Several users have reported that they are receiving error messages when they try to update their device’s (iPad, iPhone, iPod Touch) software wirelessly. They get this error message: “Unable to check for update. An error occured while checking for a software update”.
How to troubleshoot. Try each step until you resolve your issue:
- You may want to try updating your software via iTunes. Updating your software may fix this problem.
- Settings > Wi-Fi and turn Wi-Fi off and then on again.
- Restart your iOS device.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
- Change your DNS settings. To do that, simply tap Settings > Wi-Fi then Tap the blue arrow next to your current Wi-Fi network. Tap the “DNS” field and enter the DNS servers; 8.8.8.8, 8.8.4.4 (Google’s Public DNS). After this, try a software update.
I tried all the steps and it is still not working…
I just tried it and it WORKED! I did not do the final step, the DNS entry, because once the wifi picked up the networks after the reset, I simply redid the password for the router, the password for iTunes (I reset it last night while setting up my wife’s new MacBook Pro), and away we went!
Thank you very much. It worked!
Ive tried all of those and it’s not working for me either..
same here. Can anyone give the correct solution please?
Doesn’t work. I’ve tried everything… Reset, changing the DNS, restating the settings etc. I cannot download the update to iTunes on my pc either. always gives me a timed out message after downloading for a half hour.
Mine either, help
I had tried to install ios 6 everything seems to run, but after 2 hours the process do not finish. It keep showing the apple and the bar filled almost till the middle.
Someone can help?
Same problem here.I tried to use itunes for update but it also gives error message “you do not have permission to access the requested resources”.
Doesnt work
Thanks fir nothing! Didn’t work for me either.
worked for me! Thank you
Not working duhhh
not working !!!!!!!!!!!
Not working
ufffffffff not working
I have followed exactly what was explained… Step by step & it didn’t work for me. So you mean to tell me only one person out of all of us got it to work? ! Please if anyone has gotten it to work let us all know… Thx so much…
I got it to work! I followed Step 5, and then when to software update. It showed ios7 ready to download but I kept getting an error message when downloading. I changed my DNS back to what it was before by clearing the DNS and going back to the main wi-fi page. Once reconnected to my wifi, I went back to the software download page. I tried a few more times after getting the error message, but after about the third time I got it to download! As expected, it took a little while because of the overload of people.
Thanks for this tip!! Really appreciated.
It worked for me. Thank you very much
Worked for me. Thanks.
didnt work for me
Followed steps 1-4. When I checked my I-phone 5s, I had no internet access, so I had to enter my network security key to reestablish my wireless connection. Once I did that, I went back to settings and was able to download the update. What a process, but it finally worked.
Thanks, worked like a charm!!!
Many Thanks. Worked a treat! Merry Christmas!
Tried all of the above with no luck. Anything else I can try?
DNS changed to 8.8.4.4 on my Ipad 3 and worked. Many thanks.
It worked like a charm, thanks so mch…
None of these worked? Help
Amazing! It worked like a charm. Thank you very much.
DNS change worked for me.
I can use iTunes to download the update but the stupid itunes is downloading a *complete* iOS file (Worth more than 1.3GB) which is ridicoulous.. Updating through iPhone means a smaller file (iOS 9.0.2 update was a mere ~40MB if I remember right)..
For iOS 9.1 update, as I read in other forums, is around 300MB for iPad; since I’m using iPhone 4S I bet it’ll be smaller than that.
Not of the above methods are working for me. Apparently iTunes is the only way to go but I have such limited bandwidth.
Would appreciate if someone has a solution.
Not Workinggg!!!!!!! 🙁
Step 1 should be – make sure you have enough memory. I got rid of some unused/unneeded items and it freed up enough space to allow the update.
It’s worked! Thanks:)
I prefer downloading on my iphone than itunes lol
All i do was just turning wifi off and then on. And when i check the software update it worked!
not working for me 🙁
Switching phone 6s off and back on worked for me
New update for iPhone 6.
1.80 GB iTunes
40 MB iPhone not working
Stupid thing
Put mine in airplaine mode after a couple of retries, it worked. Didn’t do any of these steps anyways.
I tried the steps mentioned above and nothing worked for me. Finally, it occurred to check how much space was available on the device. It was full. I freed up lots of space because updates can be large and it resolved the update issue.
Please help i did not get it!
thanks ios ghandi tried all the steps mentioned but it didnt work for me then ive read your message and luckily it work… thanks again 🙂
I deleted unnecessary apps on my ipad and now able to update.
It worked perfect for me.
I used step 5
Thanks a lot
ur the best thanks a lot