So you are having problems with your Apple device (iPhone, iPod, iPad, Mac) and need to check whether the device is still covered under warranty. We got you covered with these tips to check that information fast and easy!
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Use the Serial Number and check with Apple
If you know your device’s serial number, it’s easy to check its coverage using Apple’s check coverage site.
Find your serial number
There are various ways to locate your serial number (or IMEI, MEID, CDN, and ICCID number), depending on the product; the number is often be found on the back of your device’s surface, in iTunes or inside the product.
If your device is operating, you can also locate the serial number:
- Mac computers: from the About This Mac window (Apple Menu > About This Mac)Â
iOS devices (iPad, iPod, iPhone): Simply tap Settings > General > About
If your product is not working
You should look for the serial number on the device surface (usually the serial number is engraved on the back of the device like on the Apple Watch, iPad and iPhone).Â
It can also be found on your invoice, your original box. Serial numbers are printed near the barcode labels that come with the device.
And serial numbers can also be found in iTunes
If you want to see your serial number in iTunes:
- Launch iTunes then choose iTunes > Preferences (Mac) or select Edit > Preferences (Windows)
- Click devices
- Mouse or tap over your previous backup(s) to display the serial number
Check Coverage With The Apple Support App
Another option is to use the Apple Support App to see your warranty information on devices associated with your Apple ID.
- Open the Apple Support App (or download and install it)
- Tap the Account option from the bottom menu
- If not signed in with your Apple ID, sign in
- Press the check coverage option
- Apple lists all devices associated with your Apple ID
- Tap the device you want to check to see its current warranty status and expiration date, if still under warranty
- If the warranty already expired, you see a warning signal
Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the original editorial direction of AppleToolBox. He is based out of Los Angeles, CA.
Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.
In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.
Kelly Doffing says
Please help me get an appointment at your Genius Bar at the Galleria in Dallas TX. I’m having trouble with my I phone. Serial number is f2mvpsvkjclf thank you so much. I really need help.
Kelly Doffing says
Please help me make an appointment with your Genius Bar. My number is 214-641-7635 help,
DIONISIA VAZQUEZ says
Good morning,
My apple mini would not charge, try cleaning and everything else still couldn’t charge.
need to set an appoint for repair near me my zip code is 33035
your attention to this is appreciated
thank you
Dietrich Ramsey says
I’m having trouble with my I phone 11 the screen is cracked on the right hand corner causing the phone to freeze so I can’t send calls receive call texts or stream I tried to set up a appt here in Louisville with apple store but their system is always down
Jim Vosacek says
I would like an appointment to replace my phone under apple care warranty. San Diego Fashion Valley location would be the closest. Thanks, Jim Vosacek
Nasima says
Please help
SK says
Please use the Apple links to check your coverage or you can reach out to Apple support.