Several of our readers report that they are unable to print to an AirPrint-enabled printer. And when attempting to print, they receive the message: “No AirPrint Printers Found.” This is unfortunately a common error complaint and occurs more frequently than anyone wants to admit.
The Golden AirPrint Rule
First, make sure that you are not printing from a public network. AirPrint is not supported via public wireless networks (e.g. public Wi-Fi hotspots)
Confirm Your Printer has AirPrint
Next, double check that your printer has AirPrint built-in. Check your printer’s manual or website to ensure your printer comes with AirPrint. Alternatively, check Apple’s website for AirPrint to ensure your printer is listed.
Also, make sure you select the correct printer name. It’s often hard to distinguish printers if you have more than one printer by the same manufacturer. So check the exact model numbers and names.
And on more thing, AirPrint will not work if your iDevice is connected directly to the printer using WiFi Direct instead of your router or access point.
Once you confirm your printer has AirPrint and that you are using the correct printer name, follow the tips below.
Tips to Resolve “No AirPrint Printers Found”
- Make sure that the AirPrint-enabled printer is connected to the same Wi-Fi network as the iOS device. Note that Wi-Fi printers may take several minutes to join a Wi-Fi network.
- AirPrint cannot be used on cellular networks
- Make sure Airplane mode is OFF
- Check that your printer has not turned off wireless
- If it is turned OFF, press the wireless button on the printer to get it running again.
- Try switching your iPhone or other iDevice WiFi bandwidth setting from 2.4 Ghz to 5 Ghz or vise-versa (from 5 Ghz to 2.4 Ghz)
- Turn your iOS device off and back on again. Turn your printer off and back on again.
- Switch off BOTH your router AND your modem, wait 30 seconds, and turn back ON
- Turn off Bluetooth and try printing.
- Make sure that your iPad / iPod / iPhone is running the latest version of iOS and your printer has the latest firmware version installed.
- Make sure that AirPrint is enabled in your printer settings. Check your printer’s manual for this.
- If you have any computers connected by ethernet to your network via a router/modem, shut those computers down. With that computer(s) off, try AirPrint again.
- Change the Internet Printing Protocols (IPP) setting from Off to On to make the printer findable via AirPrint.
- The IPP (Internet Printing Protocol) is usually found under the printer’s Advanced Settings sub menu
When turning devices off, try to remove the wi-fi router and printer from its power source and wait for 30 seconds. Then plug it in and try again.
If You are Still Having Problems With AirPrint
- Launch your printer’s internal/network settings.
- Type “http://your-printers-ip-address/” to launch your web-based management interface.
- Find your printer’s IP address by printing a Network Configuration Page (refer to your printer’s manual).
- Find your printer DNS settings and enter 220.127.116.11 for the first DNS and 18.104.22.168 for the second DNS.
- Some printers revert back on their default settings following a firmware upgrade.
- For example, if you are using an HP printer, make sure the IPP(Internet Printing Protocol) settings are enabled for the network printer if you have configured the printer as an IP printer.
- Check your router’s firewall (or software firewall on your Mac) and let AirPrint through it using ports 9100, 139, 515, 631, 5393.
- Or temporarily disable your firewall and see if this solves the problem
- Set your printer’s IP address to FIXED or STATIC. Refer to your printer’s manual for how-to for your particular printer model.
- DHCP often reassigns the printer’s IP address when printer’s IP is set to DYNAMIC
And remember that AirPrint is not supported via public wireless networks (e.g. public Wi-Fi hotspots)
One of our readers found that by switching off the airplane mode for a while and then turning it back safer 3 – 5 minutes solved this problem. Thanks of the workaround Jenni!
And GeekyGramps reports that if you have a multi-band wireless router, place your wireless printer and your iPad or iPhone to the same wireless router frequency band width. And be aware that dual-band routers broadcast signals on two different frequencies – 5Ghz AND the older 2.4Ghz.
Older printers only connect at 2.4Ghz. Older routers are single band (2.4Ghz) and AirPrint wireless printing through these routers worked fine. For reasons beyond us, AirPrintdoes not work on some dual-band routers. But the good news is that you easily change this WiFi frequency on your iPad or iPhone to the older 2.4Ghz using “Settings” menu.
Another Great Reader Suggestion
- Locate your printer’s embedded web address by printing out the printer’s information sheet
- Enter that web address as a URL on a browser
- This opens your printer’s embedded web server site
- Change Network> IPv4 setting to “Manual IP” (choosing “select a manual IP address”) and “Manual DNS Server”
- Enter 22.214.171.124 and 126.96.36.199
- Under Advanced Settings>Network Settings>Infrastructure, check WPA-PSK Authentication>WPA Version>”Automatic (WPA2 or WPA1)” and under Encryption check “Automatic (AES or TKIP)”
- Under Network>Internet Printing Protocol I enable IPP
- Under Bonjour I enable bonjour
- Check your router’s web address and see if it needs updating
- Verify that all your devices are on the same network
- Power down both router(s) and printer
- Wait 30 minutes then reboot everything
- Now see if you are able to print wirelessly from all of your connected devices
Thanks to Eugene for providing this in-depth, step-by-step tip!
It is no fun when our AirPrint printers suddenly stop working. We’ve outlined what we know and what we’ve learned from you, our readers. Hopefully one of these tips will work for you. If you know of a way to get AirPrint to work from your own experience, please share in our comments section. We love to add more tips onto our articles so we all benefit from the sweat and time equity of others.