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You are here: Home / Apple Help, Tips and Tricks – Support Index / Safari not working? How to troubleshoot your problems

Safari not working? How to troubleshoot your problems

Contents

  • Safari Browser
  • iCloud Connects All
  • General Issues and Help
  • iOS Safari Main Problems
    • Safari Secondary Issues on iOS
  • mac OS & OS X Safari problems
    • Safari Secondary Issues on macOS and Mac OS X
  • Where is the Print button in Safari iOS 13 / iPadOS?
  • Safari Issues with iOS 12, How To Fix
    • Safari Not Loading After iTunes or Software Update? Seeing Message That “Safari Cannot Be Opened Because of a Problem?”
    • Safari Time Limit Message? Here’s What you can do
    • Safari Does Not Load the Complete webpage
    • Private Browsing Missing in Safari with iOS 12
    • Safari Error Code 403 When Browsing

Safari Browser

An innovative web browser with some of the most advanced features, Safari is the browser of choice for all Apple products. Apple includes Safari with the macOS, Mac OS X, and iOS operating systems. With its blazing fast speed, users surf the wide web effortlessly on any other their devices, including Mac, iPad, iPhone, and iPod touch.

 

iCloud Connects All

Utilizing the powers of iCloud, users browse through all previously bookmarked pages, so favorite sites are always right at hand. Convenient multi-touch gestures that are built right into the browser for simple navigation. For optimal viewing, users zoom in or out, scroll up or down, and swipe left or right to travel between separate pages.

Safari Reader also allows the opportunity to avoid distracting advertisements while reading online articles in peace. There is not much that Safari cannot do; it even checks for spelling or grammar errors when typing and offers top-notch search engine suggestions.

Specifically designed with security in mind, Safari protects personal data by highlighting the legitimate sites and providing safe encryption technology for a worry-free browsing experience.

General Issues and Help

  • Safari Problems After Upgrade
  • Protect Your Privacy with Private Browsing In Safari [GUIDE]

 

iOS Safari Main Problems

  • Safari bookmarks disappear on iPad/iPhone
  • iPad Safari crashing regularly
  • Safari Problems after Upgrade for iOS
  • Can’t Delete Safari History on iPhone
  • Use Web Inspector to debug mobile Safari
  • How to sync bookmarks in Safari across multiple devices
  • Open YouTube links in Safari instead of the YouTube App in iOS
  • Safari Slow or Crashing With iOS 10
  • How to add and delete/clear reading lists on Safari on iPad, iPod, and iPhone
  • Cache problems with Safari, fix
  • Safari Reading List disappeared on iPad, iPhone
  • Safari Crashing after typing on search Bar
  • Two ways to view a full desktop website in iOS

Safari Secondary Issues on iOS

  • Safari not scrolling on Mac, iPad, iPhone and iPod
  • Open a New Tab or Page in Mobile Safari with iPad, iPhone or iPod Touch
  • iPad: Safari Auto-Refreshes Pages Between Sessions; How to Limit
  • How to save images / photos from Safari or Mail on iPad / iPod / iPhone
  • Safari accept cookies setting keeps resetting itself to never accept cookies, fix
  • Can’t scroll down in Safari on iPad / iPhone / iPod Touch
  • Safari Freeze on iOS 9.3.1

mac OS & OS X Safari problems

  • Safari Crash or not launching after El Capitan upgrade
  • Mac Safari web content quit unexpectedly error
  • Safari Images Not Showing Up
  • Safari Problems after Upgrade for macOS
  • Fix Safari Slow, Stalled Page Loads by Disabling DNS Prefetching
  • Not scrolling on Mac, iPad, iPhone and iPod
  • Safari Slow after El Capitan upgrade
  • Unresponsive and Frozen on MacBook
  • Make Safari faster: Clear Safari’s cache, cookies, and history
  • How to sync bookmarks in Safari across multiple devices
  • Make Safari faster, more secure with OpenDNS
  • Apple: Unsupported Third-Party Add-Ons May Cause Safari Crashes, Slowness
  • Pages Load Slowly or Only on the Second Try; Local Network Dies: Fix

Safari Secondary Issues on macOS and Mac OS X

  • How to view HTML source code in Safari
  • Safari Crashes: Fixes
  • Safari Slowness; Potential Fixes
  • Slow Safari: Speeding It Up
  • Safari Crashes at Launch: Check Third-Party Add-Ons
  • Adds Extensions to Safari, Fixes Page Loading Bug and More
  • Safari: Slow or Lagged Scrolling; Fix
  • Safari Hangs While Loading Pages: Fix
  • Safari: Netflix Streaming Does Not Work; Fix
  • Safari: Pages Will Not Load; Fix
  • Changing Safari User Agent
  • Blurry Fonts in Safari 5.0; Fix
  • Safari 5.0.1 Fixes Mail Black Background Issue
  • Troubleshooting Safari 5.0: Eliminating Slowness, Crashing, Page Loading Problems and More
  • Safari Crashes at Launch: Check Third-Party Add-Ons

Where is the Print button in Safari iOS 13 / iPadOS?

09/19/2019 – Several users have found that they are unable to access the ‘Print’ function in Safari after updating to iOS 13. The print function is there but you will need to adjust the Share Sheet to access it in your share sheet favorites. It has been moved out of the Favorites / Suggestions in the basic share sheet in Safari.

Here is how you access the print function on Safari and add it to your Share Sheet

  • Tap on the Share sheet icon when browsing a page in SafariAirPrint via Safari on iOS 13
  • Scroll up on this screen to reveal other actions and you will be able to find ‘Print’. You have to scroll up to see the complete list of available actions.How to Print from Safari on iOS 13
  • Tap on ‘Edit Actions..’ at the bottom of the screen
  • Tap on the ‘+’ icon next to Print in order to additional to your Share sheetSafari Print function missing in iOS 13

Safari Issues with iOS 12, How To Fix

With iOS 12, Apple has introduced some changes that make Safari fast, more integrated with new components such as Screen Time and more secure.

In this section, we will first address some common settings that can cause Safari issues in general and then dive into specific iOS 12 Safari related issues and tips on how to fix them.

iOS 12 Safari Not Working, How-To Fix

One of the main glitches that we found when using Safari with iOS 12 was around the experimental features settings in Safari.

If you are seeing weird Safari behavior with iOS 12, Start by tapping on Settings > Safari > Advanced > Experimental Settings. The feature that you should disable is the ‘Swap processes on Navigation’. This feature has been a little buggy and can cause weird issues if you have it enabled.

The other area to inspect when using Safari and iOS 12 is the Restriction settings. This has changed from iOS 11.

Tap on Settings > Screen Time > Content and Privacy Restrictions and check your settings here. Disable Restrictions and check if you are still having Safari issues around accessing websites et al.

Similarly, if you are having issues browsing only certain sites, you may want to explore your content and privacy restrictions in the Screen Time app. Make sure that screen time restrictions web content is set to unrestricted.

Safari Not Loading After iTunes or Software Update? Seeing Message That “Safari Cannot Be Opened Because of a Problem?”

Some folks report problems with Safari after updating to a newer version of iTunes.

In particular, folks see the following message: “Safari will not load because of a problem. Check with the developer to make sure Safari works with this version of OS X. You may have to reinstall the application. Be sure to install any updates to the application and OS X.”

If that’s happening to your Mac, try the following:

  • Rename the folder/file or put in a folder on your Desktop to isolate it this file: MobileDevice (navigate to /System/Library/PrivateFrameworks/MobileDevice.frameworks/Versions/A/MobileDevice)
    • If you can’t find this file, go to Finder > Go Menu (at the top)
    • Choose Go to Folder… (or use shortcut cmd + shift + G)
    • Type this in the search window: /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A
    • Locate the MobileDevice file
    • Isolate this file into a folder on your Desktop, rename it by adding a _OLD onto the end of its name, or drag it into your trash (we don’t recommend deleting this file)
  • Restart your Mac
  • Check is Safari starts working again

We’re not experiencing this issue ourselves so we are unable to verify.

You may not be able to do local backups of iDevices with iTunes after deleting, moving, or renaming MobileDevice files or folders.

Do You Back Up Your Mac?

If you back up your Mac regularly using Time Machine or another tool, you could also try and restore via Time Machine (or copy) the
System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice
from your backup and replace the current file with this backup version.

Don’t Back Up?

If you don’t back up (okay, you really should) you could also copy that same file from a Mac that uses the same operating system and doesn’t have this issue.

Easiest Solution? Update Your Mac OS X to El Capitan or any version of macOS!

Another workaround, if you don’t want to mess with those files, is to update your macOS or OS X to a later version—this appears to solve this particular issue.

Safari Time Limit Message? Here’s What you can do

Since the Screen Time feature is new addition to the core iOS, many users are going to see a new message when their time limit for online browsing is up.

If you see the Time Limit Up Message when trying to browse, you will need to check your Screen Time App settings.

Tip: –A quick workaround when facing this message and if are unable to access Safari for browsing, simply use another browser such as Chrome to get around this issue.

Safari Does Not Load the Complete webpage

In some iOS 11 versions as well as Beta release versions of iOS 12, we found this very perplexing and annoying issue. When you try to load a webpage, it didn’t load completely on the browser. Instead it loads it partially with blank space at the bottom of the screen.

We are not sure what causes the issue. This issue appears to be happening irrespective of the iOS device you are using to browse.

Tip: –When faced with the incomplete page load issue on Safari, a quick workaround is to change the orientation of the iPhone or iPad. Switch your device to landscape mode for a couple of seconds and the page will immediately load. You can then switch it back. Some users had also success by closing the safari app, turning their iPhone off and restarting iPhone and Safari.

Here is a New Safari Feature that will increase your productivity when you are browsing through multiple Safari tabs.

Tip: On iPad Safari, you can now open links in a new tab instantly by tapping on them with 2 fingers

This is much faster compared to holding down a link to bring up the menu, then clicking “open in a new tab”. Give it a Try!

Private Browsing Missing in Safari with iOS 12

Many Users who have been testing Safari using iOS 12 had found that the private browsing feature was missing. This was later fixed during the subsequent iOS updates and you should be able to access private browsing without any issues.

If you are missing private browsing feature on your Safari for some reason, here are a couple of tips that you can try and see if it works for you.

  1. Start by Turning off Safari in your iCloud Settings on your iPhone and then turning it back on.
  2. Close Safari App and re-open to check if Private browsing is working again.
  3. Disable Screen Time Passcode on your iPhone or iPad and see if it allows you to use the private browsing feature
  4. Start with Settings > Screen Time > Change Screen Time Passcode. Here choose ‘Turn Off Screen Time Passcode”. Now open a new Safari session and check if private browsing is available on your iPhone

Safari Error Code 403 When Browsing

This is another one of the weird ones that is primarily related to your cellular services provider.

When trying to search using Safari, it doesn’t open the search results; instead, it shows you the error code 403.

The only workaround here till your cellular service provider fixes the issue is to switch to Wi-Fi and see if you are able to browse without getting 403 errors.

Please let us know in the comments below if you have any questions or if you have a valuable tip to share with the other readers.

We will keep the iOS 12 section updated as we discover new issues and workarounds based on your comments.

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