Navigating the web should be a seamless experience, but sometimes, the journey hits a bump. Users of Safari, Apple’s flagship web browser, may occasionally encounter the message: “A problem occurred with this webpage so it was reloaded.” This error can be a source of frustration, interrupting your browsing session and potentially causing loss of data entered on web forms.
Such issues can stem from a variety of causes, including software bugs, incompatible website designs, or even issues with the device’s memory management. Fortunately, there are several troubleshooting steps and fixes that can help overcome this hurdle, ensuring a smoother web surfing experience. This article aims to guide you through the process of diagnosing and resolving the issue, so you can return to enjoying your digital exploration without interruption.
One helpful tool for troubleshooting is Activity Monitor, a built-in utility that gives you a real-time look at what’s happening behind the scenes on your Mac. Let’s see how to use Activity Monitor to potentially resolve this pesky Safari error.
Open the Activity Monitor application on your Mac (Utilities > Activity Monitor).
In the top right corner, type out “safari”.
Click the Memory column to sort processors by the amount of RAM being used.
Locate and identify the website that is causing the issue to appear.
Clear Safari Website Data and Browsing History
If you frequently see the message “A problem occurred with this webpage so it was reloaded” while browsing in Safari, it’s often a sign that your browser’s cache or website data has become corrupted or outdated. Clearing your Safari website data and browsing history can help resolve this issue and potentially fix other odd website loading behaviors.
Clear Website Data and Browsing History on Mac:
Open the Safari app on your Mac.
In the top left corner, click Safari.
From the drop-down menu that appears, highlight and select Settings.
Click the Privacy tab at the top of the window.
Click the Manage Website Data… button.
Wait a few moments for the data to load.
Go through the list and locate the problematic website.
Click the website from the list.
With the website selected, click the Remove button in the bottom left corner.
If you want to delete all of the stored website data, click the Remove All button.
Clear Website Data and Browsing History on iPhone and iPad:
Open the Settings app on your iPhone or iPad.
Scroll down and tap Safari.
Scroll down again until you reach the Privacy & Security section.
Tap the Clear History and Website Data button.
From the menu that appears, select one of the following under the Clear Timeframe section:
Last hour
Today
Today and Yesterday
All history
If necessary, tap the toggle next to Close All Tabs.
Tap the Clear History button.
If you’re on your Mac, you can clear the cache to help fix this issue since a corrupt cache can cause many problems. To remove the cache on your Mac, open Safari and click History in the menu bar at the top. You can either go to Safari, followed by Clear History, or go to the bottom of the menu and select Clear History. Ensure that you choose a timeframe, but All History is best.
To clear website data on your Mac, click the Safari menu, followed by Settings. Choose the Privacy tab and select Manage Website Data. When the sites appear, click the Remove All option.
Check for any Software Updates to Fix A Problem Occurred With This webpage Error
When running on the latest version on your iPhone/iPad/Mac, you ensure you have the latest bug fixes and security patches so you don’t experience frustrating setbacks such as this error. To check for updates on iPhone/iPad, open the Settings app and tap General >Software Update. Go to the Apple Menu and System Settings > General > Software Update on your Mac.
Close Apps on iPhone/iPad to Fix A Problem Occurred With This webpage Error
If you’re like me, you tend to open too many apps and forget to close them. Having too many unused apps open can also be why you’re getting this error. For any version of the iPhone to close your apps, all you need to do is swipe up from the bottom of your screen. You’ll see a preview you can swipe through of all the apps you have open. You can close those apps by swiping up when you’ve come to the app you want to close.
On your iPad, swipe up from the bottom corner of your display, and all the open apps will be displayed. Swipe to the sides to see which ones are open, and swipe up on the apps you want to close.
On your Mac, if you have any apps open, such as WhatsApp for Mac, close any others if you’re not using them. Also, close as many unused/open tabs you have on Safari or any other browser if you use more than one.
Turn Off Safari Suggestions
Suggestions are a helpful feature designed to predict your browsing needs and offer relevant shortcuts, but they can sometimes inadvertently interfere with how certain websites load. In this section, we’ll guide you through the simple steps of turning off Safari Suggestions and see if it helps mitigate the error.
Turn Off Safari Suggestions on Mac:
Open the Safari app on your Mac.
In the top left corner, click Safari.
From the drop-down menu that appears, highlight and select Settings.
Click the Search tab.
Locate the Smart Search field section.
Click the toggle next to Include Safari Suggestions.
Turn Off Safari Suggestions on iPhone and iPad:
Open the Settings app on your iPhone or iPad.
Scroll down and tap Safari.
Tap the toggle next to Safari Suggestions to the Off position.
Get Rid of Unused Extensions
Extensions are small add-ons that enhance your browser with extra features and functionality. However, outdated, poorly optimized, or conflicting extensions can sometimes disrupt how websites load or function, leading to those pesky “A problem occurred…” messages.
Delete Unused Extensions on Mac:
Open the Safari app on your Mac.
In the top left corner, click Safari.
From the drop-down menu that appears, highlight and select Settings.
Click the Extensions button at the top of the window.
Scroll through the list of installed extensions on the left.
Locate the extension that you want to delete.
Once selected, click the Uninstall button on the right side of the window.
Delete Unused Extensions on iPhone and iPad:
Open the Settings app on your iPhone or iPad.
Scroll down and tap Safari.
Scroll down again until you reach the General section.
Tap Extensions.
Locate the extension that you want to delete.
Close the Settings app.
Swipe down from your Home Screen to reveal Spotlight.
Search for the extension that you want to delete.
When the app icon appears, long-press it.
From the drop-down menu that appears, tap Delete App.
When prompted, tap the Delete button.
Reset Your Network Settings
A network settings reset, while not a cure-all for every Safari issue, can clear out misconfigurations, refresh your connections, and potentially resolve this frustrating error. Before diving into a reset, it’s good to know what it entails and explore other possible solutions.
Open the Settings app on your iPhone or iPad.
Tap General.
Scroll to the bottom and tap Transfer or Reset iPhone (iPad).
Tap the Reset button at the bottom of the page.
Tap Reset Network Settings.
Enter your passcode if prompted.
Try Blocking All Cookies
Websites rely on cookies, small data files stored by your browser, to enhance your browsing experience. They personalize content, store preferences, and keep track of login details. However, if your browser’s cookie settings are too restrictive or misconfigured, you might encounter the “A problem occurred with this webpage” error, particularly when interacting with certain websites.
Change Cookies Settings on Mac:
Open the Safari app on your Mac.
In the top left corner, click Safari.
From the drop-down menu that appears, highlight and select Settings.
Click the Advanced tab at the top of the window.
Under the Privacy section, click the box next to Block all cookies.
Change Cookies Settings on iPhone or iPad:
Open the Settings app on your iPhone or iPad.
Swipe down and tap Safari.
Scroll all the way to the bottom at tap Advanced.
Tap the toggle next to Block All Cookies to the On position.
Double-Check the Time and Date
Sometimes, inaccurate time and date settings on your device can lead to unexpected errors when browsing websites, including the frustrating “A problem occurred with this webpage” message in Safari. Secure websites often rely on accurate timekeeping for security protocols. If your device’s settings are incorrect, it could cause websites to malfunction or display error messages.
Check Time and Date on Mac:
Open the System Settings app on your Mac.
In the sidebar on the left, click General.
On the right side of the window, click Date & Time.
In the second section, make sure that the time and date are correct.
If not, click the toggle at the top of the window next to Set time and date automatically.
In the event that your Mac is not selecting the right location, click Privacy & Security in the sidebar.
Click Location Services at the top of the window.
Make sure that the toggle next to Location Services is enabled, if not, click the toggle to turn it on.
Check Time and Date on iPhone or iPad:
Open the Settings app on your iPhone or iPad.
Swipe down and tap General.
Scroll down and tap Date & Time.
Make sure that Set Automatically is enabled.
Are These Problems Occurring in Other Browsers?
When faced with issues exclusive to Safari, switching temporarily to different browsers can shed light on possible causes and sometimes resolve problems immediately. Consider giving Chrome, Firefox, Edge, Opera Mini, Brave, DuckDuckGo Privacy Browser, or Tor Browser a try. Each brings distinct characteristics and functionalities that may circumvent whatever issue prevents successful viewing of websites in Safari.
Should everything load smoothly, congratulations! However, suppose difficulties remain consistent across various browsers. In that case, chances increase that external network conditions contribute instead of isolated internal conflicts affecting merely Safari itself.
Toggle JavaScript On and Off
JavaScript is a programming language that powers dynamic and interactive elements on websites. Sometimes, outdated settings, website-specific problems, or even browser bugs can cause JavaScript to malfunction, leading to the error message.
Toggle JavaScript in Safari on Mac:
Open the Safari app on your Mac.
In the top left corner, click Safari.
From the drop-down menu that appears, highlight and select Settings.
Click the Security tab at the top of the window.
Click the toggle next to Enable JavaScript.
Toggle JavaScript in Safari on iPhone or iPad:
Open the Settings app on your iPhone or iPad.
Swipe down and tap Safari.
Scroll all the way to the bottom at tap Advanced.
Tap the toggle next to JavaScript.
Turn Off Background App Refresh
While designed to improve the user experience by allowing apps to update in the background, this feature can sometimes be resource-intensive. This can cause conflicts with Safari, leading to webpage crashes or unexpected reloads.
Open the Settings app on your iPhone or iPad.
Scroll down and tap General.
Tap Background App Refresh.
Scroll through the list of options until you see Safari.
Tap the toggle next to Safari to the Off position.
Conclusion
Encountering the “A problem occurred with this webpage so it was reloaded” message on Safari can disrupt your online activities, but it’s often a solvable issue. Through the steps outlined in this article, from clearing your browser’s cache to updating your device’s software, you can tackle the root causes of this annoyance. Remember, the digital world is in constant evolution, and so are the tools we use to navigate it.
Keeping your browser and devices updated, along with being mindful of the websites you visit, can minimize these disruptions. Should you face this issue again, you now possess the knowledge to address it efficiently, ensuring a more reliable and enjoyable browsing experience on Safari. With these fixes at your disposal, you’re better equipped to keep your digital journey smooth and uninterrupted.
I am a tech geek who loves technology. I have been writing about tech for over a decade, covering various devices and programs. I write about the latest Apple products and services and never go far without my Apple devices. I always stay updated on the latest gadgets, upgrades, features, and news. I aim to make complicated tech information easy for everyone to read. I’ve been with TechniPages from the beginning to help others fix their tech issues with the easy-to-follow guides.
This has been a prob!em for years now. There is no fix, Apple need to put some effort into fixing their bugs. All browsers are forced to use Webkit, which is Apple at its worst. A cheap Amazon tablet is doing the job 100 times better for me now at a fraction of the cost.
The fix is use another browser. Neither WebKit or iOS is broken. iOS Safari is the new iTunes. Fortunately there are plenty of alternatives. I use iCab. No problems.
Chrome and Safari crash randomly and frequently on my iPad. The hardware and software are up to date. No fix worked. I tried Brave browser and so far all good. It is fast fast.,
on my computer, if this happens, i search up this article on my phone, tried switching my networks, and then when all else fails, minimize safari and in the toolbar, click on safari with both of your fingers on the touchpad and go to options>remove from dock. after doing that reopen safari on the computer and it should work like normal.
Yeah, RAM is not viewable by going to storage, and deleting apps doesn’t free it. I think you are confusing RAM – Random Access Memory – with storage, which holds data and apps.
So, no one really knows why this happens, so they just list the typical steps to try (emphasis on “try”) to fix it. Does anyone really know how a Mac works anymore that they can give us definitive directions on how to fix these things permanently.
Sorry for the rant, but computers have now become a conglomeration of functions, not unlike what we see when we open the hood of the newest automobiles and say, “I just want to add some radiator fluid!” I can’t even do the most basic of things anymore without needing a boatload of memory and faster hard drives. Apple doesn’t support my mid-2010 MBP anymore, even though it suits my needs just fine. Ridiculous!
Since Steve’s passing, Apple has become a below-average company in the high tech sector in terms of cumtomer’s satisfactions, technological prowess, and ethical conduct of business. They grow on the strong command on the customers’ appeal for their high tech products which normally have short-falls. Their quest for fast earnings has produced misguided principle of their technological developments. And these can be seen from the reflection in their products and services. When they become too large of a company and no longer care to listen to the consumers ‘ input. At that time, Apple will become a dysfunctional organization and eventually breaks up in a natural way. How many companies in the past had the same demise? If you are not happy using their products. Then just stay away from Apple’s products. Do not need to spend a dime on them.
This ‘A problem occurred with this webpage and so it was reloaded’, has just now happened 4 times whilst trying to read the fix here on this webpage. Absolutely useless. I think I’ll just go back to the comfort and reliability of pen, paper and the local library.
I am so tired of seeing “A problem occurred with this webpage so it was reloaded”. It’s frustrating and I feel like taking a sledge hammer to my IPad.
It just keeps getting worse. Can’t somebody out there have a solution. Apparently Apple doesn’t. This sucks.
iPad 2, iOS 9.3.5. I did several of the suggested steps: Safari/Clear history and site data; reset network settings; block all cookies; turn off speech; disable Safari suggestions. I left Java Script on.
I have now been surfing in Safari for 15 minutes, various sites including Google.news. No “problem loading page, will reload’ errors whereas earlier I had MANY in a 15 minute surf.
Iam fed up with the bl..dy Internet and web pages that freeze or won’t load.The amount of advertising is beyond belief.Who needs it !!!!Nobody reads it anyway.Given up this morning on Safari,off out to talk to a donkey in the next field.
Apple what are we all paying for????As I thought nothing.
From a fed up pensioner.
10 Apple devices in family and dumping them all. First the ‘coincidental’ battery/slowdown issue on iPhones right during Xmas buying season and now this. They must think we are really stupid. Obviously many defenders are. My son’s old Samsung outperforms all this apple junk.
iPhone 7
Go to settings.
Scroll down to Safari and select
Scroll down to Advanced and select
Scroll down to JavaScript and toggle off.
This works completely BUT certain websites that use graphics and use JavaScript to display those graphics will not load completely. For those sites you can toggle JavaScript back on and reload the site and everything is copacetic.
If there is a way to avoid this back and forth permanently I’d like to hear about it.
Apple ipad sucks;it freezes, locks up, has to reload pages, does not delete iBooks when you want them deleted. Turns off on you. Never buying one again! Volume lowers when their is an update, my organized iBooks have scrambled up 7-8 times due to deleted iBooks gone wrong. What in the world are you doing to your customers! You also need speaker device like ours phones to type out searches. Words can not say how I really feel about your crummy device!
Sorry, you’re having issues with web pages. Please turn javascript back on since your game won’t load. Try instead Settings> Safari > Block Cookies > Always Block. See if that helps.
The problem is an Apple software backdoor for ads and automatic refreshing of page contents. So you really need to block all cookies to stop this problem with page reloading. But you won t be able to read comments on some pages.
I bought 2 mini ipads one year apart. The first came with ios 7; it doesnt have this problem.
The latter came with ios 8. Right away the problem was there and never went away with any updates.
What works for me is to go to settings> safari > block cookies > always block. I advise you NOT disable javascript, pages won’t load properly.
I just encountered this issue recently. I have an iPhone 6 Plus running iOS 10.3. I had a web page that kept reloading and/or crashing no matter what browser I was using. I noticed that just after the last image loaded it would crash. So, I found an image blocker in the app store and installed that. Ran Safari with the image blocker on and the page loaded fine with no issues. Still not sure what the underlying issue is here, though. Could be javascript, css, webkit….who knows. Of note, a friend with an iPhone 5S running iOS 8 could load the page with no problems.
In my eyes the stability of their products reflects the quality of their service departments, I have two Android tablets that are more stable and a fraction of the price of my iPads. I had three, two were rendered completely bricked by Apple updates and the only one left is my Mini, which is garbage. I will NEVER purchase another Apple product, EVER.
I purchased a MacBook Air last year and earlier this year I kept getting the message “A problem occurred with this webpage so it was reloaded.” I took my computer to the Apple store and was told maybe I had malware. I did have malware so I had my computer cleaned. Unfortunately, my email messages still close and I get the message. Like others, the frequency is increasing. I am so happy I went to google and type in “A problem occurred with this webpage …” and found all your messages.
The core of the problem is JavaScript. Why Apple refuses to get with them on a solution is beyond its users. Perhaps it costs, competition, etc, who knows. It’s very annoying to Apple mobile users everywhere. With as much money as they take in they can’t get with Java to work out a solution. Idiots!
Two weeks ago, I got last year’s RCA Voyager tablet at a Walmart close-out price of $$25. It is proving to be much more dependable at surfing than this iPad.
It’s slower and battery life stinks but I never see the @$&#€ reload error.
The nerve of Apple to imply that this is caused by some “bad sites” when my Windows PC sails cleanly through all of them.
Clearly, Apple knows that it has a problem but has silenced their employees from acknowledging it.
Very nice information you have shared. I appreciate your work and looking forward to reading more such informative articles from your site. Keep updating.
I too am having this problem, in fact it has gotten much worse in the last few weeks. I am unable to read a news article without for or five resets so just quit. I had no idea it was so prevalent .
I bought a cheap Samsung tablet because of it. I was going to get a newer iPad but tired of poor performance. $200 Samsung tablet works so much better.
I have almost thrown this iPad so many times for this reloading issue! It actually loaded on my first attempt to post on apple support ha! I agree it is not worth using. Apple Store almost got me to buy the latest iPad to supposedly solve this issue——but so glad I didn’t as same issue there as well!!!! I’m shorting Apple stock as the volume of this issue on Internet is MASSIVE!! Very loyal people are amazed this issue goes on soooo long with no attempt at resolution. Company will feel the pain.
I’ve also tried all the suggetstions I could find without any success. Problems stil happen regularly. Apple get off your butt and fix this! It’s been going on far too long.
Seriously, if this is happening to so many of us, why doesn’t apple come up with a solution and give it to us as we have paid dearly for their precious name in our product.
How about a solution, APPLE???
Tried all the suggested fixes. Very disappointed with Apple. Web pages continue to reload before I can read two sentences. Ready to throw my iPad in the trash. Will never buy an Apple product again.
I KNEW it was the update! Dang it, both my old and new iPads worked just FINE till I allowed that #?%! update. I’ve been looking for a way to un-install it, but that doesn’t seem possible. Will have to uninstall Apple from my life.
Turning off JavaScript and speech doesn’t solve the problem so I’m going to continue searching the web for relief of “refreshing syndrome” on my IPad 2.
I did buy a Samsung tablet to use, ordinarily I would have purchased an other IPad but apparently Apple must want us to buy from their competitors. Maybe Apple has gotten too big for their britches and don’t need the people that made them what they are.
iPhone 6+, experiencing the same problem and none of the recommendations worked. Massively reduced memory size of webpage. Happens nearly every time a user input field is required. E.g., a list of products is shown, click on a quantity select widget, iOS brings up the scroll-wheel of select options, and in resizing the display to overlay the selection, forces the webpage reload. This happens with text field entry and selection drop down. It does seem to happen mostly with the larger webpages.
Its almost as if the iDevice is designed to load ALL advertising before it will allow you to touch it. Do so and you will get the “problem…reload” treatment. This NEVER happens to me on my ancient Windows desktop clunker. Hmmm.
I tried all solutios that you mentioned above. But still I am facing this issue.And I am facing this issue on all aplle device with safari ad chrome browser and my website is getting load properly on all desktop browser.
I’ve read through all these comments, hoping to find a fix I can use. It’s a relief to discover that I’m not the only Ipad user who has to decided to give up on Ipad.
My first Apple, iPhone 6s, and my last…turn off Java and it works (stops reloading) but by doing that there is no interaction with the site (can’t read comments and/or redone to comments) …just wanna read and comment, Apple says, “No, they’ll be none of that!”
Dollar votes count…my next goes to some one other than Apple….c
Just adding to all the previous annoyed Apple users’ comments. Bought an IPad a few years ago so I could FaceTime with my sisters, who are Apple people all the way. Also just want to read articles on Facebook, or various news websites. It has become extremely frustrating to try to read anything, or view a video. Reloading constantly and as of late, losing Facebook completely, with screen going black. Tried various suggestions without success. Apple better get their s**t together fast. I might be in the market for a better product and my sisters will have to learn to live with Skype!
APPLE is about to lose all of our business if having an entire family running and having major issues with I-Junk. I pads simply crash constantly or do not load at all. In mail refresehes can take 20 minutes. Apple support stinks why? THere is none. With 9.3.3 there is ZERO improvement with these issues. Rendering I-junk useless. DIsable Javascript? What? Fine if you no longer want to access most websites. THe reloading/crashing issue for over ONE YEAR now is worse not better. STeve Jobs would never have allowed this. ONly company worse than Apple is Frontier communications!
There are two ways to turn off reloading pages .
1- Pressing and holding power off button on the left side of iPad for seconds .
2- Go to setting ,look for safari ,then advanced ,You will see JavaScript ,turn it off .
I have tried all the “fixes” recommended and they have a very short term if any impact. My iPad Mini has become unusable for web browsing which is the main reason I purchased it.
We have two iPhones an iPad, an iPad Mini, a Macbook and an iMac however I will not purchase another Apple product until I can be certain that these issues have been resolved.
From reading all these issues, and trying all of your recommended remedies, I think it is time to buying something other than an Apple iPad. Since obviously Apple isn’t worried about their reputation, due to not remedying the problem as of yet! Was good while it lasted, just have poor customer satisfaction/support.
Same prob here, getting sickly tired of this. Never happened before, just in the last year it’s been terrible, does apple have their apple up their ass? They can take my iPad and put it there as well. I too was going to buy two new ones for myself and my wife. Guess what Apple it’s not happening. Steve jobs must be rolling over in his grave.
This issue has been going on for some time now and none of the supposed fixes actually fix the problem. The problem is solely Apple’s fault and I’m not only disgusted by their blatant disregard of their customers’ woes, but I’m also surprised that they would let this happen, on a technical level. They need to allow Flash and stop trying to go against the grain. Do your own thing, but don’t blacklist Flash and create browsers that cannot browse properly. I thought Apple was the best. Their hardware and ideas are great, but their corporate tactics and their blatant allowance of serious bugs means that I won’t be buying Apple again.
The problem has become steadily worse as more websites include more Flash video and graphics. Apple iDevices do not natively run Flash and Adobe has given up on a mobile version of Flash (too buggy, too vulnerable to hackers, too much battery drain). Sites such as YouTube are dual-encoded, in Flash for desktops and HTML5 for iDevices, so they usually are OK. But if an advertiser has encoded a video or graphic in Flash only, an iDevice will often choke on it and “A problem occurred with this webpage…”
It is going to get worse, not batter and Apple is philosophically opposed to Flash. The only solution will be to go to an Android or other-operating-system mobile device. I’ve gone to an Android phone. Tablet is next.
I also tried all the suggested fixes above and it did not solve the problem with constantly reloading pages. I can only agree that it quite annoying. Thus inspire of having upgraded to the last OS (9.3.1) cleared all open webpages, cleared cookies and history, restarted the devices (it happens both on my Ipad and my IPhone), pages are still reloading, especially commercial-heavy ones such as CNN. The suggested fix above with turning speak selection of – turn of speak auto text, do not help att al either.
This is really annoying !
somewhat amazing that the moderator corrects my posting because I recommended that for the time being one quits using IPad for browsing the net, especially reading newspapers. With this culture Apple is not going to fix its problems.
If this is also removed, I shall publish elsewhere, and bigtime.
Lots of users have this problem, Google tells.
Switching to Chrome or Opera on Ipad don’t really help, they obviously use same APIs. They close fully though, dont know if that is more annoying or not.
So the real answer is that Apple is losing it. They should fix the problem, which is years old, but has become worse as I found that the problem occurs with complicated websites like modern newspapers.
And at the same time make it possible to close all open tabs.
I solve my problem with my ipad2 page reload error after installing ios9 by minimizing the number of apps that are open and the number of web page tabs. The older iPads have less main memory thus apps may crash or web page load errors may occur do this memory limitation. I was ready to discard my iPad due to these errors until I begin to close unused apps and minimizes the number of web page tabs opened in the browser to prevent using too much of the iPad main memory. My iPad2 is much slowe after installing io9.
Whoops ,turning off the sound settings worked for a day ,,,,,,page reload is back again ,with all the geniuses at Apple how come no fix ,their reputation is at stake ,don’t they care .
I have an I pad 1 , so fed up with a problem occurred etc so read the inputs ,the one that worked for me was
General———accessibility ————speech———turn off speak selection ———–turn of speak auto text ……..
It’s like having a new I pad for me ,it whizzes through almost everything ,
Hope it works for you ,,,,,,,,,good luck
SOLVE THIS ISSUE IN 2 SECS!!
*****——————————————————–*****
Go to Settings -> General -> Accessibility -> Speech -> Then Turn OFF Speak Selection and Speak Screen
thank you david! if there are anyone here who have a jailbroken device it’s because of one of the tweaks that you have downloaded. other than that, i have no idea
IPad 2 , ever since update iso 8.3 and 9.0 this pad has become sluggish and crashes often when browsing large newspaper pages, so disappointing, I ain’t never going to buy Apple again, and we have five iPads in the family.. Wish we’d never updated the software as its ruined the reliability and smoothness..
I have had this problem last week on my iPhone 6+. I have to reset all settings to solve it. But when I’m putting my previous settings Safari start with the reloading problem again. At this moment I started to put back the settings to their original state and … safari start work immediately when I turn off all of the “speech settings”!! Go to Settings > General > Speech. Now I think that the whole problem is in this setting because of the big amount of data that speech languages require. Hope this help someone!
This is intact a very annoying problem. I found that this problem not only happens on iPad but also happens on my iMac. Resetting your network somehow reduced the problem. Go to Settings > Reset your Network Settings. That should take care of this.
Same here ! Just getting rid of 2 ipad 1s 64 3G that have become useless and are not supported by apple anymore. Now I am having this issue with the iPad 3. My iPad Air still works, but how long?
I have a feeling that apple is going down the tubes. The phone business has reached its peak.
I have been experiencing this problem in recent days.It is so frustrating and wasting my time.I have read the previous comments on this.Would it be too much to ask if Apple would have the courtesy to reply.When can we expect a resolution? Perhaps the Great and Mighty Apple do not know how to solve it.
I am having the same issue and am very disappointed in my iPad mini. I thought Apple products were supposed to be so superior….bull crap!
It’s like waiting for my dialup to load back in the 90’s….great progress Apple!! Nice work!!
I can only agree with the last couple of comments. If Apple think that the bad performance of my iPad2 will drive me to buy a new iPad then they are TOTALLY mistaken. If a fix is not forthcoming soon then I will CERTAINLY junk my iPad and my wife’s mini and NEVER BUY ANOTHER ONE AGAIN. i shall also do my utmost to dissuade my friends from buying one. IT IS A DISGRACE!!!
My ipad2 is as much use as a paperweight since the IOS8 upgrade. I’ve since upgrad to 9 hoping Apple might have fixed the problem. But alas, no they haven’t. Browsing the web with Safari is a joke. Apple developers are to blame. I am a developer myself, so know about these things. It’s definitely a memory/resource problem. Safari can no longer handle browsing websites that IOS7 could handle fine. iT is not a fault of the websites. Safari is sooooo slow, often hangs, annoyingly refreshes the page halfway through loading, and too often states “a problem has occurred so this webpage was reloaded”…garbage!… As some have said, disabling JavaScript in the advance Safari settings, does help, but then that renders many pages unusable. Retuning to factory settings is not the answer, or stopping Safari and reloading. The issue is IOS/Safari memory management is poor. Come on Apple developers, own up to it.The Apple PR machine has silenced them.
I’m so tired of this problem. Only way is to quit buying the IPad. I’m dumping my IPad and going to buy another tablet. This is ridiculous – It’s getting WAY worse. If you quit buying their product maybe they’ll do something about it. My brother-in-law asked me about Ipad because my niece wants to buy one. I told him to tell my niece not to buy it and sent him screenshot of wording “your webpage is being reloaded………why would I tell someone to buy inferior product ……… That continually is reloading…….my daughter is frustrated with same problem.
Didn’t fix. Don’t know what else to do. Keeps refreshing with that message on my iPhone 6, and only on safari. Will start refreshing as soon as I input the address, and it’s like 1 refresh per 1-2 seconds. Unusable. Other browsers work fine.
This has been a prob!em for years now. There is no fix, Apple need to put some effort into fixing their bugs. All browsers are forced to use Webkit, which is Apple at its worst. A cheap Amazon tablet is doing the job 100 times better for me now at a fraction of the cost.
Sadly the only fix for browsers randomly crashing was buying an android tablet.
The fix is use another browser. Neither WebKit or iOS is broken. iOS Safari is the new iTunes. Fortunately there are plenty of alternatives. I use iCab. No problems.
Chrome and Safari crash randomly and frequently on my iPad. The hardware and software are up to date. No fix worked. I tried Brave browser and so far all good. It is fast fast.,
on my computer, if this happens, i search up this article on my phone, tried switching my networks, and then when all else fails, minimize safari and in the toolbar, click on safari with both of your fingers on the touchpad and go to options>remove from dock. after doing that reopen safari on the computer and it should work like normal.
Yeah, RAM is not viewable by going to storage, and deleting apps doesn’t free it. I think you are confusing RAM – Random Access Memory – with storage, which holds data and apps.
So, no one really knows why this happens, so they just list the typical steps to try (emphasis on “try”) to fix it. Does anyone really know how a Mac works anymore that they can give us definitive directions on how to fix these things permanently.
Sorry for the rant, but computers have now become a conglomeration of functions, not unlike what we see when we open the hood of the newest automobiles and say, “I just want to add some radiator fluid!” I can’t even do the most basic of things anymore without needing a boatload of memory and faster hard drives. Apple doesn’t support my mid-2010 MBP anymore, even though it suits my needs just fine. Ridiculous!
Disabling Java did it for me.
Since Steve’s passing, Apple has become a below-average company in the high tech sector in terms of cumtomer’s satisfactions, technological prowess, and ethical conduct of business. They grow on the strong command on the customers’ appeal for their high tech products which normally have short-falls. Their quest for fast earnings has produced misguided principle of their technological developments. And these can be seen from the reflection in their products and services. When they become too large of a company and no longer care to listen to the consumers ‘ input. At that time, Apple will become a dysfunctional organization and eventually breaks up in a natural way. How many companies in the past had the same demise? If you are not happy using their products. Then just stay away from Apple’s products. Do not need to spend a dime on them.
This ‘A problem occurred with this webpage and so it was reloaded’, has just now happened 4 times whilst trying to read the fix here on this webpage. Absolutely useless. I think I’ll just go back to the comfort and reliability of pen, paper and the local library.
I am so tired of seeing “A problem occurred with this webpage so it was reloaded”. It’s frustrating and I feel like taking a sledge hammer to my IPad.
It just keeps getting worse. Can’t somebody out there have a solution. Apparently Apple doesn’t. This sucks.
I don’t know how many times I sought help for this. Nothing ever helped. What a fail for Apple.
iPad 2, iOS 9.3.5. I did several of the suggested steps: Safari/Clear history and site data; reset network settings; block all cookies; turn off speech; disable Safari suggestions. I left Java Script on.
I have now been surfing in Safari for 15 minutes, various sites including Google.news. No “problem loading page, will reload’ errors whereas earlier I had MANY in a 15 minute surf.
Knocking on wood.
Stan, Thanks for the update. We are keeping our fingers crossed as well!
Iam fed up with the bl..dy Internet and web pages that freeze or won’t load.The amount of advertising is beyond belief.Who needs it !!!!Nobody reads it anyway.Given up this morning on Safari,off out to talk to a donkey in the next field.
Apple what are we all paying for????As I thought nothing.
From a fed up pensioner.
10 Apple devices in family and dumping them all. First the ‘coincidental’ battery/slowdown issue on iPhones right during Xmas buying season and now this. They must think we are really stupid. Obviously many defenders are. My son’s old Samsung outperforms all this apple junk.
Same problem with my mini.
APPLE is just TERRIBLE these days!
I am grateful for such informative
iPhone 7
Go to settings.
Scroll down to Safari and select
Scroll down to Advanced and select
Scroll down to JavaScript and toggle off.
This works completely BUT certain websites that use graphics and use JavaScript to display those graphics will not load completely. For those sites you can toggle JavaScript back on and reload the site and everything is copacetic.
If there is a way to avoid this back and forth permanently I’d like to hear about it.
this was just GREAT!!! seems working…
Apple ipad sucks;it freezes, locks up, has to reload pages, does not delete iBooks when you want them deleted. Turns off on you. Never buying one again! Volume lowers when their is an update, my organized iBooks have scrambled up 7-8 times due to deleted iBooks gone wrong. What in the world are you doing to your customers! You also need speaker device like ours phones to type out searches. Words can not say how I really feel about your crummy device!
When I turned off java my game would not load now what
Hi Amy,
Sorry, you’re having issues with web pages. Please turn javascript back on since your game won’t load. Try instead Settings> Safari > Block Cookies > Always Block. See if that helps.
SK
The problem is an Apple software backdoor for ads and automatic refreshing of page contents. So you really need to block all cookies to stop this problem with page reloading. But you won t be able to read comments on some pages.
I bought 2 mini ipads one year apart. The first came with ios 7; it doesnt have this problem.
The latter came with ios 8. Right away the problem was there and never went away with any updates.
What works for me is to go to settings> safari > block cookies > always block. I advise you NOT disable javascript, pages won’t load properly.
I just encountered this issue recently. I have an iPhone 6 Plus running iOS 10.3. I had a web page that kept reloading and/or crashing no matter what browser I was using. I noticed that just after the last image loaded it would crash. So, I found an image blocker in the app store and installed that. Ran Safari with the image blocker on and the page loaded fine with no issues. Still not sure what the underlying issue is here, though. Could be javascript, css, webkit….who knows. Of note, a friend with an iPhone 5S running iOS 8 could load the page with no problems.
In my eyes the stability of their products reflects the quality of their service departments, I have two Android tablets that are more stable and a fraction of the price of my iPads. I had three, two were rendered completely bricked by Apple updates and the only one left is my Mini, which is garbage. I will NEVER purchase another Apple product, EVER.
I purchased a MacBook Air last year and earlier this year I kept getting the message “A problem occurred with this webpage so it was reloaded.” I took my computer to the Apple store and was told maybe I had malware. I did have malware so I had my computer cleaned. Unfortunately, my email messages still close and I get the message. Like others, the frequency is increasing. I am so happy I went to google and type in “A problem occurred with this webpage …” and found all your messages.
The core of the problem is JavaScript. Why Apple refuses to get with them on a solution is beyond its users. Perhaps it costs, competition, etc, who knows. It’s very annoying to Apple mobile users everywhere. With as much money as they take in they can’t get with Java to work out a solution. Idiots!
This happens to me but with my MacBook Pro running El Capitan.
Turning off Javascript is not a sensible option. Too many websites use it, so turning it off would ruin those sites’ presentation.
Two weeks ago, I got last year’s RCA Voyager tablet at a Walmart close-out price of $$25. It is proving to be much more dependable at surfing than this iPad.
It’s slower and battery life stinks but I never see the @$&#€ reload error.
The nerve of Apple to imply that this is caused by some “bad sites” when my Windows PC sails cleanly through all of them.
Clearly, Apple knows that it has a problem but has silenced their employees from acknowledging it.
Very nice information you have shared. I appreciate your work and looking forward to reading more such informative articles from your site. Keep updating.
I too am having this problem, in fact it has gotten much worse in the last few weeks. I am unable to read a news article without for or five resets so just quit. I had no idea it was so prevalent .
I bought a cheap Samsung tablet because of it. I was going to get a newer iPad but tired of poor performance. $200 Samsung tablet works so much better.
I have almost thrown this iPad so many times for this reloading issue! It actually loaded on my first attempt to post on apple support ha! I agree it is not worth using. Apple Store almost got me to buy the latest iPad to supposedly solve this issue——but so glad I didn’t as same issue there as well!!!! I’m shorting Apple stock as the volume of this issue on Internet is MASSIVE!! Very loyal people are amazed this issue goes on soooo long with no attempt at resolution. Company will feel the pain.
I’ve also tried all the suggetstions I could find without any success. Problems stil happen regularly. Apple get off your butt and fix this! It’s been going on far too long.
Seriously, if this is happening to so many of us, why doesn’t apple come up with a solution and give it to us as we have paid dearly for their precious name in our product.
How about a solution, APPLE???
Tried all the suggested fixes. Very disappointed with Apple. Web pages continue to reload before I can read two sentences. Ready to throw my iPad in the trash. Will never buy an Apple product again.
My iPad is only 12 months old. I saved a lot of money got it. Now it’s worthless. Shall,t be buying another
I KNEW it was the update! Dang it, both my old and new iPads worked just FINE till I allowed that #?%! update. I’ve been looking for a way to un-install it, but that doesn’t seem possible. Will have to uninstall Apple from my life.
So pissed.
Turning off JavaScript and speech doesn’t solve the problem so I’m going to continue searching the web for relief of “refreshing syndrome” on my IPad 2.
I did buy a Samsung tablet to use, ordinarily I would have purchased an other IPad but apparently Apple must want us to buy from their competitors. Maybe Apple has gotten too big for their britches and don’t need the people that made them what they are.
iPhone 6+, experiencing the same problem and none of the recommendations worked. Massively reduced memory size of webpage. Happens nearly every time a user input field is required. E.g., a list of products is shown, click on a quantity select widget, iOS brings up the scroll-wheel of select options, and in resizing the display to overlay the selection, forces the webpage reload. This happens with text field entry and selection drop down. It does seem to happen mostly with the larger webpages.
Its almost as if the iDevice is designed to load ALL advertising before it will allow you to touch it. Do so and you will get the “problem…reload” treatment. This NEVER happens to me on my ancient Windows desktop clunker. Hmmm.
I tried all solutios that you mentioned above. But still I am facing this issue.And I am facing this issue on all aplle device with safari ad chrome browser and my website is getting load properly on all desktop browser.
Having the same problem. None of the fixes seem to work. iPad almost becoming unusable
I’ve read through all these comments, hoping to find a fix I can use. It’s a relief to discover that I’m not the only Ipad user who has to decided to give up on Ipad.
My first Apple, iPhone 6s, and my last…turn off Java and it works (stops reloading) but by doing that there is no interaction with the site (can’t read comments and/or redone to comments) …just wanna read and comment, Apple says, “No, they’ll be none of that!”
Dollar votes count…my next goes to some one other than Apple….c
Just adding to all the previous annoyed Apple users’ comments. Bought an IPad a few years ago so I could FaceTime with my sisters, who are Apple people all the way. Also just want to read articles on Facebook, or various news websites. It has become extremely frustrating to try to read anything, or view a video. Reloading constantly and as of late, losing Facebook completely, with screen going black. Tried various suggestions without success. Apple better get their s**t together fast. I might be in the market for a better product and my sisters will have to learn to live with Skype!
APPLE is about to lose all of our business if having an entire family running and having major issues with I-Junk. I pads simply crash constantly or do not load at all. In mail refresehes can take 20 minutes. Apple support stinks why? THere is none. With 9.3.3 there is ZERO improvement with these issues. Rendering I-junk useless. DIsable Javascript? What? Fine if you no longer want to access most websites. THe reloading/crashing issue for over ONE YEAR now is worse not better. STeve Jobs would never have allowed this. ONly company worse than Apple is Frontier communications!
There are two ways to turn off reloading pages .
1- Pressing and holding power off button on the left side of iPad for seconds .
2- Go to setting ,look for safari ,then advanced ,You will see JavaScript ,turn it off .
Could you be more specific about how to get to “advance” in Safari on my iPad?
Go to Safari ,advance ,turn off JavaScript .Problem will be gone .
I have tried all the “fixes” recommended and they have a very short term if any impact. My iPad Mini has become unusable for web browsing which is the main reason I purchased it.
We have two iPhones an iPad, an iPad Mini, a Macbook and an iMac however I will not purchase another Apple product until I can be certain that these issues have been resolved.
From reading all these issues, and trying all of your recommended remedies, I think it is time to buying something other than an Apple iPad. Since obviously Apple isn’t worried about their reputation, due to not remedying the problem as of yet! Was good while it lasted, just have poor customer satisfaction/support.
I am having this annoying problem on my iMac, so apparently it is not only iOS.
Apple have done it deliberately, make it unusable so you buy a new Ipad, dirty trick
The turning off speech fix doesn’t work. I’ve had speech and audio off constantly but have same problem. Getting worse too.
Same prob here, getting sickly tired of this. Never happened before, just in the last year it’s been terrible, does apple have their apple up their ass? They can take my iPad and put it there as well. I too was going to buy two new ones for myself and my wife. Guess what Apple it’s not happening. Steve jobs must be rolling over in his grave.
This issue has been going on for some time now and none of the supposed fixes actually fix the problem. The problem is solely Apple’s fault and I’m not only disgusted by their blatant disregard of their customers’ woes, but I’m also surprised that they would let this happen, on a technical level. They need to allow Flash and stop trying to go against the grain. Do your own thing, but don’t blacklist Flash and create browsers that cannot browse properly. I thought Apple was the best. Their hardware and ideas are great, but their corporate tactics and their blatant allowance of serious bugs means that I won’t be buying Apple again.
The problem has become steadily worse as more websites include more Flash video and graphics. Apple iDevices do not natively run Flash and Adobe has given up on a mobile version of Flash (too buggy, too vulnerable to hackers, too much battery drain). Sites such as YouTube are dual-encoded, in Flash for desktops and HTML5 for iDevices, so they usually are OK. But if an advertiser has encoded a video or graphic in Flash only, an iDevice will often choke on it and “A problem occurred with this webpage…”
It is going to get worse, not batter and Apple is philosophically opposed to Flash. The only solution will be to go to an Android or other-operating-system mobile device. I’ve gone to an Android phone. Tablet is next.
I also tried all the suggested fixes above and it did not solve the problem with constantly reloading pages. I can only agree that it quite annoying. Thus inspire of having upgraded to the last OS (9.3.1) cleared all open webpages, cleared cookies and history, restarted the devices (it happens both on my Ipad and my IPhone), pages are still reloading, especially commercial-heavy ones such as CNN. The suggested fix above with turning speak selection of – turn of speak auto text, do not help att al either.
This is really annoying !
somewhat amazing that the moderator corrects my posting because I recommended that for the time being one quits using IPad for browsing the net, especially reading newspapers. With this culture Apple is not going to fix its problems.
If this is also removed, I shall publish elsewhere, and bigtime.
Lots of users have this problem, Google tells.
Switching to Chrome or Opera on Ipad don’t really help, they obviously use same APIs. They close fully though, dont know if that is more annoying or not.
So the real answer is that Apple is losing it. They should fix the problem, which is years old, but has become worse as I found that the problem occurs with complicated websites like modern newspapers.
And at the same time make it possible to close all open tabs.
I solve my problem with my ipad2 page reload error after installing ios9 by minimizing the number of apps that are open and the number of web page tabs. The older iPads have less main memory thus apps may crash or web page load errors may occur do this memory limitation. I was ready to discard my iPad due to these errors until I begin to close unused apps and minimizes the number of web page tabs opened in the browser to prevent using too much of the iPad main memory. My iPad2 is much slowe after installing io9.
Whoops ,turning off the sound settings worked for a day ,,,,,,page reload is back again ,with all the geniuses at Apple how come no fix ,their reputation is at stake ,don’t they care .
I have an I pad 1 , so fed up with a problem occurred etc so read the inputs ,the one that worked for me was
General———accessibility ————speech———turn off speak selection ———–turn of speak auto text ……..
It’s like having a new I pad for me ,it whizzes through almost everything ,
Hope it works for you ,,,,,,,,,good luck
SOLVE THIS ISSUE IN 2 SECS!!
*****——————————————————–*****
Go to Settings -> General -> Accessibility -> Speech -> Then Turn OFF Speak Selection and Speak Screen
AND THE PROBLEM COMPLETELY GONE!
go to settings -> General -> Accessibility -> Speech -> Then Turn OFF Speak Selection and Speak Screen
AND THE PROBLEM COMPLETELY GONE
This ‘fix’ does not work.
thank you david! if there are anyone here who have a jailbroken device it’s because of one of the tweaks that you have downloaded. other than that, i have no idea
IPad 2 , ever since update iso 8.3 and 9.0 this pad has become sluggish and crashes often when browsing large newspaper pages, so disappointing, I ain’t never going to buy Apple again, and we have five iPads in the family.. Wish we’d never updated the software as its ruined the reliability and smoothness..
I have had this problem last week on my iPhone 6+. I have to reset all settings to solve it. But when I’m putting my previous settings Safari start with the reloading problem again. At this moment I started to put back the settings to their original state and … safari start work immediately when I turn off all of the “speech settings”!! Go to Settings > General > Speech. Now I think that the whole problem is in this setting because of the big amount of data that speech languages require. Hope this help someone!
This is intact a very annoying problem. I found that this problem not only happens on iPad but also happens on my iMac. Resetting your network somehow reduced the problem. Go to Settings > Reset your Network Settings. That should take care of this.
Same here ! Just getting rid of 2 ipad 1s 64 3G that have become useless and are not supported by apple anymore. Now I am having this issue with the iPad 3. My iPad Air still works, but how long?
I have a feeling that apple is going down the tubes. The phone business has reached its peak.
I have been experiencing this problem in recent days.It is so frustrating and wasting my time.I have read the previous comments on this.Would it be too much to ask if Apple would have the courtesy to reply.When can we expect a resolution? Perhaps the Great and Mighty Apple do not know how to solve it.
I am having the same issue and am very disappointed in my iPad mini. I thought Apple products were supposed to be so superior….bull crap!
It’s like waiting for my dialup to load back in the 90’s….great progress Apple!! Nice work!!
I have had this problem too and it is so frustrating. Surely Apples reputation is worth solving this.
I can only agree with the last couple of comments. If Apple think that the bad performance of my iPad2 will drive me to buy a new iPad then they are TOTALLY mistaken. If a fix is not forthcoming soon then I will CERTAINLY junk my iPad and my wife’s mini and NEVER BUY ANOTHER ONE AGAIN. i shall also do my utmost to dissuade my friends from buying one. IT IS A DISGRACE!!!
My ipad2 is as much use as a paperweight since the IOS8 upgrade. I’ve since upgrad to 9 hoping Apple might have fixed the problem. But alas, no they haven’t. Browsing the web with Safari is a joke. Apple developers are to blame. I am a developer myself, so know about these things. It’s definitely a memory/resource problem. Safari can no longer handle browsing websites that IOS7 could handle fine. iT is not a fault of the websites. Safari is sooooo slow, often hangs, annoyingly refreshes the page halfway through loading, and too often states “a problem has occurred so this webpage was reloaded”…garbage!… As some have said, disabling JavaScript in the advance Safari settings, does help, but then that renders many pages unusable. Retuning to factory settings is not the answer, or stopping Safari and reloading. The issue is IOS/Safari memory management is poor. Come on Apple developers, own up to it.The Apple PR machine has silenced them.
I’m so tired of this problem. Only way is to quit buying the IPad. I’m dumping my IPad and going to buy another tablet. This is ridiculous – It’s getting WAY worse. If you quit buying their product maybe they’ll do something about it. My brother-in-law asked me about Ipad because my niece wants to buy one. I told him to tell my niece not to buy it and sent him screenshot of wording “your webpage is being reloaded………why would I tell someone to buy inferior product ……… That continually is reloading…….my daughter is frustrated with same problem.
I never had this issue NEVER, until I updated to 9.1. I KNOW that caused major problems on my ipad. I used to love Apple, now not so much.
Remove the guestmode tweak
Didn’t fix. Don’t know what else to do. Keeps refreshing with that message on my iPhone 6, and only on safari. Will start refreshing as soon as I input the address, and it’s like 1 refresh per 1-2 seconds. Unusable. Other browsers work fine.
Thank you.
Takes a long time to load or does not fully load at all. What can I do to fix it?