Apple Toolbox

This document outlines 10 strategies for engaging your learning with the iPad. These strategies are designed around the assumption that students have an iPad or another mobile device that can be utilized effectively. This is not a how-to document; we simply describe some of the types of activities and strategies that may be useful in [...]

Several users have reported that iMessage app keeps showing their old phone number after they changed their phone number. If you encounter this problem on your iPhone, try these steps to attempt to resolve the issue: To fix this problem, try turning off iMessage (Settings > Messages), then restart your phone (by pressing and holding the [...]

Several users have reported that the iPad/iPod/iPhone home button is not working. If your iPad (or iPhone) button is not responding and you’re out of warranty, here is what you can do to fix it. Fix 1 Open an (default) app that came preinstalled on your device (Notes, Calendar etc). Press and hold down the Power [...]

One of the t features of the iOS devices is the ability for the screen to rotate as you turn the device. Your device will show the screen in landscape mode when you hold it in landscape orientation (horizantally), and rotate to portrait  (vertically) as you turn the device. If you iPhone, iPad or iPod touch screen [...]

Several users have reported that they are unable to use iMessage because they could not activate it. This short article explains how to troubleshoot iMessage activation issues on iOS devices (iPad, iPhone and iPod touch). Please note that activation may take up to 24 hours to complete. Leave iMessage enabled for 24 hours. Do not toggle iMessage off [...]

If you are having problems charging your iPad or iPhone, you are not alone, If your iOS device does not charge, follow these steps. Please note that while your iPhone, iPad mini or iPod may not have a problem charging using the USB port on your computer, the iPad requires considerably more power. This means some [...]

Several users have reported that App Store is not working, specifically they are receiving “too many HTTP redirects” error messages. If you are completely unable to access the App Store on your iOS device; follow the instructions below. After performing each step, please test to see if the issue is resolved. Force the App Store app to [...]

Several users have reported that they are not able to delete apps from their devices. To remove an app, tap and hold any app icon until the app icons start to jiggle. Then tap the (X) in the corner of the app that you want to get rid of.  If you are unable to remove [...]

Are you receiving a lot of emails daily? If so, managing emails can be challenging and time consuming.  However, with the help of the VIP feature in iOS (and iOS X), you can quickly access mail from important people like your boss, spouse etc. How to add VIP Launch mail app > VIP > and [...]

You may receive documents via email or you may want directly download files from a website. If you want, you may save, edit or email these docs. All you need is a file/word processing app on your iPad or iPhone. There are plenty of free and paid apps in the App Store. In this short [...]