It’s just another day of internet surfing, googling, and browsing with Safari. Everything is grand– images are ok and resize, and rotation works the same as always. But as you scroll down or try to enter input on a form, Safari stops, looks, and crashes. Ultimately, a message pops up that “A Problem Occurred with this Webpage, so it was Reloaded.”
Now, Safari is currently and completely unusable as the page reloads every five seconds. Oh, the agony and the defeat of a safari browser session gone wrong!
This error message then prevents you from accessing the internet because Safari keeps refreshing and reloading the web page you wish to view. And websites take a very long time to load if they indeed load at all.
Follow These Quick Tips to Fix Safari and prevent the browser message “a problem occurred with this webpage so it was reloaded”
Check for an update to Safari via the App Store for iOS and iPadOS or for Mac, via System Preferences > Software Updates or Updates tab of the App Store. If available, update Safari–this appears to solve most issues
Reset your router
Clear Safari’s History and Website Data and make sure to Remove All Website Data
Block All Cookies in Safari
Switch WiFi networks or turn off WiFi and use Cellular Data (or vice-versa)
Try Airplane Mode and turn WiFi ON
Reset your network settings
Verify Time & Date are correct
Turn Off Safari’s JavaScript or if already off, turn JavaScript on
Turn off Background App Refresh
Try a different browser
For Macs, uninstall and then reinstall Java on your Mac
Reinstall Safari by reinstalling macOS in Recovery Mode (Command+R at startup)
You cannot reinstall Safari on an iPhone, iPad, or iPod Touch. Instead, update your iOS or iPadOS to get the latest Safari version (preferably use a computer to install the iOS/iPadOS update)
Symptom Observations for problem occurred with this webpage
It occurs across a range of sites
It seems to happen more often when adjusting page magnification with finger spread or when using Safari’s Reader mode (the four lines at the left of the Safari search box)
When reading a webpage, mid-way it refreshes and eventually shows the error message “a problem occurred with this webpage so it was reloaded”
Occurs frequently when pinch-zooming a photo on a page
This error appears when there are network issues, browser issues, or problems with the page itself
If you see this message when trying to load only certain websites or pages, it’s highly likely that there are issues with that particular site or page you are trying to visit.
And unfortunately, there’s not much you can do if there’s a problem with the website or page–other than letting the site owner know of the problem, so they fix it.
You should be rebooting your router every now and then for the best performance.
Sometimes the problem isn’t your device but something to do with the WiFi signal from your router.
So a good and usually easy step is to reset your WiFi router.
Resetting a router usually involves unplugging it, waiting, and plugging it back in. Some models also include a reset button. But check with your router’s manufacturer for their exact reset procedures.
General router reset instructions
Unplug the router
Wait 30 seconds
Plug in the router back in
Wait another 60+ seconds for the router to restart
Run a test with Safari on your device
If you experience Safari’s message aproblem occurred with this web page on an iPhone, iPad or iPod,
FOLLOW ALL STEPS IN ORDER, ONE AFTER THE OTHER
Close all open apps by double-pressing the Home button or swiping up on the Home Gesture Bar then swipe up on all open app previews
Switch to a different WiFi network or change to using mobile data only (turn WiFi off) or toggle Airplane Mode on and turn WiFi back on
Clear your browser’s history and website data by going to Settings > Safari > Clear History and Website Data
Dive Deeper in cleaning Safari’s cache by going to Settings > Safari > Advanced (scroll to the bottom) > Website Data > Remove All Website Data
Reset your network settings by going to Settings > General > Reset > Reset Network Settings
Restart your iOS or iPadOS device
For devices with no home button: press and hold the Side or Top button and either volume button until the slider appears
For devices with a home button: press and hold the Top (or Side) button until the slider appears
Drag the slider to turn your device completely off
After your device turns off, press and hold the Side button again until you see the Apple logo
Perform a Forced Restart
On an iPhone 6S or below plus all iPads with home buttons & iPod Touches 6th generation and below, press Home and Power at the same time until you see the Apple logo
For iPhone 7 or iPod touch 7th generation: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo
On an iPhone 8 and above or newer model iPad with Face ID: Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Finally, press and hold the Side button until you see the Apple logo
Additional Tips for Safari error message aproblem occurred with this web page
Block Cookies
Turn on Block All Cookies. Go to Settings> Safari > Block Cookies > Always Block
Check that your Date and Time is correct
This one is weird but often is the source of trouble for a variety of issues, including this error. Go to Settings > General > Date & Time and verify the information is correct.
If not, update it. If it is correct, try toggling OFF and then back ON Set Automatically. Wait 10-20 seconds between toggling OFF and then back ON.
Adjust Speech Settings
Go to Settings -> General -> Accessibility -> Speech
Then Turn OFF Speak Selection AND Speak Screen. This workaround works for many users
Turn JavaScript Off or On
Go to Settings > Safari
Scroll Down to Advanced
Toggle JavaScript OFF
If JavaScript is already off, toggle it ON
Adjust Safari Defaults
Go to Settings > Safari
Clear History and Website Data if not done already
Toggle OFF and disable ‘Search Engine Suggestions’ AND ‘Safari Suggestions’
Adjust Background App Refresh
Turn OFF Background App Refresh by going to Settings > General > Background App Refresh
This adjustment also conserves your battery life
Clear Your iPhone’s RAM or Free Up Some Storage Space
iFolks frequently see this message when they have a lack of storage space available on their iDevice. Or when certain apps like Safari use a significant portion of their device’s RAM (Random Access Memory.)
And when Safari is running low on RAM, errors, and page reloads are more likely to happen. This problem is especially true for older model iPads/iPhones/iPod Touches, which have a lot less RAM as newer models.
So your best bet is to free up some RAM on that device by restarting and if necessary, closing apps you don’t need open.
How To Clear RAM on iPhone and iPad
The easiest way to clear your device’s RAM is to restart it. That’s it.
For folks using iOS 11 and above, we love using the Shut Down feature in Settings. Go to Settings > General >Shut Down.
Wait a few seconds and then power back up–your RAM should be cleared out!
But if restarting isn’t your thing, there are a couple of other methods.
Devices With A Home Button
Hold down the Power button
Wait for Slide to Power to appear, then let go of the Power button
Hold down your Home button until your screen flashes
Release the Home Button
All open apps reload, including Safari
Devices With No Home Button
Turn on Assistive Touch by going to Settings > General > Accessibility > Assistive Touch
Go to Settings > General > and tap Shut Down (it’s all the way at the bottom of the list)
Once you see function slide to power off at the top, tap the Assistive Touch on-screen button then press and hold the virtual Home button until your iPhone’s screen flashes
Release the virtual Home Button
All open apps reload, including Safari
Go back to Settings > General > Accessibility > and turn off Assistive Touch
Check to see if Safari (or any other apps you want to use) perform better. If not, close your apps following the instructions below and then test Safari again.
How To Close Apps on iOS
On an iPhone X or later (or an iPad with iOS 12+ and iPadOS) from the Home screen, swipe up from the bottom of the screen and pause slightly in the middle of the screen
On most iPads, iPod Touch, iPhone 8 or earlier, double-click the Home button to show your most recently used apps
Swipe right or left to find the app that you want to close
Swipe up towards the top of your screen on the app’s preview to close the app
Close All Apps you don’t currently need open and then try Safari again
If your device’s storage is low, consider clearing out apps or app data you no longer need or use
Things like apps that you don’t look at anymore, Messages that clutter your iMessage box, even music, photos, or videos.
Many readers report that after deleting a bunch of old stuff and data off their iPads or iPhone, they no longer encounter this error anymore “a problem occurred with this webpage, so it was reloaded.”
So give this tip a spin, free up some space or RAM, and take Safari for a test drive on your new streamlined iDevice.
Think of the message ” a problem occurred with this webpage, so it was reloaded ” as a sign and an opportunity to look at other browsers.
Apps like Chrome, Firefox, Mercury, Opera, and others offer great competition to Safari, often without the headaches such as this current error.
So give another browser a chance, you just might discover that you like another browser better than Safari.
Happening on Your Mac?
Go to the Safari > Preferences > Privacy > Remove All Website Data
Remove Safari’s Cache
Close Safari
On the Finder Top Menu, navigate to Go > Go to Folder
Type: ~/Library/Caches/com.apple.Safari/Cache.db and press return
Move that file to your Mac’s trash or to your desktop
Launch Safari
Uninstall and Reinstall Java
Uninstall Java
Open Terminal (Applications > Utilities)
For macOS, in the Terminal window Copy and Paste these commands sudo rm -rf /Library/Internet Plug-Ins/JavaAppletPlugin.plugin sudo rm -rf /Library/PreferencePanes/JavaControlPanel.prefPane sudo rm -rf ~/Library/Application Support/Oracle sudo rm -rf ~/Library/Java
For Mac OS X, in the Terminal window Copy and Paste these commands sudo rm -fr /Library/Internet\ Plug-Ins/JavaAppletPlugin.plugin sudo rm -fr /Library/PreferencePanes/JavaControlPanel.prefPane sudo rm -fr ~/Library/Application\ Support/Java
Reinstall macOS via Recovery Mode to reinstall Safari
If you have chronic problems with Safari on your Mac, reinstalling Safari often fixes these issues. Unfortunately, Apple does not allow Mac users access to download Safari only as a stand-alone app. Instead, you must reinstall macOS as a whole.
Make sure you backup your system before proceeding with Recovery Mode and reinstalling macOS.
Although reinstalling macOS does not remove your data, anytime you mess around with installing an operating system you are at risk.
So play it safe and smart and backup first!
The best way to reinstall macOS (and Safari) is by using Recovery Mode
Restart your Mac and immediately press and hold Command and R keys together
Release the keys when you see an Apple logo, spinning globe, or a start-up screen
If asked, enter your firmware password or an administrator’s password
From macOS Recovery screen, select Reinstall macOS and follow the on-screen steps
Reader Tips
I created a new Mac user admin account to test out Safari. When I logged into this new user, Safari no longer had ANY issues. So it’s obviously something in my user account that’s causing problems
Resetting my WiFi router AND modem seemed to do the trick for me. I had to do this a few times–but on the 3rd attempt, it worked
Reinstalling Safari is what worked for me after tons of problems. You must reinstall macOS to reinstall Safari. The good news is that reinstalling macOS doesn’t remove ANY data from your computer. But it’s best to back up your Mac before you reinstall anything
For problems with Safari on Macs, restart in Recovery Mode (Command+R) and reinstall macOS–make sure you backup your Mac BEFORE you boot into recovery mode. Reinstalling macOS (Catalina) seems to repair Safari for me–no more issues with websites!
Try to boot your Mac in Safe Mode by holding the Shift key down at startup. Safe mode clears your Mac’s caches and tries to repair disks if needed
For me, while I wait for Apple to fix these issues, my temporary fix is to disable JavaScript via Settings > Safari
When all else fails, minimize Safari and in the toolbar, click on Safari with both of your fingers on the touchpad and go to Options > Remove from Dock
Lisa used an image blocker she found in the app store. When running Safari with the image blocker enabled, her webpages loaded fine with no issues. So next time this happens to you, try an image blocker and see if that works for you as it did for Lisa
This sounds weird, but I had enabled Bold Text for easier reading (Settings > General > Accessibility > Bold Text.) When I turned this off, Safari worked fine!
If it’s happening on your Mac consider reinstalling JAVA. First, uninstall it and then reinstall JAVA again. If Java is your issue, this reinstallation fixes the webpage error. Thanks, Rich for this emailed tip!
It does have something to do with RAM. I deleted a lot of stuff off my iPad Pro and am not getting the error “a problem occurred with this web page so it was reloaded”. So clear out some space if you’re getting the error message on Safari and see if the problem is a lack of RAM
When your iPhone or iPad is unlocked, hold down the power or side button until the ‘slide to power off’ slider appears and then hold down the home button for five seconds to clear your device’s RAM
For devices with no home button, add an on-screen Home Button via the accessibility feature Assistive Touch
Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the editorial direction of AppleToolBox. He is based out of Los Angeles, CA.
Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.
In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.
The fix is use another browser. Neither WebKit or iOS is broken. iOS Safari is the new iTunes. Fortunately there are plenty of alternatives. I use iCab. No problems.
Chrome and Safari crash randomly and frequently on my iPad. The hardware and software are up to date. No fix worked. I tried Brave browser and so far all good. It is fast fast.,
on my computer, if this happens, i search up this article on my phone, tried switching my networks, and then when all else fails, minimize safari and in the toolbar, click on safari with both of your fingers on the touchpad and go to options>remove from dock. after doing that reopen safari on the computer and it should work like normal.
Yeah, RAM is not viewable by going to storage, and deleting apps doesn’t free it. I think you are confusing RAM – Random Access Memory – with storage, which holds data and apps.
So, no one really knows why this happens, so they just list the typical steps to try (emphasis on “try”) to fix it. Does anyone really know how a Mac works anymore that they can give us definitive directions on how to fix these things permanently.
Sorry for the rant, but computers have now become a conglomeration of functions, not unlike what we see when we open the hood of the newest automobiles and say, “I just want to add some radiator fluid!” I can’t even do the most basic of things anymore without needing a boatload of memory and faster hard drives. Apple doesn’t support my mid-2010 MBP anymore, even though it suits my needs just fine. Ridiculous!
Since Steve’s passing, Apple has become a below-average company in the high tech sector in terms of cumtomer’s satisfactions, technological prowess, and ethical conduct of business. They grow on the strong command on the customers’ appeal for their high tech products which normally have short-falls. Their quest for fast earnings has produced misguided principle of their technological developments. And these can be seen from the reflection in their products and services. When they become too large of a company and no longer care to listen to the consumers ‘ input. At that time, Apple will become a dysfunctional organization and eventually breaks up in a natural way. How many companies in the past had the same demise? If you are not happy using their products. Then just stay away from Apple’s products. Do not need to spend a dime on them.
This ‘A problem occurred with this webpage and so it was reloaded’, has just now happened 4 times whilst trying to read the fix here on this webpage. Absolutely useless. I think I’ll just go back to the comfort and reliability of pen, paper and the local library.
I am so tired of seeing “A problem occurred with this webpage so it was reloaded”. It’s frustrating and I feel like taking a sledge hammer to my IPad.
It just keeps getting worse. Can’t somebody out there have a solution. Apparently Apple doesn’t. This sucks.
iPad 2, iOS 9.3.5. I did several of the suggested steps: Safari/Clear history and site data; reset network settings; block all cookies; turn off speech; disable Safari suggestions. I left Java Script on.
I have now been surfing in Safari for 15 minutes, various sites including Google.news. No “problem loading page, will reload’ errors whereas earlier I had MANY in a 15 minute surf.
Iam fed up with the bl..dy Internet and web pages that freeze or won’t load.The amount of advertising is beyond belief.Who needs it !!!!Nobody reads it anyway.Given up this morning on Safari,off out to talk to a donkey in the next field.
Apple what are we all paying for????As I thought nothing.
From a fed up pensioner.
10 Apple devices in family and dumping them all. First the ‘coincidental’ battery/slowdown issue on iPhones right during Xmas buying season and now this. They must think we are really stupid. Obviously many defenders are. My son’s old Samsung outperforms all this apple junk.
iPhone 7
Go to settings.
Scroll down to Safari and select
Scroll down to Advanced and select
Scroll down to JavaScript and toggle off.
This works completely BUT certain websites that use graphics and use JavaScript to display those graphics will not load completely. For those sites you can toggle JavaScript back on and reload the site and everything is copacetic.
If there is a way to avoid this back and forth permanently I’d like to hear about it.
Apple ipad sucks;it freezes, locks up, has to reload pages, does not delete iBooks when you want them deleted. Turns off on you. Never buying one again! Volume lowers when their is an update, my organized iBooks have scrambled up 7-8 times due to deleted iBooks gone wrong. What in the world are you doing to your customers! You also need speaker device like ours phones to type out searches. Words can not say how I really feel about your crummy device!
Sorry, you’re having issues with web pages. Please turn javascript back on since your game won’t load. Try instead Settings> Safari > Block Cookies > Always Block. See if that helps.
The problem is an Apple software backdoor for ads and automatic refreshing of page contents. So you really need to block all cookies to stop this problem with page reloading. But you won t be able to read comments on some pages.
I bought 2 mini ipads one year apart. The first came with ios 7; it doesnt have this problem.
The latter came with ios 8. Right away the problem was there and never went away with any updates.
What works for me is to go to settings> safari > block cookies > always block. I advise you NOT disable javascript, pages won’t load properly.
I just encountered this issue recently. I have an iPhone 6 Plus running iOS 10.3. I had a web page that kept reloading and/or crashing no matter what browser I was using. I noticed that just after the last image loaded it would crash. So, I found an image blocker in the app store and installed that. Ran Safari with the image blocker on and the page loaded fine with no issues. Still not sure what the underlying issue is here, though. Could be javascript, css, webkit….who knows. Of note, a friend with an iPhone 5S running iOS 8 could load the page with no problems.
In my eyes the stability of their products reflects the quality of their service departments, I have two Android tablets that are more stable and a fraction of the price of my iPads. I had three, two were rendered completely bricked by Apple updates and the only one left is my Mini, which is garbage. I will NEVER purchase another Apple product, EVER.
I purchased a MacBook Air last year and earlier this year I kept getting the message “A problem occurred with this webpage so it was reloaded.” I took my computer to the Apple store and was told maybe I had malware. I did have malware so I had my computer cleaned. Unfortunately, my email messages still close and I get the message. Like others, the frequency is increasing. I am so happy I went to google and type in “A problem occurred with this webpage …” and found all your messages.
The core of the problem is JavaScript. Why Apple refuses to get with them on a solution is beyond its users. Perhaps it costs, competition, etc, who knows. It’s very annoying to Apple mobile users everywhere. With as much money as they take in they can’t get with Java to work out a solution. Idiots!
Two weeks ago, I got last year’s RCA Voyager tablet at a Walmart close-out price of $$25. It is proving to be much more dependable at surfing than this iPad.
It’s slower and battery life stinks but I never see the @$&#€ reload error.
The nerve of Apple to imply that this is caused by some “bad sites” when my Windows PC sails cleanly through all of them.
Clearly, Apple knows that it has a problem but has silenced their employees from acknowledging it.
Very nice information you have shared. I appreciate your work and looking forward to reading more such informative articles from your site. Keep updating.
I too am having this problem, in fact it has gotten much worse in the last few weeks. I am unable to read a news article without for or five resets so just quit. I had no idea it was so prevalent .
I bought a cheap Samsung tablet because of it. I was going to get a newer iPad but tired of poor performance. $200 Samsung tablet works so much better.
I have almost thrown this iPad so many times for this reloading issue! It actually loaded on my first attempt to post on apple support ha! I agree it is not worth using. Apple Store almost got me to buy the latest iPad to supposedly solve this issue——but so glad I didn’t as same issue there as well!!!! I’m shorting Apple stock as the volume of this issue on Internet is MASSIVE!! Very loyal people are amazed this issue goes on soooo long with no attempt at resolution. Company will feel the pain.
I’ve also tried all the suggetstions I could find without any success. Problems stil happen regularly. Apple get off your butt and fix this! It’s been going on far too long.
Seriously, if this is happening to so many of us, why doesn’t apple come up with a solution and give it to us as we have paid dearly for their precious name in our product.
How about a solution, APPLE???
Tried all the suggested fixes. Very disappointed with Apple. Web pages continue to reload before I can read two sentences. Ready to throw my iPad in the trash. Will never buy an Apple product again.
I KNEW it was the update! Dang it, both my old and new iPads worked just FINE till I allowed that #?%! update. I’ve been looking for a way to un-install it, but that doesn’t seem possible. Will have to uninstall Apple from my life.
Turning off JavaScript and speech doesn’t solve the problem so I’m going to continue searching the web for relief of “refreshing syndrome” on my IPad 2.
I did buy a Samsung tablet to use, ordinarily I would have purchased an other IPad but apparently Apple must want us to buy from their competitors. Maybe Apple has gotten too big for their britches and don’t need the people that made them what they are.
iPhone 6+, experiencing the same problem and none of the recommendations worked. Massively reduced memory size of webpage. Happens nearly every time a user input field is required. E.g., a list of products is shown, click on a quantity select widget, iOS brings up the scroll-wheel of select options, and in resizing the display to overlay the selection, forces the webpage reload. This happens with text field entry and selection drop down. It does seem to happen mostly with the larger webpages.
Its almost as if the iDevice is designed to load ALL advertising before it will allow you to touch it. Do so and you will get the “problem…reload” treatment. This NEVER happens to me on my ancient Windows desktop clunker. Hmmm.
I tried all solutios that you mentioned above. But still I am facing this issue.And I am facing this issue on all aplle device with safari ad chrome browser and my website is getting load properly on all desktop browser.
I’ve read through all these comments, hoping to find a fix I can use. It’s a relief to discover that I’m not the only Ipad user who has to decided to give up on Ipad.
My first Apple, iPhone 6s, and my last…turn off Java and it works (stops reloading) but by doing that there is no interaction with the site (can’t read comments and/or redone to comments) …just wanna read and comment, Apple says, “No, they’ll be none of that!”
Dollar votes count…my next goes to some one other than Apple….c
Just adding to all the previous annoyed Apple users’ comments. Bought an IPad a few years ago so I could FaceTime with my sisters, who are Apple people all the way. Also just want to read articles on Facebook, or various news websites. It has become extremely frustrating to try to read anything, or view a video. Reloading constantly and as of late, losing Facebook completely, with screen going black. Tried various suggestions without success. Apple better get their s**t together fast. I might be in the market for a better product and my sisters will have to learn to live with Skype!
APPLE is about to lose all of our business if having an entire family running and having major issues with I-Junk. I pads simply crash constantly or do not load at all. In mail refresehes can take 20 minutes. Apple support stinks why? THere is none. With 9.3.3 there is ZERO improvement with these issues. Rendering I-junk useless. DIsable Javascript? What? Fine if you no longer want to access most websites. THe reloading/crashing issue for over ONE YEAR now is worse not better. STeve Jobs would never have allowed this. ONly company worse than Apple is Frontier communications!
There are two ways to turn off reloading pages .
1- Pressing and holding power off button on the left side of iPad for seconds .
2- Go to setting ,look for safari ,then advanced ,You will see JavaScript ,turn it off .
I have tried all the “fixes” recommended and they have a very short term if any impact. My iPad Mini has become unusable for web browsing which is the main reason I purchased it.
We have two iPhones an iPad, an iPad Mini, a Macbook and an iMac however I will not purchase another Apple product until I can be certain that these issues have been resolved.
From reading all these issues, and trying all of your recommended remedies, I think it is time to buying something other than an Apple iPad. Since obviously Apple isn’t worried about their reputation, due to not remedying the problem as of yet! Was good while it lasted, just have poor customer satisfaction/support.
Same prob here, getting sickly tired of this. Never happened before, just in the last year it’s been terrible, does apple have their apple up their ass? They can take my iPad and put it there as well. I too was going to buy two new ones for myself and my wife. Guess what Apple it’s not happening. Steve jobs must be rolling over in his grave.
This issue has been going on for some time now and none of the supposed fixes actually fix the problem. The problem is solely Apple’s fault and I’m not only disgusted by their blatant disregard of their customers’ woes, but I’m also surprised that they would let this happen, on a technical level. They need to allow Flash and stop trying to go against the grain. Do your own thing, but don’t blacklist Flash and create browsers that cannot browse properly. I thought Apple was the best. Their hardware and ideas are great, but their corporate tactics and their blatant allowance of serious bugs means that I won’t be buying Apple again.
The problem has become steadily worse as more websites include more Flash video and graphics. Apple iDevices do not natively run Flash and Adobe has given up on a mobile version of Flash (too buggy, too vulnerable to hackers, too much battery drain). Sites such as YouTube are dual-encoded, in Flash for desktops and HTML5 for iDevices, so they usually are OK. But if an advertiser has encoded a video or graphic in Flash only, an iDevice will often choke on it and “A problem occurred with this webpage…”
It is going to get worse, not batter and Apple is philosophically opposed to Flash. The only solution will be to go to an Android or other-operating-system mobile device. I’ve gone to an Android phone. Tablet is next.
I also tried all the suggested fixes above and it did not solve the problem with constantly reloading pages. I can only agree that it quite annoying. Thus inspire of having upgraded to the last OS (9.3.1) cleared all open webpages, cleared cookies and history, restarted the devices (it happens both on my Ipad and my IPhone), pages are still reloading, especially commercial-heavy ones such as CNN. The suggested fix above with turning speak selection of – turn of speak auto text, do not help att al either.
This is really annoying !
somewhat amazing that the moderator corrects my posting because I recommended that for the time being one quits using IPad for browsing the net, especially reading newspapers. With this culture Apple is not going to fix its problems.
If this is also removed, I shall publish elsewhere, and bigtime.
Lots of users have this problem, Google tells.
Switching to Chrome or Opera on Ipad don’t really help, they obviously use same APIs. They close fully though, dont know if that is more annoying or not.
So the real answer is that Apple is losing it. They should fix the problem, which is years old, but has become worse as I found that the problem occurs with complicated websites like modern newspapers.
And at the same time make it possible to close all open tabs.
I solve my problem with my ipad2 page reload error after installing ios9 by minimizing the number of apps that are open and the number of web page tabs. The older iPads have less main memory thus apps may crash or web page load errors may occur do this memory limitation. I was ready to discard my iPad due to these errors until I begin to close unused apps and minimizes the number of web page tabs opened in the browser to prevent using too much of the iPad main memory. My iPad2 is much slowe after installing io9.
Whoops ,turning off the sound settings worked for a day ,,,,,,page reload is back again ,with all the geniuses at Apple how come no fix ,their reputation is at stake ,don’t they care .
I have an I pad 1 , so fed up with a problem occurred etc so read the inputs ,the one that worked for me was
General———accessibility ————speech———turn off speak selection ———–turn of speak auto text ……..
It’s like having a new I pad for me ,it whizzes through almost everything ,
Hope it works for you ,,,,,,,,,good luck
SOLVE THIS ISSUE IN 2 SECS!!
*****——————————————————–*****
Go to Settings -> General -> Accessibility -> Speech -> Then Turn OFF Speak Selection and Speak Screen
thank you david! if there are anyone here who have a jailbroken device it’s because of one of the tweaks that you have downloaded. other than that, i have no idea
IPad 2 , ever since update iso 8.3 and 9.0 this pad has become sluggish and crashes often when browsing large newspaper pages, so disappointing, I ain’t never going to buy Apple again, and we have five iPads in the family.. Wish we’d never updated the software as its ruined the reliability and smoothness..
I have had this problem last week on my iPhone 6+. I have to reset all settings to solve it. But when I’m putting my previous settings Safari start with the reloading problem again. At this moment I started to put back the settings to their original state and … safari start work immediately when I turn off all of the “speech settings”!! Go to Settings > General > Speech. Now I think that the whole problem is in this setting because of the big amount of data that speech languages require. Hope this help someone!
This is intact a very annoying problem. I found that this problem not only happens on iPad but also happens on my iMac. Resetting your network somehow reduced the problem. Go to Settings > Reset your Network Settings. That should take care of this.
Same here ! Just getting rid of 2 ipad 1s 64 3G that have become useless and are not supported by apple anymore. Now I am having this issue with the iPad 3. My iPad Air still works, but how long?
I have a feeling that apple is going down the tubes. The phone business has reached its peak.
I have been experiencing this problem in recent days.It is so frustrating and wasting my time.I have read the previous comments on this.Would it be too much to ask if Apple would have the courtesy to reply.When can we expect a resolution? Perhaps the Great and Mighty Apple do not know how to solve it.
I am having the same issue and am very disappointed in my iPad mini. I thought Apple products were supposed to be so superior….bull crap!
It’s like waiting for my dialup to load back in the 90’s….great progress Apple!! Nice work!!
I can only agree with the last couple of comments. If Apple think that the bad performance of my iPad2 will drive me to buy a new iPad then they are TOTALLY mistaken. If a fix is not forthcoming soon then I will CERTAINLY junk my iPad and my wife’s mini and NEVER BUY ANOTHER ONE AGAIN. i shall also do my utmost to dissuade my friends from buying one. IT IS A DISGRACE!!!
My ipad2 is as much use as a paperweight since the IOS8 upgrade. I’ve since upgrad to 9 hoping Apple might have fixed the problem. But alas, no they haven’t. Browsing the web with Safari is a joke. Apple developers are to blame. I am a developer myself, so know about these things. It’s definitely a memory/resource problem. Safari can no longer handle browsing websites that IOS7 could handle fine. iT is not a fault of the websites. Safari is sooooo slow, often hangs, annoyingly refreshes the page halfway through loading, and too often states “a problem has occurred so this webpage was reloaded”…garbage!… As some have said, disabling JavaScript in the advance Safari settings, does help, but then that renders many pages unusable. Retuning to factory settings is not the answer, or stopping Safari and reloading. The issue is IOS/Safari memory management is poor. Come on Apple developers, own up to it.The Apple PR machine has silenced them.
I’m so tired of this problem. Only way is to quit buying the IPad. I’m dumping my IPad and going to buy another tablet. This is ridiculous – It’s getting WAY worse. If you quit buying their product maybe they’ll do something about it. My brother-in-law asked me about Ipad because my niece wants to buy one. I told him to tell my niece not to buy it and sent him screenshot of wording “your webpage is being reloaded………why would I tell someone to buy inferior product ……… That continually is reloading…….my daughter is frustrated with same problem.
Didn’t fix. Don’t know what else to do. Keeps refreshing with that message on my iPhone 6, and only on safari. Will start refreshing as soon as I input the address, and it’s like 1 refresh per 1-2 seconds. Unusable. Other browsers work fine.
If you see this message when trying to load only certain websites or pages, it’s highly likely that there are issues with that particular site or page you are trying to visit.
The fix is use another browser. Neither WebKit or iOS is broken. iOS Safari is the new iTunes. Fortunately there are plenty of alternatives. I use iCab. No problems.
Chrome and Safari crash randomly and frequently on my iPad. The hardware and software are up to date. No fix worked. I tried Brave browser and so far all good. It is fast fast.,
on my computer, if this happens, i search up this article on my phone, tried switching my networks, and then when all else fails, minimize safari and in the toolbar, click on safari with both of your fingers on the touchpad and go to options>remove from dock. after doing that reopen safari on the computer and it should work like normal.
Yeah, RAM is not viewable by going to storage, and deleting apps doesn’t free it. I think you are confusing RAM – Random Access Memory – with storage, which holds data and apps.
So, no one really knows why this happens, so they just list the typical steps to try (emphasis on “try”) to fix it. Does anyone really know how a Mac works anymore that they can give us definitive directions on how to fix these things permanently.
Sorry for the rant, but computers have now become a conglomeration of functions, not unlike what we see when we open the hood of the newest automobiles and say, “I just want to add some radiator fluid!” I can’t even do the most basic of things anymore without needing a boatload of memory and faster hard drives. Apple doesn’t support my mid-2010 MBP anymore, even though it suits my needs just fine. Ridiculous!
Disabling Java did it for me.
Since Steve’s passing, Apple has become a below-average company in the high tech sector in terms of cumtomer’s satisfactions, technological prowess, and ethical conduct of business. They grow on the strong command on the customers’ appeal for their high tech products which normally have short-falls. Their quest for fast earnings has produced misguided principle of their technological developments. And these can be seen from the reflection in their products and services. When they become too large of a company and no longer care to listen to the consumers ‘ input. At that time, Apple will become a dysfunctional organization and eventually breaks up in a natural way. How many companies in the past had the same demise? If you are not happy using their products. Then just stay away from Apple’s products. Do not need to spend a dime on them.
This ‘A problem occurred with this webpage and so it was reloaded’, has just now happened 4 times whilst trying to read the fix here on this webpage. Absolutely useless. I think I’ll just go back to the comfort and reliability of pen, paper and the local library.
I am so tired of seeing “A problem occurred with this webpage so it was reloaded”. It’s frustrating and I feel like taking a sledge hammer to my IPad.
It just keeps getting worse. Can’t somebody out there have a solution. Apparently Apple doesn’t. This sucks.
I don’t know how many times I sought help for this. Nothing ever helped. What a fail for Apple.
iPad 2, iOS 9.3.5. I did several of the suggested steps: Safari/Clear history and site data; reset network settings; block all cookies; turn off speech; disable Safari suggestions. I left Java Script on.
I have now been surfing in Safari for 15 minutes, various sites including Google.news. No “problem loading page, will reload’ errors whereas earlier I had MANY in a 15 minute surf.
Knocking on wood.
Stan, Thanks for the update. We are keeping our fingers crossed as well!
Iam fed up with the bl..dy Internet and web pages that freeze or won’t load.The amount of advertising is beyond belief.Who needs it !!!!Nobody reads it anyway.Given up this morning on Safari,off out to talk to a donkey in the next field.
Apple what are we all paying for????As I thought nothing.
From a fed up pensioner.
10 Apple devices in family and dumping them all. First the ‘coincidental’ battery/slowdown issue on iPhones right during Xmas buying season and now this. They must think we are really stupid. Obviously many defenders are. My son’s old Samsung outperforms all this apple junk.
Same problem with my mini.
APPLE is just TERRIBLE these days!
I am grateful for such informative
iPhone 7
Go to settings.
Scroll down to Safari and select
Scroll down to Advanced and select
Scroll down to JavaScript and toggle off.
This works completely BUT certain websites that use graphics and use JavaScript to display those graphics will not load completely. For those sites you can toggle JavaScript back on and reload the site and everything is copacetic.
If there is a way to avoid this back and forth permanently I’d like to hear about it.
this was just GREAT!!! seems working…
Apple ipad sucks;it freezes, locks up, has to reload pages, does not delete iBooks when you want them deleted. Turns off on you. Never buying one again! Volume lowers when their is an update, my organized iBooks have scrambled up 7-8 times due to deleted iBooks gone wrong. What in the world are you doing to your customers! You also need speaker device like ours phones to type out searches. Words can not say how I really feel about your crummy device!
When I turned off java my game would not load now what
Hi Amy,
Sorry, you’re having issues with web pages. Please turn javascript back on since your game won’t load. Try instead Settings> Safari > Block Cookies > Always Block. See if that helps.
SK
The problem is an Apple software backdoor for ads and automatic refreshing of page contents. So you really need to block all cookies to stop this problem with page reloading. But you won t be able to read comments on some pages.
I bought 2 mini ipads one year apart. The first came with ios 7; it doesnt have this problem.
The latter came with ios 8. Right away the problem was there and never went away with any updates.
What works for me is to go to settings> safari > block cookies > always block. I advise you NOT disable javascript, pages won’t load properly.
I just encountered this issue recently. I have an iPhone 6 Plus running iOS 10.3. I had a web page that kept reloading and/or crashing no matter what browser I was using. I noticed that just after the last image loaded it would crash. So, I found an image blocker in the app store and installed that. Ran Safari with the image blocker on and the page loaded fine with no issues. Still not sure what the underlying issue is here, though. Could be javascript, css, webkit….who knows. Of note, a friend with an iPhone 5S running iOS 8 could load the page with no problems.
In my eyes the stability of their products reflects the quality of their service departments, I have two Android tablets that are more stable and a fraction of the price of my iPads. I had three, two were rendered completely bricked by Apple updates and the only one left is my Mini, which is garbage. I will NEVER purchase another Apple product, EVER.
I purchased a MacBook Air last year and earlier this year I kept getting the message “A problem occurred with this webpage so it was reloaded.” I took my computer to the Apple store and was told maybe I had malware. I did have malware so I had my computer cleaned. Unfortunately, my email messages still close and I get the message. Like others, the frequency is increasing. I am so happy I went to google and type in “A problem occurred with this webpage …” and found all your messages.
The core of the problem is JavaScript. Why Apple refuses to get with them on a solution is beyond its users. Perhaps it costs, competition, etc, who knows. It’s very annoying to Apple mobile users everywhere. With as much money as they take in they can’t get with Java to work out a solution. Idiots!
This happens to me but with my MacBook Pro running El Capitan.
Turning off Javascript is not a sensible option. Too many websites use it, so turning it off would ruin those sites’ presentation.
Two weeks ago, I got last year’s RCA Voyager tablet at a Walmart close-out price of $$25. It is proving to be much more dependable at surfing than this iPad.
It’s slower and battery life stinks but I never see the @$&#€ reload error.
The nerve of Apple to imply that this is caused by some “bad sites” when my Windows PC sails cleanly through all of them.
Clearly, Apple knows that it has a problem but has silenced their employees from acknowledging it.
Very nice information you have shared. I appreciate your work and looking forward to reading more such informative articles from your site. Keep updating.
I too am having this problem, in fact it has gotten much worse in the last few weeks. I am unable to read a news article without for or five resets so just quit. I had no idea it was so prevalent .
I bought a cheap Samsung tablet because of it. I was going to get a newer iPad but tired of poor performance. $200 Samsung tablet works so much better.
I have almost thrown this iPad so many times for this reloading issue! It actually loaded on my first attempt to post on apple support ha! I agree it is not worth using. Apple Store almost got me to buy the latest iPad to supposedly solve this issue——but so glad I didn’t as same issue there as well!!!! I’m shorting Apple stock as the volume of this issue on Internet is MASSIVE!! Very loyal people are amazed this issue goes on soooo long with no attempt at resolution. Company will feel the pain.
I’ve also tried all the suggetstions I could find without any success. Problems stil happen regularly. Apple get off your butt and fix this! It’s been going on far too long.
Seriously, if this is happening to so many of us, why doesn’t apple come up with a solution and give it to us as we have paid dearly for their precious name in our product.
How about a solution, APPLE???
Tried all the suggested fixes. Very disappointed with Apple. Web pages continue to reload before I can read two sentences. Ready to throw my iPad in the trash. Will never buy an Apple product again.
My iPad is only 12 months old. I saved a lot of money got it. Now it’s worthless. Shall,t be buying another
I KNEW it was the update! Dang it, both my old and new iPads worked just FINE till I allowed that #?%! update. I’ve been looking for a way to un-install it, but that doesn’t seem possible. Will have to uninstall Apple from my life.
So pissed.
Turning off JavaScript and speech doesn’t solve the problem so I’m going to continue searching the web for relief of “refreshing syndrome” on my IPad 2.
I did buy a Samsung tablet to use, ordinarily I would have purchased an other IPad but apparently Apple must want us to buy from their competitors. Maybe Apple has gotten too big for their britches and don’t need the people that made them what they are.
iPhone 6+, experiencing the same problem and none of the recommendations worked. Massively reduced memory size of webpage. Happens nearly every time a user input field is required. E.g., a list of products is shown, click on a quantity select widget, iOS brings up the scroll-wheel of select options, and in resizing the display to overlay the selection, forces the webpage reload. This happens with text field entry and selection drop down. It does seem to happen mostly with the larger webpages.
Its almost as if the iDevice is designed to load ALL advertising before it will allow you to touch it. Do so and you will get the “problem…reload” treatment. This NEVER happens to me on my ancient Windows desktop clunker. Hmmm.
I tried all solutios that you mentioned above. But still I am facing this issue.And I am facing this issue on all aplle device with safari ad chrome browser and my website is getting load properly on all desktop browser.
Having the same problem. None of the fixes seem to work. iPad almost becoming unusable
I’ve read through all these comments, hoping to find a fix I can use. It’s a relief to discover that I’m not the only Ipad user who has to decided to give up on Ipad.
My first Apple, iPhone 6s, and my last…turn off Java and it works (stops reloading) but by doing that there is no interaction with the site (can’t read comments and/or redone to comments) …just wanna read and comment, Apple says, “No, they’ll be none of that!”
Dollar votes count…my next goes to some one other than Apple….c
Just adding to all the previous annoyed Apple users’ comments. Bought an IPad a few years ago so I could FaceTime with my sisters, who are Apple people all the way. Also just want to read articles on Facebook, or various news websites. It has become extremely frustrating to try to read anything, or view a video. Reloading constantly and as of late, losing Facebook completely, with screen going black. Tried various suggestions without success. Apple better get their s**t together fast. I might be in the market for a better product and my sisters will have to learn to live with Skype!
APPLE is about to lose all of our business if having an entire family running and having major issues with I-Junk. I pads simply crash constantly or do not load at all. In mail refresehes can take 20 minutes. Apple support stinks why? THere is none. With 9.3.3 there is ZERO improvement with these issues. Rendering I-junk useless. DIsable Javascript? What? Fine if you no longer want to access most websites. THe reloading/crashing issue for over ONE YEAR now is worse not better. STeve Jobs would never have allowed this. ONly company worse than Apple is Frontier communications!
There are two ways to turn off reloading pages .
1- Pressing and holding power off button on the left side of iPad for seconds .
2- Go to setting ,look for safari ,then advanced ,You will see JavaScript ,turn it off .
Could you be more specific about how to get to “advance” in Safari on my iPad?
Go to Safari ,advance ,turn off JavaScript .Problem will be gone .
I have tried all the “fixes” recommended and they have a very short term if any impact. My iPad Mini has become unusable for web browsing which is the main reason I purchased it.
We have two iPhones an iPad, an iPad Mini, a Macbook and an iMac however I will not purchase another Apple product until I can be certain that these issues have been resolved.
From reading all these issues, and trying all of your recommended remedies, I think it is time to buying something other than an Apple iPad. Since obviously Apple isn’t worried about their reputation, due to not remedying the problem as of yet! Was good while it lasted, just have poor customer satisfaction/support.
I am having this annoying problem on my iMac, so apparently it is not only iOS.
Apple have done it deliberately, make it unusable so you buy a new Ipad, dirty trick
The turning off speech fix doesn’t work. I’ve had speech and audio off constantly but have same problem. Getting worse too.
Same prob here, getting sickly tired of this. Never happened before, just in the last year it’s been terrible, does apple have their apple up their ass? They can take my iPad and put it there as well. I too was going to buy two new ones for myself and my wife. Guess what Apple it’s not happening. Steve jobs must be rolling over in his grave.
This issue has been going on for some time now and none of the supposed fixes actually fix the problem. The problem is solely Apple’s fault and I’m not only disgusted by their blatant disregard of their customers’ woes, but I’m also surprised that they would let this happen, on a technical level. They need to allow Flash and stop trying to go against the grain. Do your own thing, but don’t blacklist Flash and create browsers that cannot browse properly. I thought Apple was the best. Their hardware and ideas are great, but their corporate tactics and their blatant allowance of serious bugs means that I won’t be buying Apple again.
The problem has become steadily worse as more websites include more Flash video and graphics. Apple iDevices do not natively run Flash and Adobe has given up on a mobile version of Flash (too buggy, too vulnerable to hackers, too much battery drain). Sites such as YouTube are dual-encoded, in Flash for desktops and HTML5 for iDevices, so they usually are OK. But if an advertiser has encoded a video or graphic in Flash only, an iDevice will often choke on it and “A problem occurred with this webpage…”
It is going to get worse, not batter and Apple is philosophically opposed to Flash. The only solution will be to go to an Android or other-operating-system mobile device. I’ve gone to an Android phone. Tablet is next.
I also tried all the suggested fixes above and it did not solve the problem with constantly reloading pages. I can only agree that it quite annoying. Thus inspire of having upgraded to the last OS (9.3.1) cleared all open webpages, cleared cookies and history, restarted the devices (it happens both on my Ipad and my IPhone), pages are still reloading, especially commercial-heavy ones such as CNN. The suggested fix above with turning speak selection of – turn of speak auto text, do not help att al either.
This is really annoying !
somewhat amazing that the moderator corrects my posting because I recommended that for the time being one quits using IPad for browsing the net, especially reading newspapers. With this culture Apple is not going to fix its problems.
If this is also removed, I shall publish elsewhere, and bigtime.
Lots of users have this problem, Google tells.
Switching to Chrome or Opera on Ipad don’t really help, they obviously use same APIs. They close fully though, dont know if that is more annoying or not.
So the real answer is that Apple is losing it. They should fix the problem, which is years old, but has become worse as I found that the problem occurs with complicated websites like modern newspapers.
And at the same time make it possible to close all open tabs.
I solve my problem with my ipad2 page reload error after installing ios9 by minimizing the number of apps that are open and the number of web page tabs. The older iPads have less main memory thus apps may crash or web page load errors may occur do this memory limitation. I was ready to discard my iPad due to these errors until I begin to close unused apps and minimizes the number of web page tabs opened in the browser to prevent using too much of the iPad main memory. My iPad2 is much slowe after installing io9.
Whoops ,turning off the sound settings worked for a day ,,,,,,page reload is back again ,with all the geniuses at Apple how come no fix ,their reputation is at stake ,don’t they care .
I have an I pad 1 , so fed up with a problem occurred etc so read the inputs ,the one that worked for me was
General———accessibility ————speech———turn off speak selection ———–turn of speak auto text ……..
It’s like having a new I pad for me ,it whizzes through almost everything ,
Hope it works for you ,,,,,,,,,good luck
SOLVE THIS ISSUE IN 2 SECS!!
*****——————————————————–*****
Go to Settings -> General -> Accessibility -> Speech -> Then Turn OFF Speak Selection and Speak Screen
AND THE PROBLEM COMPLETELY GONE!
go to settings -> General -> Accessibility -> Speech -> Then Turn OFF Speak Selection and Speak Screen
AND THE PROBLEM COMPLETELY GONE
This ‘fix’ does not work.
thank you david! if there are anyone here who have a jailbroken device it’s because of one of the tweaks that you have downloaded. other than that, i have no idea
IPad 2 , ever since update iso 8.3 and 9.0 this pad has become sluggish and crashes often when browsing large newspaper pages, so disappointing, I ain’t never going to buy Apple again, and we have five iPads in the family.. Wish we’d never updated the software as its ruined the reliability and smoothness..
I have had this problem last week on my iPhone 6+. I have to reset all settings to solve it. But when I’m putting my previous settings Safari start with the reloading problem again. At this moment I started to put back the settings to their original state and … safari start work immediately when I turn off all of the “speech settings”!! Go to Settings > General > Speech. Now I think that the whole problem is in this setting because of the big amount of data that speech languages require. Hope this help someone!
This is intact a very annoying problem. I found that this problem not only happens on iPad but also happens on my iMac. Resetting your network somehow reduced the problem. Go to Settings > Reset your Network Settings. That should take care of this.
Same here ! Just getting rid of 2 ipad 1s 64 3G that have become useless and are not supported by apple anymore. Now I am having this issue with the iPad 3. My iPad Air still works, but how long?
I have a feeling that apple is going down the tubes. The phone business has reached its peak.
I have been experiencing this problem in recent days.It is so frustrating and wasting my time.I have read the previous comments on this.Would it be too much to ask if Apple would have the courtesy to reply.When can we expect a resolution? Perhaps the Great and Mighty Apple do not know how to solve it.
I am having the same issue and am very disappointed in my iPad mini. I thought Apple products were supposed to be so superior….bull crap!
It’s like waiting for my dialup to load back in the 90’s….great progress Apple!! Nice work!!
I have had this problem too and it is so frustrating. Surely Apples reputation is worth solving this.
I can only agree with the last couple of comments. If Apple think that the bad performance of my iPad2 will drive me to buy a new iPad then they are TOTALLY mistaken. If a fix is not forthcoming soon then I will CERTAINLY junk my iPad and my wife’s mini and NEVER BUY ANOTHER ONE AGAIN. i shall also do my utmost to dissuade my friends from buying one. IT IS A DISGRACE!!!
My ipad2 is as much use as a paperweight since the IOS8 upgrade. I’ve since upgrad to 9 hoping Apple might have fixed the problem. But alas, no they haven’t. Browsing the web with Safari is a joke. Apple developers are to blame. I am a developer myself, so know about these things. It’s definitely a memory/resource problem. Safari can no longer handle browsing websites that IOS7 could handle fine. iT is not a fault of the websites. Safari is sooooo slow, often hangs, annoyingly refreshes the page halfway through loading, and too often states “a problem has occurred so this webpage was reloaded”…garbage!… As some have said, disabling JavaScript in the advance Safari settings, does help, but then that renders many pages unusable. Retuning to factory settings is not the answer, or stopping Safari and reloading. The issue is IOS/Safari memory management is poor. Come on Apple developers, own up to it.The Apple PR machine has silenced them.
I’m so tired of this problem. Only way is to quit buying the IPad. I’m dumping my IPad and going to buy another tablet. This is ridiculous – It’s getting WAY worse. If you quit buying their product maybe they’ll do something about it. My brother-in-law asked me about Ipad because my niece wants to buy one. I told him to tell my niece not to buy it and sent him screenshot of wording “your webpage is being reloaded………why would I tell someone to buy inferior product ……… That continually is reloading…….my daughter is frustrated with same problem.
I never had this issue NEVER, until I updated to 9.1. I KNOW that caused major problems on my ipad. I used to love Apple, now not so much.
Remove the guestmode tweak
Didn’t fix. Don’t know what else to do. Keeps refreshing with that message on my iPhone 6, and only on safari. Will start refreshing as soon as I input the address, and it’s like 1 refresh per 1-2 seconds. Unusable. Other browsers work fine.
Thank you.
Takes a long time to load or does not fully load at all. What can I do to fix it?