Server does not allow relaying email error, fix

Several users have reported that they are unable to send emails on iPhone and receiving this error message:  “A copy has been placed in your Outbox. The recipient [email address] was rejected by the server because it does not allow relaying.”

How to fix

  • If this is an AOL issue, try these: go Settings > Mail, Contacts, Calendars > select your account > SMTP from the Account Info Page > SMTP from the SMPT Page > make sure that the Server is ON, make sure that the Host Name is Further make sure your username and password are correct and added in the Outgoing Mail server; make sure that Authentication is set to Password and make sure that Server Port is 587
  • If this is not an AOL email: go Settings > Mail, Contacts, Calendars > Accounts >Account Info > SMPT> turn off primary server, turn on other (e.g. AT&T) SMTP server.
  • Go into Settings > Mail, Contacts, Calendars > Your Account > Outgoing mail Server SMTP > Primary Server then turn Server ON and fill in both User Name and Password under Outgoing Mail Server.


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