Error code 4013 may sometimes prevent iTunes from updating or restoring your iPhone or iPad. Unfortunately, the tool doesn’t offer additional details about what might have caused the problem. It only says that your iPhone or iPad could not be updated due to an unknown error (4013). Let’s explore what troubleshooting methods you can use to fix this error.
How Do I Fix Error 4013 on iPhone or iPad?
Update Your Mac and Force Your iOS Device to Restart
Ensure you’re running the latest macOS and iTunes versions of your Mac. Launch iTunes, click on the Help menu, and check for updates. Go to System Preferences, click on System Update and check for updates.
Then force your iPhone or iPad to restart. On your iPhone, press and release the Volume Up button. Then press and release the Volume Down button. Hold the Side button until the Apple logo appears on the screen.
If you own an iPad model with Face ID, the steps to follow are pretty similar. Press and release the Volume Up button, press and release the Volume Down button, and then hold the Top button until your iPad restarts. If your iPad has a Home button, press and hold the Top and Home buttons simultaneously until you see the Apple logo on the screen.
Use a Different Cable and Computer
If the error persists after force restarting your iPhone or iPad, use a different USB cable to update your device. Maybe your current cable is faulty. Additionally, connect your iOS device to a different computer and check if the error is gone.
Close Background Programs and Use a Different USB Port
- Disconnect your iPhone or iPad from your computer. Turn off your mobile device.
- Then restart your computer and disable your antivirus, firewall, and other real-time security programs.
- Close all the apps and programs running in the background.
- If you’re on Windows 10, launch the Task Manager, click on the Processes tab, right-click on the program you want to close, and select End Task.
- If you’re on Mac, click on the Apple menu and select Force Quit.
- Launch iTunes, turn on your iPhone or iPad, and plug it in a different USB port.
- Hit the Update button and check if it works.
To fix error 4013, update your macOS and iTunes versions and use a different cable to connect your iOS device to your computer. If the error persists, close your background programs, including your antivirus and firewall. Restart your iOS device, use a different USB port, and check the results. Did these solutions work for you? Share your feedback in the comments below.