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You are here: Home / iPhone / Night Shift Scheduling not working? How-To fix

Night Shift Scheduling not working? How-To fix

By Andrew Myrick 11 comments Last updated May 15, 2020

There are a lot of great things about a new iOS or iPadOS update, but one frustrating aspect is the number of bugs that usually plague devices. In iOS 13 and iPadOS, we see more bug reports and issues with this release, then almost any other major one in recent memory. The most recent of which is causing issues for those who use Night Shift Scheduling.

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It seems that Night Shift Scheduling is broken for some, with no apparent rhyme or reason. Luckily, the internet sleuths have come to the rescue.

Contents

  • What is Night Shift?
  • How to fix Night Shift scheduling not working
  • Conclusion

What is Night Shift?

Back in the old days of iOS 9, that’s when Apple started focusing more on the wellbeing of its users. iOS 9.3 introduced Night Shift Mode, which reduced the blue light emitted by your iPhone and iPad display when in use.

A common theme nowadays is that the blue light that comes from your various devices actually works to keep you awake. This can cause restless nights along with potential damage to your eyesight if you stare at screens for too long.

With Night Shift, your screen will show a yellowish tint to help reduce those harmful blue lights coming from that gorgeous display. In fact, Night Shift has made its way to not only the iPhone but also the iPad and Mac over the years in an effort to help.

How to fix Night Shift scheduling not working

One key feature of Night Shift was the ability to set a specific schedule for when it would be enabled. This gives you better control over when to dim the lights, but there is also a simple “Sunset to Sunrise” option available, provided that you have Location Services enabled.

Despite being released years ago, Night Shift users have run into some issues as of late, with the release of the iOS 13.3 beta. More and more users are beginning to report that Night Shift scheduling is no longer working.

Night Shift Scheduling not working 1
Night Shift Scheduling not working 2

Here’s what you need to do to get Night Shift working again:

  1. Open the Settings app on your iPhone
  2. Scroll down and select Privacy
  3. Tap on Location Services
  4. Scroll down and tap System Services
  5. Toggle System Customization to the On position
Night Shift Scheduling not working 3
Night Shift Scheduling not working 4

For some users, it seems that iOS and iPadOS disable this feature while updating. And that is causing the issues with Night Shift. Once you enable it again, Night Shift scheduling should work as normal and as you are used to, even with these new and updated devices.

Conclusion

Night Shift is a great way to save your eyes from staring at the blue screens for far too long. With this scheduling ability, you don’t even have to worry about manually setting it yourself.

If you continue to have issues with Night Shift Scheduling, let us know in the comments below. In the meantime, let us know what you think about iOS 13 and if you are excited about all of the new features.

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Andrew Myrick
Andrew Myrick

Andrew Myrick is a freelance writer based on the East Coast of the US. He enjoys everything to do with technology, including tablets, smartphones, and everything in between. Perhaps his favorite past-time is having a never-ending supply of different keyboards and gaming handhelds that end up collecting more dust than the consoles that are being emulated.

Reader Interactions

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Show 11 Comments

  1. Olen Holm says

    May 19, 2021 at 5:33 PM

    Stopped working correctly after I traveled three time zones – it thinks I’m still in NYC.

    Reply
  2. EL says

    March 14, 2021 at 4:29 PM

    Night shift works and the sunrise to sunset option is there, but seems not to be working properly — that is, it turns back to blue light well before sunrise and to yellow light well before sunset. My time zone is set properly so I’m not sure why it is doing this. It works on my phone.

    Reply
  3. ELISABETH GORDON says

    September 13, 2020 at 3:30 PM

    Despite your assistance I’m still finding Night Shift does not work on my brand new iPad 3. It does on my iPhone Xs.
    It’s do so bright.

    Reply
  4. Janell Ahrens Martin says

    May 15, 2020 at 6:22 AM

    I just updated to the most recent IOS and still can’t get night shift to work.

    Reply
    • Elizabeth Jones says

      May 15, 2020 at 9:27 AM

      Hi Janell,

      What model are you using? Look at Settings > General > About

      Reply
  5. Lana says

    April 1, 2020 at 10:53 AM

    Hi! I tried turning the system customization off and on but i still can’t see the sunset to sunrise night shift option. I do have the newest update (13.4) and I can only schedule the night shift. Any ideas?

    Reply
  6. Serena Myers says

    March 10, 2020 at 12:25 AM

    My system customization was on so this didn’t fix it for me. I still can’t get night shift to work without choosing manual every day.

    Reply
    • Elizabeth Jones says

      March 10, 2020 at 9:10 AM

      Hi Serena,

      First, toggle System Customization off, restart, and then toggle it back on. See if that does the trick.

      If that didn’t work, check that you toggled on Setting Time Zone in Settings > Privacy > Location Services > System Services.

      Also, review if you have any accessibility settings toggled on for your display (Settings > Display & Text Size.) If you see any toggled on, temporarily toggle them off and run a test to see if Night Shift works.

      Some accessibility features like Smart invert, Invert Colors, Grayscale, Increase Contrast, and other display options can prevent Night Shift from working correctly.

      Reply
  7. Anna says

    March 8, 2020 at 10:42 PM

    Hi, followed all these instructions until I got to System Services to find I don’t have an option of System Customization! I’m on an iPhone 6 running iOS 12.4.5. Please help if you can 🙂 Thank you!

    Reply
    • Elizabeth Jones says

      March 9, 2020 at 10:17 AM

      Hi Anna,

      If you don’t see System Customization, it may not be available for your iOS version–the article is for iOS 13+.

      Instead, let’s see if we can fix it another way.

      Go to Settings > Display & Brightness > Night Shift. If you set a schedule, toggle it off. Also, toggle off Manually Enable Until Tomorrow (if available).

      Then, go to Settings > Privacy > and make sure Location Services is enabled. Once enabled, tap System Services and toggle on Setting Time Zone. If it’s already toggled on, toggle off, wait a few seconds, and toggle back on.

      Finally, restart your device and go back to Settings > Display & Brightness > Night Shift and run a test to see if it now works.

      Liz

      Reply
  8. Mr Blair Jobson says

    December 29, 2019 at 4:16 PM

    Hi, I checked those settings and they were perfect, ie my ipad unfortunately didn’t have the settings error you outlined.

    I’ve manually switched my ipad to Light Mode this morning and I’ve left the settings to automatic. Now I need to wait and see tonight and tomorrow morning, to confirm if my manual reset has fixed this bug or not.

    Thanks for suggestion but it would seem that it’s not the ONLY cause for this recent ipad OS 13 Night Shift bug. Hopefully, Apple releases a patch soon.

    Reply

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Last Updated on May 15, 2020 by Elizabeth Jones