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You are here: Home / iPad / How do you delete game data and restart your progress on iPhone?

How do you delete game data and restart your progress on iPhone?

By Dan Helyer 13 comments Last updated July 8, 2019

There was a time when it was impossible to save your game data in a video game. Every time you sat down to play it took you back to the start. Now, on an iPhone, it can seem impossible to delete that data, and you’re forever returning to your old saved games.

You might have just beaten the final boss and want to play it all again. Or maybe you messed up so much at the beginning it’s easier to start from scratch. Perhaps you simply enjoy the getting free goodies and instructions in the game tutorial.

Whatever your reason for wanting to delete game data on your iPhone, it’s often easier said than done. There are more than a few places your iPhone game data can get saved, so we’ve shown you how to find and delete it below.

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You probably already tried deleting the app and downloading it again from the App Store. Once upon a time this would have done the trick. But more often than not these days, you saved game data comes back with the app.

This is great news for people upgrading or restoring their iPhone, who don’t want to lose their game data. But those of us looking for a clean slate need to search a little harder to find it.

Without knowing which game you’re playing, we can’t say exactly how to delete the data from your iPhone. It could be in any of the following places:

  • your iPhone storage
  • your iCloud or Game Center account
  • one of your social media accounts
  • or your account for that particular game developer.

Instead, try each of the steps below to delete iPhone game data wherever it is stored. And let us know which step worked for your game in the comments at the bottom!

Contents

  • Reset your game data inside the app
  • Disconnect the game from Facebook
  • Delete the app and game data from your iPhone
  • Delete game data from your iCloud account
  • Reset your account with the game developer
  • Turn off Game Center on your iPhone
  • Sign out of your Apple ID account
  • Download the game on a different device

Reset your game data inside the app

Candy Crush Settings button
Candy Crush used to let you reset your progress in the app, but now data is saved in Facebook.

The simplest solution is to reset your game progress within the game itself. When this is possible, you don’t need to delete or reinstall anything and you don’t need to root through your iPhone settings.

Open the app on your iPhone and look for an in-game Settings, Options, or Menu screen. Usually, this is a button with three horizontal lines or a gear icon.

If you find some in-game settings, search every page for an option to Reset, Restart, or Erase. This option might be in reference to game data, saved games, or game progress.

If you can’t find a reset option, search online for instructions from the developer:

How to reset [game] data on iPhone.

Disconnect the game from Facebook

When you connect a game to your Facebook, Instagram, or Snapchat account you get to share scores and progress with your friends. It’s quick and easy to sign up because you don’t need to make another new account.

Log out from Facebook on Candy Crush
Find the option to log out of your social media account in the app.

But if your game links with a social media account, the iPhone’s game data might be stored there as well. Whenever you reinstall the app, it links with your social media again and loads the existing save.

Search through the in-game settings and menu screens again. Look for an option to sign out of social media.

Now search through your social media account settings, on the website for Facebook, Instagram, Snapchat, etc. Look for an option to disconnect from mobile games or apps.

In Facebook, go to Apps and websites from the Settings menu. You can see every game linked to your Facebook account and click a button to remove it.

Candy Crush in Facebook Websites and apps
See all the apps and websites linked to your Facebook account, remove the ones you no longer want.

Delete the app and game data from your iPhone

Delete Candy Crush App from iPhone Settings2
Delete a game with its Documents & Data from your iPhone settings.

If you haven’t already, try deleting the game from your iPhone then downloading it from the App Store again. There are a couple of different ways to do this. Either of them should delete your game data as well, but try both methods to make sure.

Tap and hold the iPhone game from your home screen until it shakes, then tap the X button that appears. Your iPhone warns you that deleting the app will also delete its data. Perfect, tap Delete.

If that doesn’t work, go to Settings > General > iPhone Storage. Scroll through the list looking for the game. If you find it, tap to open more options and select Delete App. Once again, this should remove the app and all associated data from your iPhone.

Delete game data from your iCloud account

These days, lots of iPhone apps store data in our iCloud account. This is great for syncing progress across devices or protecting game data against loss. But when you delete a game from your iPhone, the game data remains in iCloud.

On your iPhone, go to Settings > [Your Name] > iCloud > Manage Storage. Scroll through the list and look for the game. If you find it, tap for more options and choose to Delete Documents & Data.

To stop that game from saving future data to iCloud, go back one page to your iCloud settings and find it in the list. Tap the switch to turn off iCloud sync for the game.

Delete iCloud data and turn off sync
Some games, like Rodeo Stampede, save game data to iCloud and sync it to all your devices.

Reset your account with the game developer

Often a game asks you to create an account on the developer’s website. You use this same account for each of the developer’s games and it usually saves your game data.

If you needed to sign into an account for your game, try to delete your game data from that account or create an entirely new account to replace it.

Once again, this means searching through the in-game menus. Look for account management options, and if you don’t find anything in the app try signing in on the developer’s website.

Sometimes the developer doesn’t give you an option to delete game data. In this case, you need to create a brand new account with the developer and sign into that instead.

Marvel Contest of Champions
Some game developers, like the makers of Marvel Contest of Champions, don’t let you reset your account. You have to make a new one instead.

Turn off Game Center on your iPhone

Game Center is a social network for gaming that allows you to share scores, compete in multiplayer games, and compare achievements with your friends. Apple removed the Game Center app from iOS 10, but it’s still present in your iPhone settings.

Because Game Center doesn’t have anywhere to save game data, there’s nothing to delete. However, a mobile game might see your old high scores or your profile in Game Center and use that to reload your progress.

Open Settings on your iPhone and find the Game Center option, tap the button to turn it off. Next time you open the game, you may be prompted to sign back into Game Center. Tap Cancel instead. 

If an app loads your data from Game Center but you want to keep using the service, you need to sign in with an alternate Apple ID. Visit appleid.apple.com to create one.

Game Center sign in page
When prompted to sign into Game Center, choose Cancel in the top left or sign in with a new account.

Sign out of your Apple ID account

Keep a copy of iCloud data on your iPhone
We recommend you download everything from your Apple ID and iCloud account before signing out.

It’s unlikely, but possible, that you need to sign out of your Apple ID to delete the game data on your iPhone. This is an extreme step, but you can try it without risking any data.

Still, we recommend you back up your iPhone to iTunes or iCloud first. Just in case. 

From your iPhone Settings, tap your name at the top then scroll down and choose to Sign Out. Enter your Apple ID password if prompted and turn off Find My iPhone. Now choose to keep a copy of all the data on your device — it may take some time to save.

If this successfully resets your game progress, you might consider creating a new Apple ID account to start using. Visit appleid.apple.com to do so. 

You need to add your old and new Apple ID accounts to the same Family Sharing network if you want to keep access to your iTunes and App Store purchases.

Download the game on a different device

Finally, if you have a second iOS device, you could download and play the game on that instead. This could be an iPad, an iPod touch, or an old iPhone.

Before you download the game again, make sure you sign out of everything on the second device: Apple ID, iCloud, and Game Center. Otherwise your game data might return when you open the app.

You can use your existing Apple ID account in the App Store, but use a different account for everything else. This is now your gaming device!

Multiple smart devices
If you have multiple devices, download the game and play it on a different one instead.

Let us know what game you wanted to reset, and how did you do it in the end? For me, it was Rodeo Stampede and I had to delete data from iCloud.

Or if you’re looking for inspiration on new games to play, check out this post on the best iPhone MMORPGs!

Dan Helyer

Dan writes tutorials and troubleshooting guides to help people make the most of their technology. Before becoming a writer, he earned a BSc in Sound Technology, supervised repairs at an Apple Store, and even taught English in China.

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Reader Interactions

Write a Comment Cancel reply

Show 13 Comments

  1. Redkit says

    April 16, 2022 at 4:03 PM

    Not working on brawl stars, I’ve tried everything.

    Reply
  2. J McCabe says

    March 4, 2022 at 11:00 AM

    Has anyone successfully deleted and reloaded Royal Match? I’ve done everything short of signing out of my Apple ID and/or creating a new log in. Would that even work?
    They really do not want you to restart their game.

    Reply
  3. P says

    October 15, 2021 at 12:28 AM

    Not working for Hay Day. I’ve tried everything

    Reply
  4. Lauren says

    September 28, 2021 at 10:43 PM

    Royal Match. Tried everything and unable to reset.

    Reply
    • Russell says

      December 28, 2021 at 3:43 AM

      I did it.
      I had Royal Match on a Lenovo tablet and got up to about level 350, then my wife wanted to play from the start.
      I installed the game on my phone and it started from level 1 and I logged into Facebook in the game.
      Then when I logged into Facebook in the game on the tablet, it went back to the level I was playing on my phone.
      Happy wife…

      Reply
  5. Charles Mayfield says

    July 15, 2021 at 11:40 AM

    I play March of Empires, i have multiple accounts on different devices. I recently tried all the steps here, deleted game, made a new Apple ID and new Game Center Id, turned off icloud. i then reinstalled game which still showed to be downloading from the cloud. I did all this 3 times and old game keeps coming back up. Help would be greatly appreciated.

    Reply
  6. jonesy says

    June 1, 2021 at 4:14 PM

    ive been on an endless loop of ban messages not letting me log into another account.

    Reply
  7. J says

    May 9, 2021 at 8:42 AM

    Neither is Star Wars Galaxy of Heroes. 🙁

    Reply
  8. Ryan says

    February 15, 2021 at 5:32 PM

    It isn’t working for MADFUT21 not sure whether anyone has any suggestions as to how to reset my progress.

    Reply
  9. Gudrun says

    October 10, 2020 at 2:43 AM

    Not working for best fiends… but still appreciate all the info, should be useful in other situations! 🙂

    Reply
  10. Deanna Walsh says

    September 25, 2020 at 6:24 PM

    I tried everything you suggest, but state of survival is not resetting

    Reply
  11. Lorne Sinclair says

    March 4, 2020 at 1:45 PM

    Injustice 2. Not able to delete it. It continually returns and tells me there is insufficient room to download. Endless cycle of this message.

    Reply
    • Elizabeth Jones says

      March 5, 2020 at 10:24 AM

      Hi Lorna,

      Can you close the Injustice app? To close, swipe up from the bottom or double press the Home Button to open the app switcher. Then, swipe left or right to locate the app and swipe it up off the top of your screen.

      If it’s the App Store download that’s stuck, repeat the steps above but close the App Store app instead. Once closed, go to Settings > General > Storage. Scroll down the list of installed apps, tap Injustice 2 and Delete the app from there.

      Hope this works for you!

      Reply

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