Did your recently update your iPhone’s or another iDevice’s to iOS latest version? And now, ever since that update, you can’t get ANY sound out of your iPhone’s speakers. Your iDevice seems to be stuck in some sort of “headphones mode” and only plays sound out of a pair of plugged-in headphones!
Sometimes your iPhone gets stuck in headphones mode preventing you from hearing any sound. The problem is that iPhone mistakenly acts as if headphones or earbuds are plugged in, and now your iPhone’s stuck.
- 1 QuickTips
- 2 No Headphones Jack But Still Stuck in Headphones Mode?
- 3 Unplug your Headphones
- 4 Try A Bluetooth Speaker
- 5 Check Some Settings
- 6 Try AirPlane Mode
- 7 Blow into the headphone jack
- 8 Use (or Make) a Tool
- 9 Try Some Music or Another App
- 10 Reset your iPhone and BackUp
- 11 Ease on Down the Road to Your Apple Store
First, let’s start really simple and try this one out: just go to Settings, Sounds & Haptics, then to Ringtone. Try different ringtones and see if your speakers and sound works again.
Also, make sure your battery has a charge of at least 30%. If less than that, charge it and see if the power level was the problem.
Finally, close all your open applications by double-tapping Home and swiping up to shut each and every app. Then restart your iPhone by pressing and holding the power button.
No Headphones Jack But Still Stuck in Headphones Mode?
Check out our article on how to Clean your lightning port and cable. Yes, your lightning headphones also get stuck into Headphones Mode! And a lot of other issues happen to our lightning ports–well, they are used for pretty much everything these days!
Unplug your Headphones
If you see the icon below when you adjust the volume buttons, there may be debris in the headset port. To remove, unplug then re-plug headphones several times (at least 7-8 times). Then perform a hard restart of your iPhone (pressing and holding both home and power or if no mechanical home button, volume down and power until the Apple logo appears on-screen.)
Some users have reported that they fixed this problem successfully by using a hair dryer or sucking (hard) on the headphone port. You may also want to use a toothpick or a Q-Tip and clean the port to remove any remaining dirt/particles. For the Q-Tip make sure you pull off most of the cotton so that it will fit the port snugly. But not to the point where it could get stuck! With the Q-Tip inside the jack, perform a few rotations to release anything that’s lodged inside.
If you try a hairdryer, make sure you blast the phone jack with the hair dryer on cold setting if available or the lowest temperature setting on your hairdryer.
Always make sure you turn your phone off before taking any of the steps listed above.
Try A Bluetooth Speaker
Try connecting your iDevice to a Bluetooth speaker or Bluetooth headphones, then disconnected it. See if that works in getting your headphones mode unstuck!
Check Some Settings
Tucked away in Accessibility is a setting called “Call Audio Routing.” This setting determines where audio is heard during phone calls and FaceTime audio calls. Sound familiar?
So let’s check these settings. Go to Settings > General > Accessibility and scroll down to the section titled “Interaction.” Continue to scroll until you find Call Audio Routing. It should list “Automatic.” If it doesn’t tap it and select Automatic from the list.
If it does already say “Automatic,” try setting it to Speaker. Now test it out by placing a call or FaceTime audio call. See if your speaker now works. If so, go back to this same setting and change it back to “Automatic.”
Toggling this setting mode may help get your iPhone unstuck from headphones mode.
Try AirPlane Mode
Switch ON Airplane mode for a minimum of 15 minutes. Go to Settings > AirPlane and toggle it on. Wait for 15 minutes or more and then switch it off and see if your speakers are working again.
Blow into the headphone jack
Before you use a compressed air machine or canned air to blow it into your iPhone’s headphone jack, get a flashlight and see if there is anything stuck inside. If something is noticeable, take it out. Now, carefully and gently blow air right into the headphone’s jack. That should remove any small particles. If it doesn’t, try and blow a little harder.
Or get a spray can of industrial strength “Dust Off” or similar. These products are usually used to clean computer keyboards and other electronics. Luckily, the small plastic straw attachment fits into the headphone jack almost perfectly. Blast some air in there for a few seconds and check and see if your audio is back into working order.
A couple of our readers even used a small vacuum cleaner to suck the headphone plug outlet. And wouldn’t you know, it worked! Just be very careful. And make sure you stick with a small vacuum–do not use any industrial or commercial types!
Use (or Make) a Tool
Some users find that an interdental brush helps to clean out any dirt and dust from the headphone jack. You find interdental brushes in almost any grocery store or drug store. Remember to clean with a light touch, just brushing the insides of the headphone jack. Adding a bit of rubbing alcohol to the brush helps to remove anything that might be stuck stubbornly on. Remember to use just a little bit and make sure your phone is off before inserting any tool into the headphone jack.
Another method is to make your own and very small lint brush by using a paperclip and some transparent tape. Bend the paperclip straight and wrap the paperclip’s tip with the transparent tape, sticky side facing outwards. Make sure you wrap the tape tightly around the paperclip. Gently insert the sticky tip into the headphone jack, lightly pressing it side to side to pick up whatever dust and dirt are there. Remember to turn off your phone before you try this and always use the lightest of touch.
Another reader realized that on the inside of the jack port there is a tiny, pinhead-sized silver pressure button. This particular iFolk found that this pressure button often gets stuck with humidity, grime, dust, you name it! So try a little light scraping with a safety pin followed by a swab with just a bit of alcohol fixed this problem.
Try Some Music or Another App
Some readers report that playing music worked for them with iTunes, Apple Music, Pandora, Spotify…you get the drift. Play music on any music related app, even YouTube!
First plug in your headphones or earbuds, open iTunes and play any song or audio program. Let your iPhone screen lock automatically. Then unlocked your phone, close iTunes by double clicking home and swiping upwards. Follow this by unplugging your headphones. Open YouTube, Pandora, Spotify, or similar and play something. Turn the volume all the way up and check if the speakers work again! If so, open other apps and verify that the apps and your ringer work too.
Reset your iPhone and BackUp
Some users found it helpful to turn off their iOS device and then turn it back On. If those solutions don’t work out for you, this method might help. Give it a try and let us know what’s going on.
Another reader reports success just by manually backing up her iDevice via iCloud. After she had completed the iCloud back up, she discovered that her iPhone wasn’t stuck in headphones mode anymore. So test this one out too. And if you backup via iTunes, it potentially works for that backup method as well.
- Call someone with your headphones ON and hit speaker. Once you hang up, turn your iPhone on Silent then turn OFF. That’s how I got my iPhone speaker working again.
- For iPhone 7s and models without headphone jacks, try plugging in your charger back into your iPhone and then immediately unplugging it. Repeat if needed.
- Use compressed air, spraying into the headphone jack or Lightning port, AND AT THE SAME TIME, press both the volume controls in. You might need a friend to help you out on this one!
- A simple solution is to switch ON the mute button and press the volume buttons. Headphone mode often changes back to the Ringer. Remember to switch off your mute button.
- Open the Apple Memo app and record a new memo. Solved the problem for me!
- Try a FaceTime call. Be patient as you might hear no sound for 10-30 seconds but stay on the call. For me, the speaker then kicked in and it left headphones mode.
- The only thing that worked for me was accepting a call with the headphones actually plugged in, and then unplugging and plugging the headphones in multiple times, then hanging up.
Ease on Down the Road to Your Apple Store
If you still have this problem, it’s time to contact Apple support or visit your nearest Apple Store. You might need your headphone jack replaced, usually part of the dock assembly (often the docks cable), Lightning connector, and headphone jack assembly, or lightning port if iPhone 7 or higher.
This is a repair you can do on your own, DYI. It all depends on your phone model.
If you want to attempt this replacement, make sure you know your model number and then do a web search for replacing the dock assembly or Lightning connector and headphone jack assembly for that particular iPhone or another iDevice model.