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You are here: Home / How-to / How Do I Fix Too Many HTTP Redirects on the App Store or Safari?

How Do I Fix Too Many HTTP Redirects on the App Store or Safari?

By SK 52 comments Last updated March 4, 2019

Lately, when I try to browse the App Store on my iPhone, it shows me a message that there are “too many HTTP (or HTTPS) Redirects.” And then, the other day it happened in Safari too! So what’s the deal?

Several readers tell us that Safari and/or their App Store app is not working. Specifically, when they try to log into a site or open an app, they get the error “Safari cannot open the page because too many redirects occurred!”

This error may show either too many HTTP redirects or HTTPS redirects.

Related Articles

  • Why Is My App Store Not Working, Loading, or Shows A Blank Screen?
  • Safari not working? How to troubleshoot your problems
  • App Store problems? How to fix your issues
  • How to report a problem for an iPhone/iPad/iPod Touch App

Contents

  • Too Many HTTP Redirects on the App Store for iOS?
    • Force the App Store app to close
    • Sign Out and Back Into the iTunes & App Store
    • Force Restart Your iDevice
  • Too Many HTTP Redirects on Safari for iOS?
    • Force the Safari app to close
    • Clear Safari’s Cache
    • Request Safari’s Desktop Site
  • Why Does Netflix Say ‘could not open the page, too many redirects?’
  • Too Many HTTP Redirects on Safari for Mac?

Too Many HTTP Redirects on the App Store for iOS?

If you are completely unable to access the App Store on your iOS device; follow the instructions below.

After performing each step, please test to see if the issue is resolved.

Force the App Store app to close

  1. Double press your Home Button or swipe up the Home Gesture Bar
  2. Locate the app preview for the App Store
  3. Swipe up the App Store app preview off the top of your screen Can't Close Apps on Your iPhone X? Here's How We Do It!
  4. Restart your device
  5. Try launching the App Store app again

If closing the App Store app doesn’t work

  • Close all open apps by double pressing the Home Button or swiping up the Home Gesture Bar
  • Swipe up off the top of your screen all the app previews
  • Do this until all you see is your Home Screen

Sign Out and Back Into the iTunes & App Store

  1. Open Settings > iTunes & App Stores
  2. Tap your Apple ID App Store Displays No Purchases for Previous Purchases
  3. Choose Sign Out
  4. Tap Sign In

If signing out and back in doesn’t help

  1. Go back to Setting> iTunes & App Store
  2. Sign out  of your Apple ID again
  3. Open the App Store
  4. Try to download anything free
  5. When asked to enter your Apple ID, ignore this message and instead  open Settings > iTunes & App Store again and sign in with your Apple ID

Force Restart Your iDevice

  • On an iPad with no Home Button and iPhones 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side/Top/Power button until the device restarts how to force restart an iPad with no home button
  • On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logoForced Restart Not Working on iPhone 8 or iPhone X?
  • On an iPhone 6s and earlier, iPad with a Home Button, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logoiCloud keeps asking for password (iOS and OS X); fix

Too Many HTTP Redirects on Safari for iOS?

Force the Safari app to close

  1. Double press your Home Button or swipe up the Home Gesture Bar
  2. Locate the app preview for Safari
  3. Swipe up the Safari app preview off the top of your screen close app on iPhone iOS 12
  4. Restart your device
  5. Try launching the Safari app again

If closing the Safari app doesn’t work

  • Close all open apps by double pressing the Home Button or swiping up the Home Gesture Bar
  • Swipe up off the top of your screen all the app previews
  • Do this until all you see is your Home Screen

Clear Safari’s Cache

  • Open Settings > Safari
  • Choose Clear History and Website Data iPad clear history and website data
  • In that same Safari Settings menu, scroll down to Advanced
  • Choose Website Data
  • Swipe each site to Delete individually or tap Remove All Website Data to remove all data at onceCan't Delete Safari History on iPhone, Fix

If clearing Safari cache didn’t help

  • Go to Settings > Safari
  • Scroll to the section Privacy & Security
  • Allow Cookies by toggling off Block All Cookiesblock cookies in iOS 12 Safari

Temporarily toggle off the setting to Prevent Cross-Site Trackingprevent cross site tracking on Safari IOS

Request Safari’s Desktop Site

  1. On the exact page where you get the redirect error, tap and hold the refresh icon
  2. Select Request Desktop Site iOS Safari Request Desktop Site
  3. Another option is to tap the Share button 
  4. And choose Request Desktop Site from the Share Sheet How to Play YouTube Videos in Background using iOS 10

Why Does Netflix Say ‘could not open the page, too many redirects?’

Some users have reported that they are getting the same error with the Netflix app

For iOS Devices

  1. On the home screen, tap Settings
  2. Scroll down and tap Safari
  3. Under Privacy & Security, toggle off Block All Cookies
  4. Return to your email and try the password reset link again

For Macs

  1. Go to the Safari > Preferences 
  2. Select Privacy
  3. Under Cookies and website data, choose Manage Website Data
  4. Search for Netflix
  5. Select Remove
  6. Tap Remove Now
  7. After you delete the Netflix website data, close Safari and try Netflix again

Too Many HTTP Redirects on Safari for Mac?

  1. Open Safari
  2. Choose Safari > Preferences 
  3. Click the Privacy icon
  4. Click Manage Website Data 
  5. Tap either Remove All or use the Search field to find the name of the redirecting website, then select the website and click Remove NowMake Safari faster: Clear Safari’s cache, cookies and history
  6. Click Done, then close Safari preferences
sudz - apple
SK( Managing Editor )

Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the original editorial direction of AppleToolBox. He is based out of Los Angeles, CA.

Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.

In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.

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Reader Interactions

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Show 52 Comments

  1. Ann says

    February 26, 2020 at 8:07 AM

    I am trying to get on Uber.com to sign in but I can only get so far and then Safari has been redirected too many times. I followed your plan but It doesn’t work for me. When I do go back to Manage Website Data I can see that 8 wide sites it redirected through. I have had this trouble for awhile now. Do you have any advice on how I can fix this or should I contact Apple?

    Reply
    • Elizabeth Jones says

      February 26, 2020 at 8:38 AM

      Hi Ann,

      First, close the Safari app by double pressing Home or swiping up from the bottom to access your app switcher. Locate Safari and then swipe it up, off the top of your screen.

      Then, go to Settings > Safari > Advanced and remove all that website data.

      Once done, restart.

      Open Safari and close all open tabs by pressing and holding the tabs icon (look like two overlapping squares.) Choose Close all tabs.

      Finally, try accessing uber again by typing its URL in the address bar.

      Hope this works!

      Reply
  2. Jeff says

    January 28, 2020 at 12:21 AM

    This error appears on ios and windows platforms on safari, chrome, ie and firefox.

    Reply
  3. Kameka says

    May 25, 2019 at 7:43 AM

    Why am I getting the message “ safari can’t open page because too many redirects?”

    Reply
    • Elizabeth Jones says

      May 25, 2019 at 9:04 AM

      Hi Kameka,

      This message means that the URL you have is directing to another page, which then directs to another page–and there may be multiple redirects happening–or even a redirect loop where it just cycles through again and again.

      This error could be the page you want to visit itself–the website itself created the redirect or it could be that there is an issue with your Safari’s cache or cookies.

      The first thing to do is close all the open tab in Safari.

      If the problem is on an iPhone/iPad/iPod:

      Open Safari

        At the bottom or top (depending on what device you use) long press on the Tabs icon (looks like two overlapping squares)
        Select Close All Tabs

      for Macs:
      Right-click on any tab and choose Close other tabs

      Next clear your Safari’s Cache:

      for Macs:

        In the Safari app on your Mac, choose Safari > Preferences
        Click Privacy
        Choose Manage website data
        Wait for information to populate
        Click Remove All

      On an iPhone/iPad/iPod:

        Go to Settings > Safari > Advanced > Website Data
        Tap Remove All Website Data

      Finally, close Safari
      Close an app
      1. On an iPhone or an iPad with no home button from the Home screen, swipe up from the bottom of the screen and pause slightly in the middle of the screen
      2. On an iDevice with a home button, double-click the Home button and swipe right or left to find the app that you want to close
      3. Swipe right or left to locate the app you want to close
      4. Swipe up on the app’s preview to close it

      That should do the trick!

      Reply
  4. Dakota says

    March 2, 2019 at 6:36 AM

    I just bought this new movie off the app store and I only have this movie for 48 hours. app store redirected me to the TV app after I purchased the movie. but once I click to watch the movie, 5 seconds later an error pops up saying “too many HTTP redirects” any fixes?

    Reply
    • SK says

      March 2, 2019 at 8:28 AM

      Hi Dakota,

      Close all open apps by double pressing the Home Button or swiping up the Home Gesture Bar and then swiping up off the top of your screen all the app previews. Do this until all you see is your Home Screen.

      Then, open Settings > Safari and choose Clear History and Website Data. Then toggle off the setting to prevent cross-site tracking.

      In that same Safari Settings menu, scroll down to Advanced and again choose Website Data. Tap Remove All Website Data.

      Then restart your iDevice and try watching the movie again.

      If that didn’t work, sign out of the iTunes & App Store and sign in again, using this technique:

      1- Go to Setting> iTunes & App stores> sign out of your Apple ID account
      2- Open the App Store and try to download anything that’s free
      3- Enter your account details to sign in o go to settings and sign in there

      Reply
  5. JC says

    May 28, 2015 at 12:58 AM

    the error never showed after I switched off my VPN buttom

    Reply
  6. Bexsy says

    November 3, 2013 at 1:25 PM

    Hi everyone listen to alebadi feb 17 th
    Instructions I had this problem today and choose to follow what alebadi said worked great thank you

    Follow this below

    alebadi
    February 17, 2013
    iPhone 4s 32GB
    Hi…
    I have the same problem but I solved it easily…
    It happened when I tried to make another account and just closed the App Store, then I got the mentioned message…
    My solution was:
    1- Go to Setting> iTunes & App stores> sign out of your account
    2- Open App Store and try to download anything free and when asked to enter your account just close the App Store
    3- Go to setting again and sign in
    4- For here it worked for me, I don’t know about you… lol

    Reply
  7. Bexsy says

    November 3, 2013 at 1:23 PM

    Hi everyone listen to alebadi feb 17 th
    Instructions I had this problem today and choose to follow what alebadi said worked great thank you

    Reply
  8. Ryan says

    September 8, 2013 at 12:20 PM

    I tried everything that everyone said. Nothing is fixing it. The “too many http redirects” only occurs when I tap on Categories and Top 25. Any help would be nice.

    Reply
  9. Sunner says

    September 6, 2013 at 6:38 AM

    Thank u very much it worked for me:))

    Reply
  10. Kashif says

    August 31, 2013 at 6:35 PM

    Nothing working. Go to hell Apple.

    Reply
  11. John Allen Connolly says

    August 30, 2013 at 4:49 PM

    Nope. Nothing. Null. Nada.
    What’s really frustrating (and says a lot, actually), is that neither Apple nor the networks seem to give a damn, as this has been a problem for several months.

    Reply
  12. Pamreber says

    August 29, 2013 at 6:44 PM

    Having exact same issues as Bree. Have spent almost an hour on the phone with “apple support”… No help at all. Have had phone only 1 month :/ very frustrated

    Reply
  13. shoosy says

    August 24, 2013 at 6:10 PM

    Total fail. I expect this type of thing from Microsoft but not apple. None of this works. I think it’s a Apple central issue they need I resolve. Just like the recent issue with changing people’s security questions on us randomly so had to call in to get that fixed also. Apple is going down hill fast.

    Reply
  14. Sexyyswagg96 says

    August 17, 2013 at 11:48 PM

    I am getting the the same EXACT problems as Negron, please fix apple.

    Reply
  15. Negron says

    August 14, 2013 at 9:20 PM

    I also have iPhone 5 along with 6.1.4 most recent update and 2 days ago I noticed my categories and top 25 buttons within the App Store app have changed there location. Also while tapping on either tab, it comes up with HTTP too many redirects. Now I’ve done everything that the above people have suggested and nothing works and there’s no available update according to apple. Like I said my phone was perfectly fine up until 2 days ago, which tells me it’s an apple plague. Too many people having the same problem. Makes u wonder?????

    Reply
  16. Tonya says

    August 14, 2013 at 6:07 PM

    I’m having the exact same problem. I have an iPhone 5 and I’m using iOS 6.1.4. Ive tried all the little solutions people have listed and nothing has worked for me.

    Reply
  17. Bree says

    August 12, 2013 at 9:28 PM

    This def didnt work for me … :/ I am using iOS 6.1.3

    I even noticed that the bottom bar of my App Store is switched up as well. It’s not how it use to be. When I try to go “categories” or “top 25” it won’t let me. I get that error msg.

    PLEASE HELP ME

    Reply
  18. Steph says

    August 11, 2013 at 9:28 PM

    Nothing works

    Reply
  19. Tjkrbrown says

    August 10, 2013 at 9:26 AM

    Didn’t work. Dead on the water. Unable to update apps.

    Reply
  20. Nicholas says

    August 8, 2013 at 8:56 AM

    Tried and failed. Still getting the same error

    Reply
  21. Heather Howe says

    March 18, 2013 at 11:50 AM

    This is not working for me :(!! I would appreciate it if someone could fix it So It Will Work ;)!! That would make me extremely happy ;)!!!

    Reply
  22. Leonardo says

    March 11, 2013 at 3:06 PM

    I’ve follow the steps that it told me p, but I’m still getting the same error!!!
    Help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Reply
  23. Ntp says

    March 7, 2013 at 10:06 PM

    Working perfectly.

    Reply
  24. Aidan says

    March 6, 2013 at 3:58 PM

    Worked fine for me thanks!

    I signed out of my iTunes account via settings and then forced the App Store to close down. Then restarted the iPhone, logged back in to my account and bang; back in business.

    Reply
  25. FUNG says

    February 21, 2013 at 9:02 AM

    I just pdated to 6.1.2 then the problem automatic resolved

    Reply
  26. Marwan says

    February 21, 2013 at 4:13 AM

    Thanks! Works on jailbroken 4S with 6.1

    Reply
  27. Empfotography says

    February 20, 2013 at 10:27 PM

    New update fixes issue. Tested and approved.

    Reply
  28. Rich says

    February 19, 2013 at 4:29 PM

    I just updated to 6.1.2 and the problem resolved itself. I didn’t notice any mentioned of this issue being addressed with this, the most recent, iOS patch.
    I couldn’t get the instructions above to work either, but glad for the ideas and really glad the update cleared the problem (on my iPad 2/wifi only – I never had the issue on my iphone 5 for whatever it is worth)

    Reply
  29. David says

    February 19, 2013 at 7:21 AM

    This worked perfectly for me. Thank you.

    Reply
  30. Brandy says

    February 17, 2013 at 8:57 PM

    Me either 🙁

    Reply
  31. alebadi says

    February 17, 2013 at 2:23 PM

    iPhone 4s 32GB
    Hi…
    I have the same problem but I solved it easily…
    It happened when I tried to make another account and just closed the App Store, then I got the mentioned message…
    My solution was:
    1- Go to Setting> iTunes & App stores> sign out of your account
    2- Open App Store and try to download anything free and when asked to enter your account just close the App Store
    3- Go to setting again and sign in
    4- For here it worked for me, I don’t know about you… lol

    Reply
    • leapple says

      February 20, 2013 at 2:17 PM

      *******************
      Alebadi is a genius. Worked on my White iPhone 5 64GB
      *******************

      Reply
    • Jony says

      March 8, 2013 at 10:27 PM

      Worked for me too. 🙂

      Reply
    • barb says

      July 14, 2013 at 11:25 AM

      This worked for me!!!! thank you thank you thank you!!!

      Reply
  32. Djholler says

    February 16, 2013 at 11:54 PM

    Me neither. I get it when I try to open the ITunes Store. No solutions I have read on various websites resolves the problem

    Reply
  33. Jelizz says

    February 15, 2013 at 2:00 AM

    Pls help, I’ve tried this so far, but nth happens! I dun kno wat to do now! It still appears ” Too many http redirects” when I try to access App Store.

    Reply
  34. Alan says

    February 14, 2013 at 11:47 PM

    Like David I did it all, Twice, not fixed. It seemed happen after using Safari.

    Reply
  35. Kate says

    February 14, 2013 at 8:50 PM

    None of this worked for me…

    Reply
  36. Rozer says

    February 14, 2013 at 9:19 AM

    This is not working for me either. I’ve tried quite a few fixes from the internet and none are working.

    Reply
  37. Gost says

    February 14, 2013 at 1:49 AM

    This dont work for me too!

    Reply
  38. Chris says

    February 13, 2013 at 5:50 AM

    This did not work for me either. Submitted a trouble ticket/Email to Apple Support.

    Reply
  39. Mark says

    February 12, 2013 at 8:18 PM

    I deleted my you tube apps and then reloaded them. No idea why it worked, but I’m back in business.

    Reply
  40. Richard says

    February 12, 2013 at 5:57 PM

    Did not fix the problem

    Reply
  41. neobie says

    February 12, 2013 at 5:16 PM

    I have tried 1,3,4 but it didn’t help. Come here and tried the 2nd (Apple ID) solution and it works!

    Apple is dumb anyway.

    Reply
  42. Simon says

    February 12, 2013 at 3:45 PM

    Not working.

    Reply
  43. David says

    February 11, 2013 at 1:53 AM

    This didn’t works for me 🙁

    Reply
    • KS says

      February 13, 2013 at 10:22 PM

      me too.

      Reply
    • susieMR says

      March 2, 2013 at 5:00 PM

      Me either!! I hate updates!!

      Reply
    • CL says

      March 11, 2013 at 9:53 AM

      Did not work for me.

      Reply

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