iPhones and iPod touches may repeatedly trigger the wrong keys when the emoticon add-on Emoji is installed. Users experiencing this issue may find that even the previews of individual keys (which can be viewed by holding a character on the iOS keyboard) are wrong.
This problem can generally be resolved by disabling or uninstalling Emoji. Navigate to Settings > General > Keyboard > International Keyboards > Japanese > Turn Emoji off, or delete the Emoji app altogether.
Some users have reported that simply adding a second keyboard significantly improves this issue. To do so, navigate to Settings > General > Keyboard, then tap “International Keyboards” and add one.
U.S. users have experienced success with adding the English (UK) keyboard.
Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the original editorial direction of AppleToolBox. He is based out of Los Angeles, CA.
Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.
In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.