Email is a necessary evil in today’s world, despite the fact that it’s turning into a never-ending cycle of junk mail and newsletters. But no matter what you do, you’ll probably need to use the Mail app to access your various email accounts at any given time.
There are third-party email apps that try and make life a bit easier when it comes to managing your accounts, including the ability to add multiple accounts. Plus, these third-party clients aren’t limited in any way when it comes to how quickly you receive your emails. Nevertheless, for many, Apple’s stock Mail app remains the most commonly-used email application on the iPhone, iPad, and Mac.
How To Fix If Your iPhone Is Restricted From Creating Mail Accounts
One issue has started appearing for some users, where they are unable to create (or add) new Mail accounts. An error appears stating “This iPhone is restricted from creating mail accounts”, even if they are the only user of the iPhone and are not part of any Family Group. It seems that this has to do with the new Screen Time functionality that was added with iOS 12.
With Screen Time, you can actually see how much time is being spent in different apps, along with being able to manually set limits so that you don’t end up wasting too much time browsing Reddit instead of working. This also allows you to create different content and privacy restrictions on a per-device basis, which can be really helpful for those who need a bit of oversight.
Thankfully, if you run into the issue of not being able to create or add accounts to the Mail app, there is a way to fix that. Here’s how you can do so:
Open the Settings app on your iPhone.
Scroll down and tap Screen Time.
Tap Content & Privacy Restrictions.
Scroll down and tap Account Changes.
Tap Allow.
Once you tap Allow, you’ll be able to go back into the Mail settings and attempt to re-add (or create) the account that you could not before. The only potential hiccup comes if your iPhone is managed by someone else, as you will need to enter the specific passcode that was entered to create the restrictions. In the event that you still cannot add an account, you’ll need to reach out to whomever created the restrictions on the iPhone.
Andrew is a freelance writer based on the East Coast of the US.
He has written for a variety of sites over the years, including iMore, Android Central, Phandroid, and a few others. Now, he spends his days working for an HVAC company, while moonlighting as a freelance writer at night.
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