How do you cancel Disney+ on Roku, Apple TV, and Android? It’s easy!

Over the past year, a lot of people signed up for Disney+ around the world, taking advantage of the free trial period and then subsequently signing up for a paid subscription. While many people see a lot of value out of their Disney+ subscription, you may need to take a break from the cost or already watched what you wanted. If that sounds like you and you’re ready to cancel, let’s learn just how to do that.

How do I cancel my subscription to Disney+?

Since you can purchase a subscription to Disney+ using a variety of ways, from signing up directly with Disney to purchasing via Apple’s App Store or Roku and Amazon’s App Stores, it’s important to first identify HOW you purchased your subscription.

For example, if you subscribed to Disney+ using your Apple ID and the App Store app or on your Android mobile device using the Google Play Store App, you can only cancel your Disney+ subscription using your account on those devices.

Review your email and look for a confirmation of your subscription for Disney+–that email should indicate just how you ordered it and subscribed to in the first place.

1) Disney+ does not prorate cancellation

Disney+ does not prorate any subscription refunds, so your subscription officially ends when the current billing cycle ends.  You continue to have access until that next billing date.

2) Cancel with at least 24 hours before you next billing date

It’s also a good practice to cancel your Disney+ subscription no less than 24 hours BEFORE the next bill due date.

Allowing that full day of notice gives the system time to respond to your cancellation request. And it ensures that Disney does not charge you for another month (a year or whatever your subscription term is.)

3) Canceling your Disney+ subscription may not cancel your account

Depending on how you signed up for Disney+ when you cancel your subscription, your account details remain on-file so you can resubscribe and reactivate your subscription at a later time.

How to cancel Disney+ on Roku

These methods only work if you signed up for Disney+ using your Roku account.

Any Disney+ subscriptions purchased directly from Disney or purchased outside of the Channel Store or The Roku Channel is not listed and cannot be canceled via your Roku device or account.

Via the Roku device

1. Press the Home button on your Roku’s remote
2. Navigate to the Disney+ app and press the Star button on your remote to open the options menu
3. Choose Manage subscription to review your billing information and renewal date
4. If you don’t see these options under Disney+, choose The Roku Channel and then select Manage subscriptions
   1. Look for Disney+ on your list of Premium Subscriptions purchased via The Roku Channel
   2. Choose the subscription to review the renewal date
5. To unsubscribe, select Cancel subscription
   1. Look at the message with information on when your subscription to Disney+ ends–you may view content until that date
6. Press Cancel subscription to confirm
7. Choose Done

Via the Roku website

1. Go to the Roku account site using your preferred internet browser
2. Sign in to your Roku account, if needed
3. Choose Manage your subscriptions
4. Review the list of subscriptions billed by Roku for Disney+
   1. Check your subscription renewal date
   2. If you don’t see your Disney+ subscription, select The Roku Channel and review any subscriptions there
5. Select the Disney+ subscription and choose Unsubscribe to cancel
6. Confirm you want to cancel at the prompt

How to cancel Disney+ on Apple TV and other Apple devices, like iPhones or iPads

Cancel Disney+ on your Apple TV

1. On your Apple TV, open Settings
2. Select Users & Accounts and choose your account
3. Select Subscriptions
4. Choose Disney+, then select Cancel Subscription

Via an iPhone, iPad, or iPod

1. Open Settings > Apple ID > Subscriptions 
2. If you don’t see Subscriptions, tap iTunes & App Store
   1. Choose Apple ID > View Apple ID > scroll down and tap Subscriptions
3. Select Disney Plus from your list of subscriptions
4. Tap Cancel Subscription and confirm your cancellation
5. Your subscription to Disney+ remains active until the date list as the next billing date

Via a Mac App Store

1. Open your Mac’s App Store
2. Sign in or tap your profile icon
3. Click the profile icon or picture again and choose View Information
   1. Sign in with your Apple ID credentials if needed
4. Scroll down to Subscriptions and tap Manage
5. Choose Disney+ and tap Edit next to the subscription
6. Select Cancel Subscription

How to cancel Disney+ on Android devices

1. Open the Google Play Store app
2. Sign in or verify that you are logged in with your account
3. Tap the Menu button (three lines)
4. Choose Subscriptions
5. Select your Disney+ subscription from the list
6. Tap Cancel subscription
7. Follow any on-screen instructions to cancel your Disney+ subscription
8. Your subscription to Disney+ remains active until the date list as the next billing date

How to cancel Disney+ on Amazon Fire devices

1. Using an internet browser like Chrome, Safari, Firefox, or your browser of choice, visit Amazon’s website
2. Log in to your Amazon Account
3. Go to Your Account
4. Under the Digital content and Devices, choose Your Apps
5. From the left sidebar, select Your Subscriptions
6. Find Disney+
7. Choose Cancel

How to cancel Disney+ from the Disney+ website

If you signed up and subscribed for Disney+ using the Disney Plus website, follow these steps to cancel your subscription

1. Using an internet browser like Chrome, Safari, Firefox, or your browser of choice, visit the Disney+ site
2. Log in using your user account credentials (username and password)
3. Go to Profile > Account  and tap Billing details
   1. Review your billing information and take note of the information for your next billing date
4. Select Cancel Subscription
5. Confirm that your want to cancel your subscription by selecting Complete Cancellation
6. Your subscription to Disney+ remains active until the date list as the next billing date

How to restart your subscription to Disney+ after canceling it

Once you cancel your subscription, you can restart it anytime when using the same email address, Apple ID for Apple devices, or Google Play Store identification for Android devices.

When you restart your subscription, you can choose between a monthly or yearly subscription. Additionally, your previous subscription data restores if you restart within a certain time period (1 year or less.)

Elizabeth Jones

For most of her professional life, Amanda Elizabeth (Liz for short) trained all sorts of folks on how to use media as a tool to tell their own unique stories. She knows a thing or two about teaching others and creating how-to guides!

Her clients include Edutopia, Scribe Video Center, Third Path Institute, Bracket, The Philadelphia Museum of Art, and the Big Picture Alliance.

Elizabeth received her Master of Fine Arts degree in media making from Temple University, where she also taught undergrads as an adjunct faculty member in their department of Film and Media Arts.