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You are here: Home / How-to / iBooks Store Not Working Shows Blank Screen, How-To

iBooks Store Not Working Shows Blank Screen, How-To

By SK 109 comments Last updated April 2, 2017

Several users have reported that they run into their iBooks Store, not working Readers can see their own books on the iPad, but clicking on Featured /NYTimes / Top Charts just shows a blank screen. This problem happens time to time, especially when there’s an iOS or app update (based on our Reader’s emails and comments that we have received in the forum).

iBooks Store blank Screen, iBooks Store Not Working

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  • iBooks Not Downloading & Other Problems
  • App Store Not Working

Contents

  • Before You Troubleshoot
  • Check Apple System Status Page
  • Troubleshooting Tips for iBooks Store Not Working Shows Blank Screen
    • Step – 1- > Log out of the iCloud Account
    • Step – 2- > Look at Restrictions
    • Step – 3-> Reset Location and Privacy
    • Step – 4-> Check Your Date and Time
    • Step – 5-> Check Your Language and Region
    • Step – 6-> Clear the iBook Store App Cache
    • Step – 7-> Reboot
    • Step – 8-> Connect to iTunes
  • Reader Tips & Tricks for iBooks Store Not Working Shows Blank Screen

Before You Troubleshoot

If this problem occurred just after an iOS or App Update, occasionally Cellular Data internet access for iBooks gets turned off during the update and not automatically turned back on following the update. The solution is simple! Go to Settings, select iBooks and turn on Cellular Data under the heading Allow iBooks to Access.

iBooks Store shows Blank Screen, iBooks Store Not Working

Another way of checking is to visit Settings > Cellular > and toggle on Cellular Data AND under the heading Use Cellular Data For: toggle on iBooks.

Check Apple System Status Page

Sometimes it really isn’t you, it’s me (or Apple.) Like any technology, Apple system goes down time to time, whether for maintenance or unexpectedly. It happens. It’s part of life. So before you perform a bunch of troubleshooting steps unnecessarily, check Apple’s System Status page. Make sure there aren’t any problems with the iBooks Store.

If issues are detected, time is your friend. Be patient and check again in an hour or so. Apple works diligently to fix things, so chances are the iBook Store won’t be down for long.

Troubleshooting Tips for iBooks Store Not Working Shows Blank Screen

Step – 1- > Log out of the iCloud Account

Tap Settings > iCloud. Check your iBooks Store and see if it’s still not working. Log out of your iTunes account on the iDevice (Settings >iTunes and App Store > Tap on Apple ID > Sign out). See if that updates your access to the iBooks Store

iBooks Store shows Blank Screen, iBooks Store Not Working

Step – 2- > Look at Restrictions

Tap on Settings > General > Restrictions and toggle the Restrictions ON and OFF a few times. Make sure that your iBooks store is OFF (No restrictions). Check iBooks and see if there are any changes and if you are now able to access the iBooks Store.

Step – 3-> Reset Location and Privacy

Some readers report fixing this problem with iBooks by doing some resets. Go to Settings >General > Reset Location and Privacy. You need to enter your passcode to proceed with this reset. When you reset location and privacy, it returns these particular settings back to factory defaults. This means that all your apps immediately stop using your location until you grant them permission again via Location Services (Settings > Privacy > Location Services.)

It appears that the Reset Locations and Privacy option fixed the issue for many but not all. If this tip didn’t work for you, continue in the list below.

Step – 4-> Check Your Date and Time

For some reason, date and time stamps often cause a lot of problems. So let’s check that these are correct for where you are currently located. Tap Settings > General > Date & Time and turn Set Automatically ON. This updates the day of the week and the time to match your current location.

Step – 5-> Check Your Language and Region

Another strange but true tip. Changing your language or region often fixes these types of problems! So go to Settings > General > Language & Region. And change your current language. Select any language you are familiar with or a version of your current language, like English (Canada.) Now, try again to open the iBooks Store. If books show up, go back to Settings > General > Language & Region, and change your language back to your preference.

Step – 6-> Clear the iBook Store App Cache

Tap on any one of the bottom toolbar buttons (My Books, Featured, Top Authors, Purchased) rapidly 10 times. It sounds strange but it refreshes the iBook Store App and may just solve your problem.

Step – 7-> Reboot

Press both the Home (or Volume Down for iDevices without a mechanical Home) and Power/Wake/Sleep buttons together for about 15 seconds until the device shows the Apple Logo. Release the buttons and let it start on its own. Check iBooks and see if there are any changes and if you are now able to access the iBooks Store.

Step – 8-> Connect to iTunes

Connect iDevice to iTunes via Computer and check for available updates. If an iOS update is available, update it using iTunes. Remember to backup with iTunes to your local computer before performing any update. Check iBooks and see if there are any changes and if you are now able to access the iBooks Store.

 

iBooks Store Blank Screen, iBooks Store Not Working

 

For most people, either a Reboot or updating to the latest version of iOS for your iDevice fixes the issue. Try steps 3 through 8 and see if it helps you with this problem.

Reader Tips & Tricks for iBooks Store Not Working Shows Blank Screen

  1. For me logging out and back into my account via Settings > iTunes & App Store briefly fixed it (until I next opened a book on my bookshelf), other people appear to have had some success by closing the app via the iPad’s taskbar and/or doing a soft reset/reboot. If you want to leave feedback to Apple about the problem
  2. I had similar issues this AM. When I tapped on any of the store icons, it just showed me a completely blank screen. I had saved a note with links to iBooks Store pages. These were links for books in my future reading list. Upon clicking a link from the list, it opened it up in the iBook Store and seemed to work. I don’t know if it refreshed the store or what, but the link loaded properly in iBooks, and the rest of the store seems to be working. iBooks has been working fine for me since
  3. Essentially, you open for an iBook link in Safari and then click on it so that it can open it in your iBooks app
  4. Renee Riffey tried the following: I just reset my location and privacy settings and iBook is now working! Settings >General > Reset Location and Privacy
  5. Chris suggests: go to iTunes, search for iBooks, when it comes up, select any book and request sample, then hit Store in top right corner, takes you to iBooks, works for me
  6. I fix this problem with my iPad! Go to Purchased in iBooks app. Under books, tap on your Recent Purchases. Look and see if any of your books have the cloud symbol next to them. If so, tap the cloud symbol to manually re-downloaded everything back to your iPad
  7. For those of you connecting to iTunes or iBooks and only seeing a blank white screen, go to your Settings> Safari and change Block Cookies to Allow from Websites I Visit. This worked for me–iBooks Store back
  8. This is how I solved the problem on my iPad. Open iBooks and tap Select from the upper right corner. Tap Select All. The choose Move from the upper-left corner. In the drop-down menu, create a New Collection and call it Move Folder. Then move all selected items from your Bookshelf to that new folder. Once you move all items go back to the main iBooks screen My Books. Now iBooks should connect to the bookstore. If not, restart the app by double tapping Home and swiping up. Once everything is working again, go back into that new Move Folder and return your books to their original location or whatever location you prefer
  9. I asked a friend or family member to share a book link to something in the iBooks Store via iMessage or SMS Text. Just ask them to open the iBooks Store on their phone or computer, find any book, and share the link with you via text. Then all you have to do is open this link and everything works again
sudz - apple
SK( Managing Editor )

Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the original editorial direction of AppleToolBox. He is based out of Los Angeles, CA.

Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.

In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.

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Reader Interactions

Write a Comment Cancel reply

Show 109 Comments

  1. jelabarre says

    July 1, 2020 at 4:51 PM

    The problem is iBooks is broken on ***BOTH*** the iPad and the MacBook.

    Reply
  2. Kathy says

    May 13, 2017 at 4:27 PM

    Amazing, I reset the language and it finally worked! Would never have figured this out on my own.

    Reply
  3. Rhonda says

    September 20, 2016 at 9:22 PM

    iBooks won’t let me buy after checking out a sample. Also when I go to the other tabs I get a white screen. Can only see the books in my library

    Reply
  4. PETER BALL says

    July 29, 2016 at 5:53 AM

    Resident of UK. Same problems as above – installed 9.3.3, pressed and held Wake/sleep.
    After reboot all OK. (29th. July 2016)

    Reply
  5. jan says

    July 24, 2016 at 1:46 PM

    Tried all of the above actions many times, since July 19th, with no fix. But, tried a hard reset (Home and Off/On button at the same time) this afternoon, July 24th at 1:30 pm (PDT), and iBooks, on my iPad 2 Air, now works as expected. Don’t know if this is dumb luck or if Apple actually determined the source of the problem and fixed it. If anyone still has this problem now, I’ll assume it was dumb luck and Apple hasn’t a clue after five days.

    Reply
  6. Leslie says

    July 24, 2016 at 8:49 AM

    Today mine is magically working. I didn’t do anything. I guess (??) Apple fixed it?

    Reply
  7. Dave says

    July 24, 2016 at 12:07 AM

    Did all of the above without success
    Eventually reset privacy and location/downloaded a sample from the store then did the hard reset and it’s working !!!!

    If you can’t be good – be lucky

    Reply
  8. Michelle says

    July 23, 2016 at 3:18 PM

    Another success story from one who commented earlier. For whatever reason, it iBooks works this evening ( though it wasn’t working this morning).

    Reply
  9. Diane says

    July 23, 2016 at 2:09 PM

    iBooks working fine now

    Reply
  10. Jason says

    July 23, 2016 at 12:44 PM

    I had this same problem. I turned off iCloud and it works fine now.

    Reply
  11. Suzanne says

    July 23, 2016 at 9:19 AM

    IBooks store is now working on my iPad today (23/7/16) too

    Reply
  12. Hersch says

    July 23, 2016 at 8:41 AM

    ibooks has blanks screens except for my books on iPad Air 2 and iPad mini after updating to IOS 9.3.3. Tried many of the above suggestion with no positive results.

    Reply
  13. Denny says

    July 23, 2016 at 5:05 AM

    iBooks store is working on my iPad this morning. 7/23/16

    Reply
  14. Shaun says

    July 23, 2016 at 1:34 AM

    Tried everything in the list on my iPad Pro and was still getting the problem. Contacted apple support and everything they suggested didn’t fix it either. Was looking at the iBooks section in settings to get the version number for submitting feedback to Apple. Saw all the options listed for iBooks, so tried toggling all the options in the iBooks settings to off. This fixed it for me (still works after toggling everything in settings back to what it was before).

    Reply
  15. Frank says

    July 22, 2016 at 10:45 PM

    Reset Location and Privacy and hey presto it worked! But I don’t get the NYT logo at the bottom, it just looks same old.

    Reply
  16. AnnB says

    July 22, 2016 at 8:31 PM

    Just now! Opened I Book app,….while the wheel was spinning, I pressed the ‘featured’ category down below, then pressed TOP CHARTS, & the store opened. Pressed top authors & that opened. Went back to Library, my books were there. Closed iBooks app, reopened & ALL WAS STILL OPENING. MY LIBRARY & STORE!!!! Yea!!! Hope it works. Good luck

    Reply
  17. AnnB says

    July 22, 2016 at 8:25 PM

    Nothing changed. Still blank

    Reply
  18. AnnB says

    July 22, 2016 at 8:25 PM

    Still nothing 🙁

    Reply
  19. Liz says

    July 22, 2016 at 6:47 PM

    Thanks Ezio. My Air Pad 2 now working.

    Reply
  20. Paula says

    July 22, 2016 at 6:46 PM

    Same problem on IPad Air 2 . Have tried all suggestions . Nothing works . Really frustrating .

    Reply
  21. LE says

    July 22, 2016 at 6:33 PM

    I have iPad Pro 9.7 and an iPad Mini 4. Both were fixed by just syncing with iTunes. I had the issue on my mini prior to updating to 9.3.3. I was reading issues with the iOS update 9.3.3 so I checked my pro and I saw the issue so I looked at mini, which hadn’t been updated, and it had the same issue with iOS 9.3.2. I’m not an iBook user so it wasn’t a big deal for me. I updated mini to 9.3.3. Found this thread of info and synced both to iTunes and issue seems to be resolved for me. Our iPhones weren’t affected.

    Reply
  22. Judy says

    July 22, 2016 at 5:23 PM

    Still have blank pages. Nothing works.

    Reply
  23. Michelle says

    July 22, 2016 at 5:06 PM

    Read through most of the above and tried pretty much everything, to no avail. On iPad Air. Any new suggestions come up, I’m all ears! What a pain in the ass!

    Reply
  24. Sharon says

    July 22, 2016 at 4:43 PM

    Just reset my Apple ID through settings (second part of #1) and now iBooks is working, Tried everything earlier without success though.

    Reply
  25. Steve says

    July 22, 2016 at 4:24 PM

    Chris’s tip: after doing it (it brought up the iBook store) and then force-closing iBooks and restarting it, it worked. Thanks Chris!

    Reply
  26. Maggie Nguyenphuoc says

    July 22, 2016 at 2:24 PM

    I have the iPad Pro and I did as the author suggested and ‘ reset my location and privacy settings’ then shut down my iPad and restart. iBooks is back on as usual.
    Just a side question, what happens when I reset my location and privacy?

    Reply
  27. Weez says

    July 22, 2016 at 2:09 PM

    I have an iPad Pro 9.7, and nonr of the above has helped. When I tried tapping the features button while the gear was still spinning, it worked. But then I closed the iBooks app and the screens went blank again when I reopened it. And now pressing the features or other icons while the gear is spinning doesn’t work, either.

    Reply
  28. Loretta says

    July 22, 2016 at 2:08 PM

    Follow up to Chris’s suggestion – going to iTunes and searching for iBooks got me to free books but no further, still couldn’t get into the iBooks store. I tried searching for Books and was finally able to get to the iBooks store. Quite a run around but it will work until Apple fixes it.

    Reply
  29. Tina says

    July 22, 2016 at 1:56 PM

    The last tip on 7/22 (going through iTunes, search for a book, click sample, then click on store on the top Rd corner) worked for me. None of the rest did although the restart did work for me yesterday when this problem started only to have it not work again today. So try the tip from the 7/22 update.

    Reply
  30. CVH says

    July 22, 2016 at 1:45 PM

    2 iPads – one iPad 4 and one iPad Air both running iOS 9.3.3. The Reset Location and Privacy clue worked on iPad 4 to show the bookstore again. iPad Air resolved itself after update from iOS 9.3.2.

    Reply
  31. J says

    July 22, 2016 at 1:18 PM

    Although that’s a nice quick force fix, they still need to figure out a per infant solution.

    Reply
  32. Monica says

    July 22, 2016 at 12:43 PM

    I tried all of the suggestions above, and it only resulted in deleting the majority of books I already had. I had to re-sync with my computer just to get them back. I have an iPad Air 2 and still nothing but a blank screen when I try to go to the iBook Store. Extremely frustrating and time consuming.

    Reply
  33. Al Baggetta says

    July 22, 2016 at 12:28 PM

    Same here. Tried all of the above but no luck.

    Reply
  34. Dan says

    July 22, 2016 at 12:11 PM

    Further to my previous report, I tried restarting my Airport Extreme. AND IT WORKED! Until I closed iBooks and re-opened it; blank screens again. So, I experimented with using the personal hotspot on my iPhone 5C. That did not work. Oh well, back to the drawing board.

    Reply
  35. Rich says

    July 22, 2016 at 12:06 PM

    Thanks SK at AppleToolBox. As stated earlier, I was very happy with my sudden good luck until I went back to iBooks on my iPad Air and the problem was back. Only my downloaded books open. What to do? Thanks! Is Apple doing anything about this?

    Reply
  36. Debbie Smithey says

    July 22, 2016 at 11:59 AM

    I have tried all suggestions but nothing has worked. Please help. My problem started last night. I just assumed it would be fixed by morning. WRONG

    Reply
  37. Craig Schauffert says

    July 22, 2016 at 11:47 AM

    I can fool it by going to iTunes, putting iBooks in the query and can get a free book that way. Still only loads blank page when trying to load free books from book bub and other free book sites. So leads me to believe it’s not an apple site issue??

    Reply
  38. Diane says

    July 22, 2016 at 11:46 AM

    ……….and is now not working again!!!!! Very frustrating !

    Reply
  39. Diane says

    July 22, 2016 at 11:41 AM

    Discovered update IOS 9.3.3 available to install and having done that all is well

    Reply
  40. Sharon says

    July 22, 2016 at 10:20 AM

    I too have tried all of the above and nothing works! What is being done to fix the problem?

    Reply
  41. Rich says

    July 22, 2016 at 10:14 AM

    Tried everything suggested all to no avail. HOWEVER, just now — 1:10 pm ET — I tried it and, voila! It works. Prices are still substantially higher that on Kindle for iPad. Get with it Apple. Steve Jobs is probably turning in his grave. All in all, I’m happy and I hope and pray others have had their iBooks problem solved. Thanks, AppleTools.

    Reply
    • SK says

      July 22, 2016 at 11:08 AM

      Thank You Rich. We are glad that it is working for you. Thanks again for taking the time to share your comment. – AppleToolBox

      Reply
  42. Sylvia says

    July 22, 2016 at 9:40 AM

    After trying all the other steps mentioned above with no changes, I finally reset my location and privacy and now it works! I guess I should have read farther down the comments first!

    Reply
  43. Dina duarte says

    July 22, 2016 at 9:33 AM

    Did all that and nothing!!!!

    Reply
  44. Ezio Micheletti says

    July 22, 2016 at 9:13 AM

    This is what I found in another forum and it worked for me.

    If you have iBooks open – close them.

    Open them again and while little circle on top of iBooks left side (next to Wi-Fi bars) is spinning, (which indicates it’s loading the content) press Feature tab.

    It should force the content of Feature tab to start loading.

    Once it’s loaded all other tabs start working, but sometimes is reported that is working only until you go to back again to “My books” tab.

    For me is still working even I go to My books and than I come back to any other tab.

    I hope it helps !

    Reply
  45. Sallie says

    July 22, 2016 at 8:52 AM

    I tried everything quite a few times and still get blank screen and also get I have update for a book and can not do it because that is also a blank screen

    Reply
  46. JPP Smorenburg says

    July 22, 2016 at 8:27 AM

    Thanks for the advice, tried it all to no avail. Great advice none the less, discovering iOS update 9.3.3. as a result. An irritant is that the iBook store unavailability for some users can remain so long and is not even listed on Apple Support to boot.

    Reply
  47. Sharon says

    July 22, 2016 at 7:58 AM

    Just bought 2 books from Amazon for my Kindle app on my iPad Air 2.

    Reply
  48. Mary says

    July 22, 2016 at 7:54 AM

    Done all of the above mentioned and still nothing.

    Reply
  49. har says

    July 22, 2016 at 7:21 AM

    I followed all of the above steps to no avail. The last step with the reset location and privacy worked on both my iPad and iPad mini. Voila!

    Reply
  50. Dan says

    July 22, 2016 at 7:16 AM

    I have tried all of the above suggestions with no success. I am running on an iPad Pro 9.7 with iOS 9.3.3. No problem with my iPhone 5C; no problem with my old iPad 2 running 9.3.3. On my iMac (El Capitan), all is well also, This is very annoying.

    Reply
  51. Jessica R. says

    July 22, 2016 at 7:12 AM

    Mine still not working and I’ve tried everything.

    Reply
  52. Diane says

    July 22, 2016 at 7:10 AM

    Tried above suggestions but still blank screen on all but my books

    Reply
  53. JPP says

    July 22, 2016 at 7:09 AM

    Thanks for all the great advice! I’ll bookmark your site as a good reference. Being new to Apple, I recently bought an iPad Mini 2 as my main tablet and internet access and it works beautifully. That is, recently I had Safari crash that needed switching the settings and now the iBooks store blank for quite some time. It reinforces my trust in my reliable Android Moto X phone as go-anywhere always works in a pinch device. The main irritant for me is that the showstoppers I mentioned were not listed at Apple Support, but were listed as having no issues.

    Reply
  54. Chris says

    July 22, 2016 at 6:12 AM

    A way around the problem.
    Go to iTunes, search for iBooks, when it comes up, select any book and request sample, then hit store in top rh corner, takes you to iBooks, works for me.

    Reply
  55. Kata says

    July 22, 2016 at 4:58 AM

    Nothing works on my iPad Air 2

    Reply
  56. Steve says

    July 22, 2016 at 4:52 AM

    Reset location and privacy: nope. Still busted

    Reply
  57. Terry says

    July 22, 2016 at 4:22 AM

    Tried all above, including resetting location and privacy.. Did not work for me. Still have blank screens on all but my books. I have an iPad Air 1 running 9.3.3. Ack! This is frustrating

    Reply
  58. Julian says

    July 22, 2016 at 4:22 AM

    The problem still persists even though I have tried all the methods described in other posts: iBooks does not get to the store on an iPad mini even though it works on an iPhone or on an iPad Pro. Updating the software did not help. I therefore contacted the Apple helpline and asked for help. They suggested resetting all settings and waited while I did it; it still didn’t work. Finally, the help-line person, having consulted her supervisor, said that they thought that there was a problem with their server in the UK and told me to try again in a few hours. So one must conclude that it is a central Apple problem.

    Reply
  59. Hans says

    July 22, 2016 at 1:50 AM

    None of the suggestions working for me either. iPad mini retina, updated to 9.3.3, hard restart, privacy/location options reset another hard reset… still nothing 🙁

    It is working fine on my iPhone, but I want to access my purchased books on my iPad!

    Reply
  60. Marion says

    July 22, 2016 at 1:38 AM

    Same for me. Will have to buy books from Amazon!

    Reply
  61. Janine says

    July 22, 2016 at 12:55 AM

    I am having same problem now. Tried all of these fixes and no luck. Can access iBooks via safari but can’t do anything like search an author. Any new ideas?

    Reply
  62. Helen says

    July 22, 2016 at 12:52 AM

    As suggested, I reset location and privacy, and mine is now working! Thanks so much for the idea – I never would have thought of that on my own!

    Reply
  63. TheresaT says

    July 21, 2016 at 11:28 PM

    Tried all of the above and nothing has worked

    Reply
  64. GSupple says

    July 21, 2016 at 11:22 PM

    Also tried all of the above and still a blank screen

    Reply
  65. Robin says

    July 21, 2016 at 11:15 PM

    Followed all the steps, then tried the reset mentioned at bottom of this, nothing. Then tried the update, then steps 3 through 6, then did the reset location and privacy again after carefully doing Step1 from the correct logout area again, then rebooted, (step 3 method, except I didn’t wait till it restarted, just until it went black, then let go of the buttons. Then manually restarted) and am now back to full functioning iBook store! Likely dumb luck.

    Robin

    Reply
  66. Alison says

    July 21, 2016 at 10:52 PM

    Add me to the listed of frustrated customers. I have tried all of the suggestions, nothing has worked. I can only see my books. all other options are blank screens. Not happy.

    Reply
  67. Cathy says

    July 21, 2016 at 10:45 PM

    Uddated iOS…turned off and on location services. Now working.

    Reply
  68. Terri says

    July 21, 2016 at 10:08 PM

    Tried all of the above. Still blank screen.

    Reply
  69. Sheree says

    July 21, 2016 at 9:53 PM

    I’m on an iPad Pro 12 inch running iOS 9.3.2 and just experienced this problem. I’ll try rebooting and hope they work ot out soon.

    Reply
  70. S says

    July 21, 2016 at 9:11 PM

    Resetting location and privacy worked!! Thank you !

    Reply
  71. Tracey says

    July 21, 2016 at 8:25 PM

    I did the the 9.3.3 update,did nothing to fix the problem……
    Then I did the location and privacy reset and it now works

    Reply
  72. Anne Shannon says

    July 21, 2016 at 8:01 PM

    Resetting location and privacy did NOT work for me. I have tried all other suggestions……nothing. So frustrating.

    Reply
  73. jan says

    July 21, 2016 at 7:27 PM

    None of the above worked on my iPad Air 2.

    Reply
  74. Janet says

    July 21, 2016 at 7:16 PM

    This worked. Thank you Renee and SK. Great Team work here from Appletolbox!

    Reply
  75. Kate Bylund says

    July 21, 2016 at 6:57 PM

    This worked for me too.

    Reply
  76. Denise says

    July 21, 2016 at 6:55 PM

    I tried all of this as well and got nowhere. I did buy a book on my iPhone and it downloaded to my iPad.

    Reply
  77. Mary O says

    July 21, 2016 at 6:44 PM

    I reset location and privacy and it did start working

    Reply
  78. Christine says

    July 21, 2016 at 6:39 PM

    Just reset privacy and location settings” updated OS, did a hard reset…not working 🙁

    Reply
  79. Kate says

    July 21, 2016 at 6:31 PM

    Reset location and privacy worked for me.

    Reply
  80. Vanessa says

    July 21, 2016 at 6:05 PM

    Tried all of the steps. Still not working!

    Reply
  81. Renee says

    July 21, 2016 at 5:43 PM

    I just reset privacy and location settings and is working!

    Reply
  82. Renee says

    July 21, 2016 at 5:37 PM

    I just reset my location and privacy settings and is now working!

    Reply
  83. Renee says

    July 21, 2016 at 5:24 PM

    Yep. Having same issue and nothing seems to work.

    Reply
  84. Mee says

    July 21, 2016 at 4:45 PM

    Followed all the steps numerous times and still no access to iBooks as well.

    Reply
  85. Marg S says

    July 21, 2016 at 4:41 PM

    Add me to the list of frustrated customers. I have 2 iPads (one Air, one Generation 4) and a much older iPod Touch. The Touch is accessing the iBooks store without a problem. Both iPads just display a blank screen. I have installed the most recent software updates on both iPads.

    Reply
  86. Bron says

    July 21, 2016 at 4:33 PM

    Tried all steps, still no joy

    Reply
  87. Ann ross says

    July 21, 2016 at 4:19 PM

    Have followed all the suggestions and still have no access to ibooks

    Reply
  88. Ross says

    July 21, 2016 at 4:14 PM

    Tried all of above & still no access

    Reply
  89. Linda Spencer says

    July 21, 2016 at 4:14 PM

    Have the same problem even after updating, switching on & off, can access my own books screen but no access to iBook store in general

    Reply
  90. Char says

    July 21, 2016 at 4:06 PM

    This needs to be corrected.

    Reply
  91. Kata says

    July 21, 2016 at 3:30 PM

    Not working and tried all of the recommended steps ☹️

    Reply
  92. Bee says

    July 21, 2016 at 3:15 PM

    None of these steps has restored my iBook store – glad not just me!

    Reply
  93. VIckie Mackey says

    July 21, 2016 at 3:06 PM

    Tried all of the above and still a blank page
    Please help us
    Thank you

    Reply
  94. Helen says

    July 21, 2016 at 3:04 PM

    Yes, same for me. Anyone have any other ideas? Is this an Apple issue? Thanks

    Reply
  95. Pat says

    July 21, 2016 at 2:50 PM

    None of these steps worked.

    Reply
  96. Terry D says

    July 21, 2016 at 2:26 PM

    Tried all steps above. Still cannot access other pages of iBooks. Only my books show up. Everything else blank. 5:25 pm Thursday July 21.

    Reply
  97. Tom says

    July 21, 2016 at 2:23 PM

    Have tried all of the recommended fixes, still can’t access anything other than the books in my library.

    Reply
  98. V. Grossman says

    July 21, 2016 at 2:21 PM

    Suggestions did not work for me, either.

    Reply
  99. Martin says

    July 21, 2016 at 2:13 PM

    Tried above, problem persists.

    Reply
  100. Tom says

    July 21, 2016 at 2:10 PM

    The problem occurred on my iPad Pro (small version) only after updating to iOS 9.3.3. Thus, none of the suggested fixes worked. Hope Apple gets on this soon since we can’t add any new books.

    Reply
  101. Julian Ross says

    July 21, 2016 at 2:02 PM

    The problem occurred yesterday and then was resolved by rebooting. Now it has. Occurred again and cannot e iced by anything suggested above.

    Reply
  102. Jay says

    July 21, 2016 at 2:02 PM

    Updated to IOS 9.3.3, then rebooted, and iBooks still showing blank screen. So annoying. Using my Kindle app and paying Amazon

    Reply
  103. Suzanne says

    July 21, 2016 at 1:21 PM

    Followed all steps above, still cannot access bookstore. Very annoying.

    Reply
  104. NMC says

    July 21, 2016 at 1:16 PM

    me either

    Reply
  105. Rita says

    July 21, 2016 at 1:13 PM

    Tried all the steps and nothing restored.

    Reply
  106. S Hamilton says

    July 21, 2016 at 1:09 PM

    Did not work for me either. It was a waste of my time. Then tried to comment and rejected with “This is a duplicate comment.”

    Reply
  107. Cass says

    July 21, 2016 at 12:31 PM

    None of these steps resolve the issue for me. Very frustrating.

    Reply
  108. Janet says

    July 21, 2016 at 11:51 AM

    Tried all of above – updated iOS – reboot – still cannot access bookstore.

    Reply

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