
Since downloading these updates, my phone 6S has gone to crap. Battery usage ++++ when battery gets below 40% phone is almost unusable, lagging, not opening apps, can’t type messages. The call drop out is still a major issue. Please fix!!!!
After updating Iphone 7plus, it became very slow and after 3 days while it fully charged, turned off and didnt turn on again!
Bug in 13.1.3? Mails disapear when stored in CONCEPTEN.
After updating my Ipad pro 10,5 the screen is black and the Ipad is dead. The ipad was connected to power supply during update. Tried reset without luck.
Any solutions??
Hi Flemming,
Try placing it on the charger for a few hours and let it be. Then try turning it on. If that doesn’t work, press both the home and power buttons at the same time and keep pressing until the Apple Logo appears on screen–you may need to do this a couple of times to get it to work.
If that doesn’t work and your iPad is still covered under warranty, set-up an appointment with an Apple Store Genius where they can run some diagnostic tests–you can also do this even if your device isn’t covered by Apple Care. Genius appointments are always at no cost to you.
Finally, if you don’t want to make an appointment, try burping your iPad–see this article for more details: My iPad will not turn on: How to fix a dead device
My hearing aids(ReSound FT862-DRW) worked find on my iPhone Xr before the iOS 13.1.3 update, now the phone is useless for bluetooth calls on my hearing aids and usually only plays music in one ear or the other- ???
Hi Darrell,
Did you check if there is an app update for your ReSound FT862-DRW hearing aide for the ReSound Smart 3D™ app? I see there was an app update just a week ago for iOS 13.
Give that a try.
And remember to restart after updating.
If problems persist, let us know
Have updated to IOS 13.1.3. Can see no way to print photos. The icon is gone from the drop-down options and doesn’t show up anywhere else. How can I print my photos?
Text editing is gone. I can’t correct a misspelled word without deleting the whole word.
Help, please!
I have updated my 12.9 IPad Pro to OS 13-1-3-
What a disaster.
I cannot print emails or reply to them..
With Google Pictures, I cannot get a full page phot.
There are numerous othe issues, but the email problems are the worst.
What solution is there?
Hi Peter,
To print an email, tap the Reply button and scroll down the list of actions and tap Print.
After the update, i am still experiencing dropped calls.
The phone is pretty much useless for making phone calls.
I have also replaced the SIM card and all the other recommendations and still no Joy!
My iPhone XR worked fine till I did this update.
Now my email and a few other things are glitching.
Either put out another one to fix the problems this created or tell me how to take it out
I noticed this update did not fix the issue of repeating the notification sound every two minutes for incoming text messages as determined in my notification setting. Is there a fix for this?
HI Josephine,
Apple is working on this problem now. And we hope the fix arrives with the iOS 13.2 update. SO stay tuned.
Nothing but problems since this update on my ipad.
Bluetooth now won’t work.
Constant windows popping up on everything I touch. T
he split screen doesn’t function right anymore… you can’t control the boxes.
The keyboard now takes up half the screen and can’t get rid of it, so I can’t see anything I’m typing (it’s docked and not floating).
Things that used to take one click now take twenty…like saving something to iBooks.
Editing a photo…why change the menus and make everything more tedious? Leave the screens alone!!! It’s total crap.
Come on …the majority of users have music
On their iPhone ….Are not happy ….fix the iTunes sync debacle.
I’m Trying to download this update but getting error message – unable to update software at this time. Any suggestions?
Hi Bryan,
Restart your device and connect to a different WiFi network, if available. Then try again.
So now on a iPhone and iPad.. when I restore..and don’t sign in.. just skip thru the setup menus and Apple ID sign ins..to get to the home page.. iMessage shows a red ! over the iMessage icon.. have tried some many things.. and it always comes back… what’s up with this new thing..
Hi Neil,
Can you tap that red Exclamation mark icon, then choose Send as Text Message? Does it work or not work?
If your carrier offers Wi-Fi Calling, try turning that on and see if you can send SMS messages over WiFi.
I have the same problem on my iPad. Cant send or receive sms any more & I have signed into everything. Elizabeth, no wifi calling option on my iPad. I’ve signed out & back into apple id on both iphone & ipad. Get error every time & no option to change how to send.
Since I updated to the latest iOS version, I can no longer use the voice command button to make a call in my Honda. It says my “contacts are updating”, and the contacts button on my car touchscreen is grayed out so I can’t even scroll through. I have to make a call by hand from the phone. It’s ridiculously stupid. Anybody else experience this? What gives??
I can’t print from my phone after completing the 13.1.3 update
Hi Jodie,
Please see this article: How to print from your iPhone in iOS 13 & your iPad with iPadOS
What happened to Battery Health and Optimized Battery Charging in iOS 13.1.3 and is it the same way in i
Phone 13.1.3?
Hi Tim,
iOS 13.1.3 should maintain these battery features. We took a look at our iPhones (XR, 11 Pro Max, and iPhone 7) and the battery health and optimized battery charging show up on all of them.
If you are not seeing these options, first restart and check again. If it still doesn’t show up, contact Apple Support.
Since IOS 13 came around, I have an issue with the messages app. The alert reminder, which you can set to remind you of an incoming unanswered text up to 10 times no longer functions. So if you don’t look at your phone often, you won’t know you have a message. Anyone know if there is a planned fix for this?
Hi Richard,
Yes, Apple is aware of this issue with repeat alerts not working. It’s expected to be fixed with an upcoming iOS minor update–hopefully, in iOS 13.2 (currently in beta testing.)
However, in our own testing of the current iOS beta for 13.2, repeat alerts continue to not work.
For now, we suggest changing your Message notification settings to persistent instead of temporary.
Thank you so much! I’ll do that. I saw that option. I appreciate the response.
What happened to find my iPhone app on IOS 13.1.3,, how do I find my phone if I lost
Hi Sivaji,
Find my iPhone is now combined with Find My Friends app and called the Find My app.
Learn more here: Complete guide to the new Find My App to track your Apple devices and more
Why did iOS 13.1.3 take away my ability to print? I have tried to print using the share function and there is no option to print.
Hi Ernest,
Apple moved the print function to the list of actions that is underneath the two rows of icons. It’s at or near the bottom of that list so you need to scroll down to reveal it.
Learn more here: How to print from your iPhone in iOS 13 & your iPad with iPadOS