Several users have reported an issue in which they cannot sign into FaceTime for Mac OS X. In these cases, either no sign in screen ever appears, or the sign in process spins endlessly and never progresses. Other users may receive the message “There was a problem with FaceTime. You need to quit and open FaceTime again”
In some cases, this issue can be resolved by deleting the file:
- ~/Library/LaunchAgents and deleted the com.apple.imagent.plist
(the tilde [~] represents your home user folder)
Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the editorial direction of AppleToolBox. He is based out of Los Angeles, CA.
Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.
In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.