Several iPod touch, iPad and iPhone users reported the following error message when attemting to access the iTunes or App Store: The certificate for this server is invalid. You might be connecting to a server that is pretending to be “itunes.apple.com” which could put your confidential information at risk.
Related: Cannot connect to iTunes store / App Store
Fix:
To fix this issue, please make sure you set your iPad, iPhone or iPod touch to the correct date and time. To verify, tap Settings > General > Date & Time. Then toggle on “Set Automatically”. Further make sure that your time zone is set up correctly. Simple tap Settings > General > Date & Time > Time Zone to verify this.
If you notice that the incorrect date, time, or time zone is being set up automatically on your iPad, iPhone or iPod, tap General > Date & Time and turn off Set Automatically. Then set the correct time and time zone manually.
Related:
- iTunes Home Sharing not working? How to fix
- “Please contact iTunes support to complete this transaction” error fix
Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the editorial direction of AppleToolBox. He is based out of Los Angeles, CA.
Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.
In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.
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thanks alot ma problem was solved through u. appreciate
The date, time and timezone are all correct on my phone, but this message persists whenever I tried to connect with iCloud.
Thank you very much you help me
Excellent fix thanks worked
Thanks. It solved mynproblem. However i needed to set up the time manually.
It is happening on my ipad whilst using itunes. The time zone is set up correctly
Dude Thanks You So Much I Have This Problem For Maybe 2 Months Ago ..
Finally I Got A Solution Thanks Dude
Same problem for me with my IPad. If I change to set automatically the Time zone box goes into perpetual timeout. Usual frustration, I guess the idea is to make us all expect that nothing works as it should then we are grateful for the time it does work.
Same here. Date/time is correct but still receive the certificate error.
Get the same prob with my date and time are both correct, tried to ON the set automatically but the prob still dont go away.
What if you get this error and all your date, time, and timezone settings are correct?