Shortly after the iPhone 4’s launch, many early adopters found their SIM card wasn’t recognized. Error messages bombarded users saying “No SIM Card Installed,” and there was no clear way to fix it.
The iPhone 4 is long in the past now, but the No SIM issue is still a common problem for iPhone users. Even with iPhone XS or iPhone XR!
Find out what you can do to fix it below.
- 1 Quick Tips
- 2 Why is my iPhone saying there is no SIM card installed?
- 3 Can you use an iPhone without a SIM card?
- 4 How do I fix my SIM card not being detected?
- 4.1 Step 1: Make sure your cell plan is active
- 4.2 Step 2: Update iOS on your iPhone
- 4.3 Step 3: Close every app and restart your device
- 4.4 Step 4: Check for Carrier Settings Updates
- 4.5 Step 5: Remove, inspect, and reinsert your SIM card
- 4.6 Step 6: Try a different SIM card
- 4.7 Step 7: Reset Network Settings
- 4.8 Step 8: Restore your iPhone to factory settings
- 4.9 Step 9: Contact Apple Support
- 4.10 Related Posts:
Fix your SIM with these quick tips:
- Make sure your cell plan is active.
- Update iOS on your iPhone.
- Close every app and restart your device.
- Check for Carrier Settings Updates.
- Remove, inspect, and reinsert your SIM card.
- Try a different SIM card.
- Reset Network Settings.
- Restore your iPhone to factory settings. (CAUTION: This may brick your iPhone)
- Contact Apple Support
- iPhone Searching or No Service, how to fix
- SIM PIN? Here’s what to do if you’re locked out of your SIM card
- How to use dual SIM and eSIM on iPhone XR and XS
- Getting a ‘Could not activate error on iPad or iPhone? Some quick fixes
- How to turn iPhone into iPod Touch
Why is my iPhone saying there is no SIM card installed?
Your iPhone might give any of the following messages if the SIM card isn’t working properly:
- No SIM
- No SIM Installed
- Invalid SIM
- Insert SIM
This issue happens when your iPhone is unable to detect the SIM card in your device. It might be because there isn’t a SIM card in there. It might be because the SIM card is dislodged. Or it might be because the software isn’t working correctly.
Whatever the reason, these messages keep popping up until you fix it. We’ll tell you how to do that below. Alternatively, find out what to do if your iPhone says Searching or No Service.
Can you use an iPhone without a SIM card?
If your SIM card isn’t working, you can just take it out of the iPhone. But this does mean you constantly get a message saying:
No SIM Card Installed.
There’s no way to stop this message appearing without jailbreaking your iPhone. It might be easier to find an unused SIM card to keep in your iPhone instead. You might be interested in reading our other post about turning an iPhone into an iPod touch.
How do you remove the SIM card from an iPhone?
Take your iPhone out of its case and look for a rectangular slot on the edge of your device. This is the SIM tray — the SIM card is inside.
Remove the SIM tray using the SIM tool that came with your iPhone or a straightened paperclip. Push the end into the small hole until the tray pops out. It only pops out a little bit, but it’s enough to grab it and pull the rest of the way.
When you finish, push the SIM tray back into the slot — making sure it’s the right way around. It clicks back into place and should be flush with the edge of your iPhone.
How do I fix my SIM card not being detected?
There are plenty of questionable solutions on the internet for the No SIM card installed error on iPhones.
Since it’s caused by the SIM card not connecting with your iPhone properly, some users have taken to putting tape on the back to thicken it or fashioning makeshift SIM trays to add pressure on the card, forcing a better connection.
I’ve even seen people advise you to slam your iPhone on a table to make the SIM card connect again!
We don’t recommend any of these solutions. They would all void your warranty or consumer law rights if Apple found out you did them. And what’s more, they could cause damage or more problems on your iPhone!
Instead, follow our steps below to fix your iPhone No SIM problems safely.
Step 1: Make sure your cell plan is active
It’s possible your SIM card has stopped working because of a problem with your cell provider. Perhaps they’ve got a cell tower down or other known issues?
Might they have closed your account by mistake or blocked your SIM card? Sometimes this happens after delayed payment or if you report your phone as stolen.
You should check your cell plan online and look for new messages or notifications. If you don’t see anything, call your cell provider to ask if your account is still active.
Step 2: Update iOS on your iPhone
When your iPhone says No SIM card installed, there’s a chance it’s because of a fault in the operating software. Bugs in iOS are relatively rare, but still, happen from time to time. You can fix them by updating to the latest software.
As soon as Apple finds a software bug — like iPhones thinking there is no SIM card installed — it works hard to release a fix in the next update.
Go to Settings > General > Software Update to look for new updates on your iPhone. Or connect it to a computer running the latest version of iTunes. Download and install any that you find.
Step 3: Close every app and restart your device
A good old restart might be the trick you need. It’s an old favorite for a good reason. Closing every app and restarting your iPhone forces it to restart background processes which might be the cause of your problems.
Swipe up from the bottom of the screen and pause in the middle, or double-click the Home button, to see all your open apps. Push each app off the top of the screen to close it.
Then hold the Sleep/Wake button on the side of your iPhone. Slide to power off when you see the prompt and wait 30 seconds for your iPhone to power down completely.
Finally, press the Sleep/Wake button again to turn the iPhone back on — hopefully, you don’t get a message about the SIM card again!
Step 4: Check for Carrier Settings Updates
When your cell carrier changes its systems, your iPhone should update automatically. Yet, sometimes a Carrier Settings Update slips under the radar. This means your iPhone can’t speak with the network anymore!
Go to Settings > General > About. Let your iPhone sit on this page for a minute — it searches for Carrier Settings Updates in the background and alerts you if it finds any. Make to install them if it does.
Step 5: Remove, inspect, and reinsert your SIM card
There could be a physical problem with your SIM card or SIM tray that is leading your iPhone to think there’s no SIM card installed.
Remove your SIM tray and ensure it isn’t bent. Also, make sure it sits flush against your iPhone when fully inserted. If you have the SIM tray from a different model iPhone, it won’t connect your SIM card properly.
Check your SIM card doesn’t have water stains or scratches on it. Either of which means you should replace it. And make sure it’s the right size for your iPhone.
Look inside the SIM tray slot on your iPhone for a small white liquid indicator tab. If this tab has turned orange or red, it could mean your iPhone has suffered liquid damage, which might be why it doesn’t recognize your SIM card!
Clean your SIM card with a soft damp cloth and clear debris out of your SIM tray slot using compressed air. Ensure the SIM card is totally dry before you put it back in the iPhone.
Step 6: Try a different SIM card
It’s possible your particular SIM card is faulty. If you have a second active SIM card, or you can borrow one, insert that into your iPhone instead.
Make sure the SIM card you use is the right size for your iPhone. Only use a SIM card that was manufactured to that size, not one that has been trimmed down by hand.
Use your iPhone with the new SIM card for long enough to find out if the No SIM message still pops up or not. Don’t worry if you can’t make phone calls or access the internet — your iPhone might be locked to a different network.
If your iPhone recognizes the new SIM card, contact your cell provider to replace your original one.
Step 7: Reset Network Settings
Various background settings on your iPhone can change the way it works with your SIM card. You can reset them, but it also causes your iPhone to forget any Wi-Fi networks you’ve connected to in the past.
Go to Settings > General > Reset. Choose to Reset Network Settings and enter your passcode if prompted.
Step 8: Restore your iPhone to factory settings
CAUTION: This may brick your iPhone!
When you restore an iPhone, it uses a SIM card to activate itself. If your iPhone can’t do this, it becomes totally unusable! You should only restore your iPhone if you have a spare phone to use should it go wrong.
Make a backup of your iPhone before you restore it. You can do this over iCloud or by connecting your iPhone to a computer running iTunes.
We suggest restoring your device using DFU mode, which is the deepest level of restore possible. You can find the instructions to enter DFU mode for every iPhone here.
Alternatively, go to Settings > General > Reset. Choose to Erase All Contents and Settings then enter your passcode and Apple ID details when prompted.
Step 9: Contact Apple Support
You should contact Apple Support if you still get messages on your iPhone saying:
- No SIM
- No SIM Installed
- Invalid SIM
- Insert SIM
Visit the Apple Support website to speak to Apple’s advisors, who can offer further troubleshooting help. They may schedule an appointment at the Genius Bar for hardware diagnostics and repair.
I hope you got all the help you needed from this post. Let us know in the comments below if your SIM card still doesn’t work, and we’ll do what we can to help!
Dan is a freelance writer based in South West England.
He spent two years supervising repairs as a Genius Admin for Apple Retail and uses that knowledge to keep our troubleshooting guides up to date.
Long before that, Dan turned to Apple products from a musical background. Having owned iPods for years, he bought a MacBook to learn sound recording and production. It was using those skills that he gained a first-class Bachelor of Science in Sound Technology.