Several users have reported that they are receiving error messages when they try to update their device’s (iPad, iPhone, iPod Touch) software wirelessly. They get this error message: “Unable to check for update. An error occured while checking for a software update”.
How to troubleshoot. Try each step until you resolve your issue:
- You may want to try updating your software via iTunes. Updating your software may fix this problem.
- Settings > Wi-Fi and turn Wi-Fi off and then on again.
- Restart your iOS device.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
- Change your DNS settings. To do that, simply tap Settings > Wi-Fi then Tap the blue arrow next to your current Wi-Fi network. Tap the “DNS” field and enter the DNS servers; 8.8.8.8, 8.8.4.4 (Google’s Public DNS). After this, try a software update.
March 18, 2012 at 11:43 AM
I tried all the steps and it is still not working…
April 5, 2012 at 5:29 AM
Ive tried all of those and it’s not working for me either..
April 9, 2012 at 12:16 AM
same here. Can anyone give the correct solution please?
May 15, 2012 at 3:44 AM
Doesn’t work. I’ve tried everything… Reset, changing the DNS, restating the settings etc. I cannot download the update to iTunes on my pc either. always gives me a timed out message after downloading for a half hour.
September 20, 2012 at 9:01 AM
Mine either, help
September 21, 2012 at 3:00 PM
I had tried to install ios 6 everything seems to run, but after 2 hours the process do not finish. It keep showing the apple and the bar filled almost till the middle.
Someone can help?
September 22, 2012 at 12:39 AM
Same problem here.I tried to use itunes for update but it also gives error message “you do not have permission to access the requested resources”.
September 24, 2012 at 11:41 AM
Doesnt work
September 24, 2012 at 12:21 PM
Thanks fir nothing! Didn’t work for me either.
October 2, 2012 at 5:10 PM
worked for me! Thank you
November 15, 2012 at 11:00 PM
Not working duhhh
March 12, 2013 at 8:36 AM
not working !!!!!!!!!!!
March 22, 2013 at 3:52 AM
Not working
March 22, 2013 at 11:33 PM
ufffffffff not working
March 24, 2013 at 7:30 PM
I have followed exactly what was explained… Step by step & it didn’t work for me. So you mean to tell me only one person out of all of us got it to work? ! Please if anyone has gotten it to work let us all know… Thx so much…
September 18, 2013 at 10:40 AM
I got it to work! I followed Step 5, and then when to software update. It showed ios7 ready to download but I kept getting an error message when downloading. I changed my DNS back to what it was before by clearing the DNS and going back to the main wi-fi page. Once reconnected to my wifi, I went back to the software download page. I tried a few more times after getting the error message, but after about the third time I got it to download! As expected, it took a little while because of the overload of people.
Thanks for this tip!! Really appreciated.