It’s a strange and random problem for many of us Mac users. We work as usual and then all of a sudden the Mac mouse cursor (pointer) disappears, and we’re stuck! To find it, we hunt all over our screen, clicking and wiggling all over the place to just get that darn pointer visible.
This particular problem occurs with no pattern, it just happens. We call it the “where’s my mouse?” syndrome. And it’s definitely something you don’t want to catch!
But we are not alone. Many fellow macOS and Mac OS X users encounter this issue too. And they find that their mouse cursor (or pointer) randomly disappears and then reappears with no apparent logic.
And this problem is especially annoying for folks whose work depends on the mouse cursor. The bottom line is that this issue makes it impossible to use our mouse or trackpad. So what to do?
Quick Tips
Try These Steps To Fix Your Disappearing Mouse Pointer
For third-party mice and trackpads, check the manufacturer for a firmware update (drivers) compatible with macOS Catalina
Change the mouse’s or trackpad’s on-screen pointer to a larger size
Move down to the Dock, pause, and then move up to screen center
Ask Siri for help in locating your mouse on-screen or increasing the cursor’s size to help you find it
Switch your active window by pressing the Command (⌘) and Tab keys
Create a new hotkey in Mission Control
Check battery levels for wireless mice and trackpads
Turn on the accessibility preference Shake Mouse Pointer to Locate
Click and drag or right-click to make your mouse pointer visible
Don’t forget that starting with macOS Sierra, Siri is available to help you through your digital lives. If you set up Siri on your Mac, use Siri to get your mouse cursor back! Hopefully, you set up a keyboard shortcut for accessing Siri, so launching her without your mouse or touchpad is easy.
The default shortcut for Siri is one of the following
Hold Command (⌘)+Space
Hold Option+Space
Press Function (FN) +Space
There’s also an option for you to customize your own keyboard shortcut for Siri.
If Siri is enabled on your Mac, she can help you get your mouse cursor back. Just have her perform the steps listed below.
Check out our article on using Siri on macOS to see what she offers and how to get her working for you!
Ever lose track of your mouse pointer via Mission Control!
Reader Dan provides a great temporary fix that’s both quick AND easy—using just your Mac’s Mission Control.
Open Mission Control preferences and assign a new hotkey to bring up your dashboard as an OVERLAY. When you can’t find your cursor, just tap that hotkey twice, and your cursor returns!
On your Mac, change your Mission Control System Preferences for options and shortcuts by going to Apple menu > System Preferences > Mission Control.
To access your Mac’s Mission Control
From a trackpad: swipe up with three fingers. To leave, swipe down
From a keyboard: To enter or leave, press the Mission Control key, use the Control Strip, or press Control-Up Arrow
How-To Fix Mouse Pointer Disappearing Problem
Before you try any of the steps below, click somewhere else and see the cursor returns. If not, close all open apps and restart your Mac. See if your mouse cursor is back. If the cursor has not returned or you cannot close and restart your Mac, continue trying the solutions below.
1-First make sure that there are no connections or interactive issues
For instance, make sure that your mouse is turned on if you are using a wireless mouse. And check the battery level of your mouse. If you happen to use a mousepad, try a solid color rather than patterned or multicolor. The color or pattern differences sometimes confuse your mouse.
If you configured interactive corners (Mission Control’s Hot Corners) on your screen, try and move into an interactive corner when your mouse cursor disappears, often it reappears just by doing this simple step. It seems that flipping to a Hot Corner restores visibility to your mouse cursor.
Some readers report that even when they don’t have hot corners configured, opening up Mission Control appears to restore your missing mouse cursor.
2-Use Your System Preferences
Go to System Preferences > Accessibility > Display > Cursor Size and change the cursor size
Or go to System Preferences > Accessibility > Zoom > More Options button and check “Enable temporary zoom”. Simply hitting Ctrl+Option brings back the mouse cursor
Another option is to allow Shake to Find. Go to System Preferences > Accessibility > Display > and turn Shake Mouse Pointer to Locate ON
3-When you cursor becomes invisible, switch your windows and press Command (⌘) and Tab
Go to another app then return to the app that you were using Command (⌘) and Tab Keys. This often works if this problem occurs because of a bug in the app. You’re basically switching back to your active app
4-Visit Your Dock or Your Menu Bar
When your mouse cursor goes invisible, just scroll blindly to below your screen dock (usually at the bottom of the screen.) Then scroll back up again. Your mouse cursor should reappear.
Alternatively, move your cursor all the way up to the menu bar, at the top of your screen. Once there, select a menu and click. Invoking a menu click often brings your cursor back.
5-Try Your Trackpad or Touchpad
If you have a trackpad, perform a three-finger swipe to the right on your Trackpad so that you get the Widgets screen. Wait 10-20 seconds and then do a three-finger swipe to the left to get back to the Finder and the cursor reappears!
Alternatively, try a four-finger swipe up and down on your Trackpad or Touchpad. A straightforward and fast solution!
Some readers also report success with a double click with two fingers on their Touchpads or Trackpads to get mouse cursors back.
6-Reset NVRAM
Turn off your Mac
Press your power button to turn on your Mac and immediately after the startup sound, press and holdCommand (⌘), Option, P, and R. Keep holding these keys until your computer restart again
7-Click and Drag
One solution is to click directly on your desktop and drag as if you were to be selecting a group then release. The mouse cursor usually reappears immediately after
8-Right Click
Try a right-click on your mouse if it has it or a Control-Click for mice that don’t. For Trackpads, click two fingers at the same time. Many times, the cursor comes right back.
9-Force Quit
Press and hold Command (⌘)+Option+Escape and force quit from your open applications.
Often, you won’t need to force quit any applications. Sometimes just bringing up the force quit menu brings your cursor back
If nothing above works, try this. Just press Command–Control–Power button to force restart your computer.
10-Patience is a Virtue
A final suggestion is to just wait patiently for a few minutes. Usually, your mouse cursor comes back out of its hiding, right on its very own! Or if you find yourself frustrated, try closing your laptop or computer. Just walk away. Wait a few minutes, have a cup of tea and return. With some time, your mouse returns.
There’s An App For That!
Yup, of course, there’s an app for that too. Mac users experiencing the “where’s my mouse” problem often benefit from the installation of a simple app to assist. There’s quite a selection of mouse locating app out there so head to your mac’s app store, search for mouse locator, and find an app that fits your need and wallet.
These apps all have the same premise, helping you find your mouse quickly and simply when you cannot.
Launching Without a Cursor, No Mouse Required!
There are quite a few commands we can do so without our cursors. And when performing the steps above, you probably need some of these at hand. So let’s go through a quick list of how to use our Macs without a mouse, trackpad, or touchpad. Keyboard shortcuts are our friends in these situations. And with practice and muscle memory, you probably will find yourself using these even when the mouse, etc. is working! Keyboard shortcuts just make us more efficient Mac users.
Keyboard Shortcuts: The Basics
Copy = Command (⌘)+C
Cut = Command (⌘)+X
Paste = Command (⌘)+V
Undo = Command (⌘)+Z
Redo = Command (⌘)+SHIFT+Z
Select All = Command (⌘)+A
Find = Command (⌘)+F
New (Window or Document) = Command (⌘)+N
Close (Window or Document) = Command (⌘)+W
Save = Command (⌘)+S
Print = Command (⌘)+P
Keyboard Shortcuts: Most Helpful
Open = Command (⌘)+O
Switch Application = Command (⌘)+Tab
Swap Windows in current application = Command (⌘)+~
Switch Tabs in current application = Control+Tab
Minimize = Command (⌘)+M
Quit = Command (⌘)+Q
Force Quit = Option+Command (⌘)+Esc
Spotlight = Command (⌘)+SPACEBAR
Open Application Preferences = Command (⌘)+Comma
Force Restart = Control+Command (⌘)+Power Button
Quit All Apps and Shutdown = Control+Option+Command (⌘)+Power Button (or Media Eject )
How To Launch System Preferences Via the Keyboard
Hit Command+Spacebar to bring up Spotlight and type “System Preferences.”
Then press return and you’re good to go
Using Mac keyboard shortcuts allows you to do things that normally need a mouse, touchpad, trackpad, or another input device. So at times when your cursor disappears, knowing some of these shortcuts really saves the day (and your work.)
Check the menus of the applications you’re using to discover even more shortcuts. They are listed to the right of each menu item (when available.) Be aware that individual applications may have their shortcuts. So the shortcuts that work in one app may not work in another.
macOS and OS X also allow you to create keyboard shortcuts. One caveat is that you cannot create shortcuts for general actions, like opening or closing an app. To create your own shortcut, go to your Mac’s Apple menu > System Preferences, click Keyboard, then click Shortcuts.
Reader Tips
Quite a few folks report problems with their Bluetooth mice and macOS Catalina, specifically after upgrading to Catalina 10.15.1 their Bluetooth mouse keeps freezing or connecting and then disconnecting. Most users solved these issues by installing firmware updates (drivers for macOS Catalina) for the mice and trackpad. If you have already installed the latest firmware updates, unpair and pair the devices to your Mac again
Go to System Preferences > Mouse > Set Up Bluetooth Mouse and uncheck Swipe between pages, Swipe between full-screen apps, and Mission Control. No more disappearing or missing mouse cursor again!
One of our readers, James, pointed out that for him this particular problem occurs with only certain conditions:
YouTube videos often try to hide your cursor. Pause the video and your cursor returns
Citrix Receiver. Citrix Receiver is an emulated environment, and it thinks the mouse is within this environment, so it turns if OFF
Parallels Desktop. When running Windows, the cursor may get trapped on the windows side hiding it from the Mac side
James recommends using a mouse locator app to find where the mouse is, and he then can use it even if invisible. A Big Thanks to James for these excellent tips!
A consistent albeit temporary fix I’ve found is to move the invisible mouse to the top left-hand corner and click once and the mouse reappears. It ALWAYS works for me!
Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the original editorial direction of AppleToolBox. He is based out of Los Angeles, CA.
Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.
In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.
Hi, had this happen a lot and by trial and error found a way that works every time and is simple:
using the track pad or mouse do a virtual scroll to the top left hand corner of the screen, doesn’t matter if you over track, when you are there just click and the cursor re appears as if by magic, Jim.
Just bought a new magic mouse. Sigh, wish my old battery one didn’t wear down; it served many years, and still works but I broke the runners and have to put tinfoil between the battery and contacts…so, bought a new one. The disappearing cursor began about a week in. I wasn’t very surprised to see I’m not the only one experiencing this issue, and less surprised to find there is no legitimate fix. It happens for me when I’m switching between different apps (multiple Finder screens, Firefox, Quicktime) – the pointer disappears when I switch to any other open app. Tried the System Preference fix; didn’t solve it. What ‘works’ is I reduce all the screens by throwing the (invisible) cursor to the upper right corner to open Mission Control, click anywhere on the desktop, return to whatever screen I was accessing, and the cursor is back. Man this feels like I just got some overpriced crap. It’s a mouse, Apple. A magic mouse apparently. The most basic component of input and control. How could you possibly mess up a mouse?
I’m getting it, too. is maddening and seems to be due to the last upgrade I did (to Mojave 10.14.6). Furthermore, it seems to be a common enough problem that Apple ought to be fixing this, and quickly. Tried making the cursor bigger earlier today. It worked for a few hours, then, later, the cursor keeps disappearing randomly. A cursor is the most fundamental of objects that makes computers go. Without it, we’re sunk. I can’t believe a company like Apple can’t (or won’t) fix this immediately.
mine has gotten to the point that every time I use my mac, the curser disappears.
Multiple times while I’m using it.
Sorry Apple, but it is not a rare situation.
No matter how you try to spin it you know there is a problem but you want and hope so badly that you can just cover it up and smooth it over soon one realizes how much of a problem it really is.
Thanks for that! It works
only problem is navigating the screen to try and enter the question to google!
somehow i managed, Weird this is the second time now that it has happened.
Considering Apple sites keep banging on about how incredibly rare this problem is, it is now plaguing me beyond words across both my iMac AND my Macbook Air!
Routinely on the Imac, this happens every time I am watching an Amazon Prime video and attempt to move the cursor across the screen….gone!
I have to do that stupid “guess the top left” routine to get it back EVERY time!!
Now I know that in the greater scheme of things this could seem to some to be a trifling problem, but considering the phenomenal sums of money Apple sting for their gear, and as much as I must admit that I do like their products, if they don’t pull their finger out and solve this issue, it would be enough to send me scuttling back to Microsoft!
very good point. i liked the point about patience or just using keyboard commands instead – so we all have to train the 20 most important keyboard short cuts now. haha..
I have a “Temporary Fix” that is easy to and quicker to use than any of your suggestions.
Go to “Mission Control” in the System preferences, and while you’re there assign a “HOTKEY” to bring up “Dashboard” as an OVERLAY (I use F19); then just tap it twice and ,voila, the cursor is back. Of course APPLE should eliminate this problem, because work-a-rounds are not kosher for Operating Systems.
Just gonna leave this here in case anyone needs it because I didn’t find this solution anywhere else on the Internet:
MacBook Pro 2016 running macOS Sierra: mouse pointer (cursor) set to as large as possible in System Preferences > Accessibility > Display > Mouse Options… mostly for fun, I’m not especially blind but the reactions from people who happen to walk up to my desk are funny.
Using dual-monitors and the MBP display (or even just the two monitors), I found that if I tried to maneuver within a TeamViewer or Microsoft Remote Desktop window, the cursor would disappear entirely. It is still there, but it became invisible.
I found out this can be negated by turning the cursor size down to something more normal. Clearly this is a bug as if I was actually visually-impaired and needed that large cursor to do work with, I would not be able to do so.
Maybe someone will bring this to Apple’s attention but honestly, it’s 4:57 on Friday, so it won’t be me.
Hope this helps someone.
Thanks for sharing your experience. That definitely sounds like a bug and certainly an annoying and problematic one for folks needing that larger mouse pointer. I am constantly battling with a lost mouse cursor and have some sight impairment, so I use a third-party app to help me along as needed.
Thanks again for letting us know about this quirk.
The problem is that the mouse cursor is made INVISIBLE. It is still there. It continues to work. But it is invisible. And the problem occurs with only certain conditions:
1. In Safari, YouTube videos when playing try to hide your cursor. When you pause the video, your cursor returns.
2. Citrix Receiver. I think the problem is that Citrix Receiver is an emulated environment. And it thinks the mouse is within this environment, turning it off in the Mac side.
3. Parallels Desktop when running Windows. It traps the cursor on the windows side hiding it from the Mac side.
I use Simple Mouse Locator to find where the mouse is so I can use it even if invisible. Then I will try to turn off the offender – generally this is YouTube.
Hi Mike,
Yeah I know. I wish there was a really simple way to fix this permanently. This particular problem plagued macs (and frustrated mac users) for years!
This really isn’t much help when you’re in the middle of a stock futures trade. A bit disconcerting. It’s happened to me several times; not so rare I think.
Had this issue. Mouse works. Clicks still work, and I have the feature turned on to enlarge the cursor when jiggled. When I stop, it shrinks back down into nothingness. Memory is fine; over a gig is free. “press Command and Tap”? Not helpful. I can see the cursor only when jiggled. Closing all open apps helps, but doesn’t help when it disappears again when I, y’know, actually want to use an app. Restarting helps, but it a major interruption when this happens regularly and randomly in my workflow, seemingly caused by different sets of apps. What is NWRAM? You’re describing the procedure for NVRAM.
Thank you for the feedback and for finding a spelling error. We’ve updated the article with some recent suggestions and corrected that spelling mistake on NWRAM. I’d like to blame my keyboard but since W and V are not near each other, the mistake’s on me. I hope some of the updated content helps.
Please update this article with this ‘solution’ from ages ago:
https://discussions.apple.com/thread/6726461?tstart=0
I had this problem return, but it went away again when I went to System Preferences > Accessibility > Zoom and unchecked both “Use keyboard shortcuts to zoom” and “Use scroll gesture with modifier keys to zoom”. Comes right back if I check either one.
Brand new MacPro with plenty of memory. No cursor anywhere, except like writer above mentioned – sometimes can make it appear by tooling around bar – but mostly does not work.
When I get weird issues like this, a lot of the time it is caused by my keyboard. Usually, either something is on the keyboard and pressing down on a certain key(s) or a key is just stuck
Same thing happens to me. I have el capital and o365. 15.19.1. I run an excel workbook that periodically pops up a userform that prompts me to select from a list even if the workbook is minimised. Sometimes when it pops up the cursor vanishes when I roll over the form or any open workbook. When I say it vanishes I mean it completely disappears even if i move the mouse off the window. You can see the mouse is still active but not visible. The only workaround I’ve found is to right click off to one side of the screen until the cursor reappears. It will then sometimes vanish as before but sometimes remains visible. I’ve recently found that moving the cursor to the bar at the top of the screen and clicking will also make it reappear. This is a workaround not a fix. The cursor shouldn’t just disappear. I run a Logitech 2 button wheel wireless mouse but can’t see how this could cause the problem as its only over excel.
)
Three finger swipe fixed it. Thank you!!
For me I reset my NVRAM and SMC on BigSur on iMac Desktop and it’s all fine now.
My mouse previously would always disappear after taking a screenshot on my external 4K display.
Hi, had this happen a lot and by trial and error found a way that works every time and is simple:
using the track pad or mouse do a virtual scroll to the top left hand corner of the screen, doesn’t matter if you over track, when you are there just click and the cursor re appears as if by magic, Jim.
Just bought a new magic mouse. Sigh, wish my old battery one didn’t wear down; it served many years, and still works but I broke the runners and have to put tinfoil between the battery and contacts…so, bought a new one. The disappearing cursor began about a week in. I wasn’t very surprised to see I’m not the only one experiencing this issue, and less surprised to find there is no legitimate fix. It happens for me when I’m switching between different apps (multiple Finder screens, Firefox, Quicktime) – the pointer disappears when I switch to any other open app. Tried the System Preference fix; didn’t solve it. What ‘works’ is I reduce all the screens by throwing the (invisible) cursor to the upper right corner to open Mission Control, click anywhere on the desktop, return to whatever screen I was accessing, and the cursor is back. Man this feels like I just got some overpriced crap. It’s a mouse, Apple. A magic mouse apparently. The most basic component of input and control. How could you possibly mess up a mouse?
I’m getting it, too. is maddening and seems to be due to the last upgrade I did (to Mojave 10.14.6). Furthermore, it seems to be a common enough problem that Apple ought to be fixing this, and quickly. Tried making the cursor bigger earlier today. It worked for a few hours, then, later, the cursor keeps disappearing randomly. A cursor is the most fundamental of objects that makes computers go. Without it, we’re sunk. I can’t believe a company like Apple can’t (or won’t) fix this immediately.
For me, the mouse only disappears when I switch windows or apps.
I can still click with it and use it, but I just can’t see it.
I can make it reappear by closing and opening my laptop (MacBook Pro), but this is a hassle to constantly have to do.
My mouse is not always like this, but it will happen for days at a time. My Mac is only a few months old and has plenty of storage left.
How do I solve this?
mine has gotten to the point that every time I use my mac, the curser disappears.
Multiple times while I’m using it.
Sorry Apple, but it is not a rare situation.
No matter how you try to spin it you know there is a problem but you want and hope so badly that you can just cover it up and smooth it over soon one realizes how much of a problem it really is.
Thanks for that! It works
only problem is navigating the screen to try and enter the question to google!
somehow i managed, Weird this is the second time now that it has happened.
Considering Apple sites keep banging on about how incredibly rare this problem is, it is now plaguing me beyond words across both my iMac AND my Macbook Air!
Routinely on the Imac, this happens every time I am watching an Amazon Prime video and attempt to move the cursor across the screen….gone!
I have to do that stupid “guess the top left” routine to get it back EVERY time!!
Now I know that in the greater scheme of things this could seem to some to be a trifling problem, but considering the phenomenal sums of money Apple sting for their gear, and as much as I must admit that I do like their products, if they don’t pull their finger out and solve this issue, it would be enough to send me scuttling back to Microsoft!
A 100% consistent but temporary fix I’ve found is to move the invisible mouse to the top left-hand corner and click once and the mouse will reappear.
It ALWAYS works for me.
But I just have to keep doing it everytime my mouse disappears. 😛
Just a temporary but reliable fix.
I’m using Macbook Air.
I have no luck /maybe because I’m not so good with computers/ to get back cursor on the mail up in right corner- I guess web mail cursor?
How about this: Instead of giving us workarounds…how about Apple fixes this ridiculous problem?
very good point. i liked the point about patience or just using keyboard commands instead – so we all have to train the 20 most important keyboard short cuts now. haha..
missing pointer on external monitor, only some windows => solved by changed to larger pointer size
I have a “Temporary Fix” that is easy to and quicker to use than any of your suggestions.
Go to “Mission Control” in the System preferences, and while you’re there assign a “HOTKEY” to bring up “Dashboard” as an OVERLAY (I use F19); then just tap it twice and ,voila, the cursor is back. Of course APPLE should eliminate this problem, because work-a-rounds are not kosher for Operating Systems.
Hi Dan,
Thank you for sharing your awesome tip! We’ll add it in. And yes, we totally agree—Apple should fix this issue, it’s been going on for years!
Cheers,
Liz
What’s up, I logged onto your post “Mouse cursor (pointer) disappears; invisible / missing” for help. And it worked! Thx
Funny, as soon as I Googled it and went to this page, it worked again!
This has been happening to me if i have video playing on CRACKLE via my web browser.
Just gonna leave this here in case anyone needs it because I didn’t find this solution anywhere else on the Internet:
MacBook Pro 2016 running macOS Sierra: mouse pointer (cursor) set to as large as possible in System Preferences > Accessibility > Display > Mouse Options… mostly for fun, I’m not especially blind but the reactions from people who happen to walk up to my desk are funny.
Using dual-monitors and the MBP display (or even just the two monitors), I found that if I tried to maneuver within a TeamViewer or Microsoft Remote Desktop window, the cursor would disappear entirely. It is still there, but it became invisible.
I found out this can be negated by turning the cursor size down to something more normal. Clearly this is a bug as if I was actually visually-impaired and needed that large cursor to do work with, I would not be able to do so.
Maybe someone will bring this to Apple’s attention but honestly, it’s 4:57 on Friday, so it won’t be me.
Hope this helps someone.
Hi Jay,
Thanks for sharing your experience. That definitely sounds like a bug and certainly an annoying and problematic one for folks needing that larger mouse pointer. I am constantly battling with a lost mouse cursor and have some sight impairment, so I use a third-party app to help me along as needed.
Thanks again for letting us know about this quirk.
Cheers,
SK
The problem is that the mouse cursor is made INVISIBLE. It is still there. It continues to work. But it is invisible. And the problem occurs with only certain conditions:
1. In Safari, YouTube videos when playing try to hide your cursor. When you pause the video, your cursor returns.
2. Citrix Receiver. I think the problem is that Citrix Receiver is an emulated environment. And it thinks the mouse is within this environment, turning it off in the Mac side.
3. Parallels Desktop when running Windows. It traps the cursor on the windows side hiding it from the Mac side.
I use Simple Mouse Locator to find where the mouse is so I can use it even if invisible. Then I will try to turn off the offender – generally this is YouTube.
James,
Thanks for sharing your experience and tips! I’ll add these excellent suggestions into the article.
Cheers,
Liz
Hi Mike,
Yeah I know. I wish there was a really simple way to fix this permanently. This particular problem plagued macs (and frustrated mac users) for years!
Cheers,
Liz
This really isn’t much help when you’re in the middle of a stock futures trade. A bit disconcerting. It’s happened to me several times; not so rare I think.
Had this issue. Mouse works. Clicks still work, and I have the feature turned on to enlarge the cursor when jiggled. When I stop, it shrinks back down into nothingness. Memory is fine; over a gig is free. “press Command and Tap”? Not helpful. I can see the cursor only when jiggled. Closing all open apps helps, but doesn’t help when it disappears again when I, y’know, actually want to use an app. Restarting helps, but it a major interruption when this happens regularly and randomly in my workflow, seemingly caused by different sets of apps. What is NWRAM? You’re describing the procedure for NVRAM.
Thank you for the feedback and for finding a spelling error. We’ve updated the article with some recent suggestions and corrected that spelling mistake on NWRAM. I’d like to blame my keyboard but since W and V are not near each other, the mistake’s on me. I hope some of the updated content helps.
Liz
@Anonymouse that doesn’t fix my problem, sadly. As posted below, my problem is caused by Citrix.
This happens to me all the time when I use Citrix Receiver. I think it’s a Citrix problem, not a macOS problem.
Please update this article with this ‘solution’ from ages ago:
https://discussions.apple.com/thread/6726461?tstart=0
I had this problem return, but it went away again when I went to System Preferences > Accessibility > Zoom and unchecked both “Use keyboard shortcuts to zoom” and “Use scroll gesture with modifier keys to zoom”. Comes right back if I check either one.
Brand new MacPro with plenty of memory. No cursor anywhere, except like writer above mentioned – sometimes can make it appear by tooling around bar – but mostly does not work.
it happens to me with i press shutdown
My cursor disappears while on desktop, no apps running.
When I get weird issues like this, a lot of the time it is caused by my keyboard. Usually, either something is on the keyboard and pressing down on a certain key(s) or a key is just stuck
Same thing happens to me. I have el capital and o365. 15.19.1. I run an excel workbook that periodically pops up a userform that prompts me to select from a list even if the workbook is minimised. Sometimes when it pops up the cursor vanishes when I roll over the form or any open workbook. When I say it vanishes I mean it completely disappears even if i move the mouse off the window. You can see the mouse is still active but not visible. The only workaround I’ve found is to right click off to one side of the screen until the cursor reappears. It will then sometimes vanish as before but sometimes remains visible. I’ve recently found that moving the cursor to the bar at the top of the screen and clicking will also make it reappear. This is a workaround not a fix. The cursor shouldn’t just disappear. I run a Logitech 2 button wheel wireless mouse but can’t see how this could cause the problem as its only over excel.
i’m sorry, that’s not a solution to me. apple has to get that fixed.
how to ‘Go to System Preferences’
Where is the step to do that. How do i go to find system preferences
Click on the Apple logo on the left most corner of your mac.You will find System Preferences on the drop down.