There are times when Hulu may refuse to play content on your iPad. No matter how many times you restart your device, nothing happens. Sometimes, you may even get an error message that says the service is having trouble playing content or finding your location. Well, if you can’t stream video content or play your recordings, follow the troubleshooting steps below to solve the problem.
If you own an old iPad, you’re not going to like what you’re about to read. The Hulu app is only supported on 5th-gen iPads and newer. In other words, you won’t be able to run Hulu on 4th-gen iPads. The streaming service works only on devices running iOS 10.3.3 and newer.
The good news is that Hulu still works on old iPads running iPadOS 14, iPadOS 13, iOS 12, and iOS 11 provided that the app is already installed on these devices. If you go to the App Store and try to install Hulu on an iPad running these OS versions, you’ll get an error message.
Hard Reset Your iPad
Restart your iPad and check if you notice any changes. If the issue persists, perform a hard reset. To do that, hold down the Home and Sleep/Wake buttons at the same time and wait until your device restarts. Release the buttons when the Apple logo appears on the screen.
Check for Updates
Be sure to update your OS and Hulu app to the latest version. Go to Settings, select General, and then tap Software Update. If there’s a newer iPadOS version available, hit the Install button.
To update the Hulu app, go to the App Store and select Updates. Tap the Update button next to the Hulu app. Restart your iPad, launch Hulu and check the results.
Needless to say, make sure your Internet connection is working properly. Unplug your router to reset your network connection. Alternatively, use a different connection such as a mobile hotspot, and check if you notice any changes.
Cast to Another Device or Use Hulu on the Web
Try casting to another device and check if you can get Hulu to work again. For example, cast content to your Apple TV and then switch back to your iPad. You may need to repeat these steps each time you launch the app. Alternatively, log in to Hulu.com on Safari and check if you can stream content.
Reinstall Hulu
Some users managed to fix this issue by reinstalling the app. Touch and hold the Hulu app, and select Remove app. Confirm your choice and restart your device. Then, go back to the App Store, download Hulu, install the app again, and check if you notice any improvements.
If nothing works, contact Hulu Support.
Conclusion
If Hulu won’t work on your iPad, make sure the app can run on your device, especially if you’re using an old iPad model. Then, perform a hard reset and update iPadOS and Hulu to the latest version. Additionally, try casting to another device or use Hulu on the web. If the issue persists, reinstall the app.
Did you manage to solve the problem? Hit the comments below and let us know which solution worked for you.
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