Many users have reported a problem with Safari this morning. Once you open Safari, if you try to type in the search address bar, Safari crashes. Clearing the history, website data and cache is not having any effect on this issue.
Reported issues include:
“When I open safari from my app on iPad and iPhone all seems normal. As soon as I touch search bar to type then safari drops out.”
“Since this morning, every time I go to type something into the safari web bar, it shuts down safari straight away. Phone has been working perfectly and upgraded to the latest iOS version last week and phone was still working perfectly. But as of this morning, the above problem keeps occurring. I have shut the phone down and restarted it and also done a master reset but issue still there. Any ideas on how to fix it?”
The problem is happening on both iphones and ipads.
Since this is a new issue, we have not explored any potential solutions. We have however checked a workaround that will be helpful for this problem with the hope that Apple is aware of this problem and is attempting to resolve the issue
Please Turn off your Safari Suggestions in the Settings.
We will be keeping a close eye on this issue as we move through the week and will keep you posted. It appears to be a problem on the server side on Apple and most often than not problems such as these are usually fixed over night.
Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the original editorial direction of AppleToolBox. He is based out of Los Angeles, CA.
Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.
In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.
Hi
Similar problem on IPad 2. Can’t load the Safari page manually or verbally. Turned Safari Suggestions off as per suggestions above and restarted the Ipad but still cannot bring up the Safari screen, it’s just a blank. Has happened several times of late but this is the longest outage.
Advice please.
I am facing a same problem since i have updated softwear .
How to fix safari crashing issue ? It is not allowing me anything to type . I have trued ti restart phone and delete history which has made no difference.
I was trying to close FaceTime but all that happened was FaceTime screen closed and a thin green line appeared at the top of my screen when I went to Safari. The thin green line said ” touch here to reopen FaceTime”
When I tried to type in a search on Safari, my IPad mini screen went back to the opening screen with all the icons on it. I cannot use Safari at all now.
David Berke says
I have found a great solution. I switched to Chrome on all of my MACs. Works like a charm. I’m disgusted by this problem.
Andrew says
Hi
Similar problem on IPad 2. Can’t load the Safari page manually or verbally. Turned Safari Suggestions off as per suggestions above and restarted the Ipad but still cannot bring up the Safari screen, it’s just a blank. Has happened several times of late but this is the longest outage.
Advice please.
SK says
Hi, Apart from the suggestion in the article to turn off auto suggestions, you can also try to use safari in private browsing mode.
https://appletoolbox.com/how-to-use-private-browsing-mac-os-x-ios/ Thanks.
Gagey says
My bookmarks have dispeared, when I press the bookmarks toggle all I get is ….
Untitled ..
Where have my bookmarks gone??
And how can I recover them??
grace says
that worked for a while, but now it is worse.
inkamo says
I tried the workaround, it worked for a while but not any longer.
Lily says
I experienced the same but my safari would still operate in “incognito” mode if anyone’s still isn’t working.
Christine Muir says
Safari closes down as soon as i try to type into search bar.. whats going on???
Josh Ortiz says
You can fix the problem by disabling the “Safari Suggestions”
open Settings > Safari > then toggle Safari Suggestions to Off.
John Corboy says
Thanks a lot . Fixed my problem.
Bev says
Thanks for the suggestion
Works for me
E.yee says
iPad says can’t find server. What is wrong.
Jane says
Having the same problem!!!
Lynn says
What can I do to fix this problem as mine is still crashing?
Jude waite says
My safari after I type in the search bar then want to delete It closes Why!
Caroline says
Safari is not working on ipad. What can I do????
Manik says
I am facing a same problem since i have updated softwear .
How to fix safari crashing issue ? It is not allowing me anything to type . I have trued ti restart phone and delete history which has made no difference.
Kim says
Thanks. Work around worked for me.
Daniel says
Anyone any fixes yet – this only happens on our iPhones not on the macbook or iPad which don’t have a telephone capability.
Pat Reynnolds says
Safari cannot use search bar to day 27/01/2016 try to type in word just crashes
Chris says
When I touch the address bar it defaults to the home screen on iPad.
Gill mills says
Please can we have a solution
Jean Ann says
Safari will not open. How do I fix. My carrier can’t help me.
Larry says
Me too! Nothing seems to fix it!
Mark says
My iPhone6s keeps crashing as mentioned in this article , have rang Apple surport and they know of this issue . Hope they fix it .
Su says
Is worked for me
Nancy Konzuk says
I was trying to close FaceTime but all that happened was FaceTime screen closed and a thin green line appeared at the top of my screen when I went to Safari. The thin green line said ” touch here to reopen FaceTime”
When I tried to type in a search on Safari, my IPad mini screen went back to the opening screen with all the icons on it. I cannot use Safari at all now.
Rosie says
Having the same problem,when I go into the safari bar it immediately throws me back to my home page please help someone who isn’t,t very tech minded
sandra says
go to setting scroll down to safari click on that and then it goes to the safari turn off the safari suggestions and you will be able to use it again