FaceTime / iMessage waiting for activation, how to fix

Several users have reported an issue in which they are having issues with iMessage not activating. Users have reported they are getting this message “Waiting for activation…” and after a while users get this message ”Activation unsuccessful. Turn on iMessage to try again’. It has been also reported that this issue also occurs with FaceTime.

How to fix:

Try each step until you resolve your problem:

  • Ensure that you are using a valid Apple ID at myinfo.apple.com.
  • Make sure that you have a valid cellular or Wi-Fi data connection.
  • Make sure that your date, time, and time zone are set correctly.
  • Turn iMessage off and on in Settings > Messages.
  • Open iMessage, under the message settings, a popup message will appear saying your carrier may charge for SMS messages and select “cancel”. iMessage activates itself after you have clicked cancel. But this would not fully activate itself. Instead, you activated iMessage via e-mail, so you can only send messages with your e-mail address.
  • Try restarting your device. To do this simply, press and hold the Sleep/Wake button until the red “slide to power off” slider appears, and then slide the slider; and then Press and hold the Sleep/Wake to turn on.
  • Turn off iMessage and FaceTime. Go to Settings > Phone. Check if your number is reflected in My Number and restart your device.
  • Settings -> General -> Restrictions > Accounts and make sure that you selected “Allow Changes” and enable the FaceTime to work.
  • Reset your network settings: Settings > General > Reset > Reset Network Settings
  • Settings->General->Reset->Erase All Content and Settings. But please note that this option will delete all your data and media.


FaceTime Activation Error: “Could not sign in. Please check your network connection and try again”, Fix

iOS 5: iMessage not working – how to fix


  1. Lol says

    Guys, there is only ONE solution for this problem, if you are using a wifi network it must be superfast, you must be near the router so it can work, otherwise you will need a constant 3 G network connection :)

  2. Phil says

    This didn’t work either way, on my network over the phone or even wiping out all my settings??

    What’s next?

  3. Gina says

    None of this stuff worked for me. I’m so annoyed /: I’ve tried absolutely everything! And resetting my phone is NOT an option!

  4. Dave says

    My face time just disappeared, and I tried to turn ‘on’ at FaceTime, it says varifing my phone, but each occasion it is unsuccessful. All other emails for FaceTime were varified, but not my phone #. Any suggestions to fix this crap will be appreciated. Thanks!

  5. Jared says

    This surprisingly worked for me! I went to iMessage in settings and clicked on send and receive at… then I signed out of my apple ID. After, I turned off and on iMessage. While that was attempting to activate, I reset my network settings. Once it reset, I got a bunch of messages that I hadn’t received before and checked iMessage and it was finally activated! Hopefully this helps someone else to.

    • paintgirl says

      Where do you see “send and receive at…” I don’t even have that under messages? Is it an Ipad thing? I’m having the problem with my iPhone

  6. Fitri says

    It also worked for me…just sign out from your apple ID in the message setting…then enable/on your iMessage back…

  7. lyn says

    got my new ipad 3 and i cant activate my imessage.theres no turn off/on botton just asking to sign in my apple id but everytime i try to sign in it says could not sign in.please check your network connection and try again.wat should i do ?help…

  8. ja7mz says

    I was having the same problem with my phone not sending iMessages (iphone 4S), so I went into settings > messages and turned on iMessages. It still gave me that error message, but I left iMessages on and now I’m sending texts as iMessages and not SMS. Just dismiss the error message in settings, leave iMessage on, and continue on your way. See if that helps!

  9. says

    Just bought a second hand iPhone, my iMessage wouldn’t work. I don’t have a SIM card or service yet, but after I turned iMessage off and then back on again it started working.

    My iMessages come through with my email address instead of my phone number, and FaceTime still doesn’t work yet.

    I assume that will all clear up when I activate service.

  10. Tink says

    It worked after I signed out of my apple Id.
    Step 1 go to settings
    Step 2 go to messages
    Step 3 touch n e of the settings n turn it off. Just not the activation one
    Step 4 it should now say where ur receiving it from click it and if u have a phone and or email (s) it’ll pop up
    Step 5 click sign out of account
    Step 6 sign back in
    It should work then cuz I’ve tried everything everyone else said n nothing.
    Btw I have an iphone4
    Sorry if I wasted ur time n didn’t help.

  11. Scarwalker says

    After trying the above, and getting rather annoyed, I called my service provider (o2 uk) and they gave me a code to input to the dialler. Texts, and iMessage and FaceTime seem to work as they should afterwards. apparently iPhones on pay and go keep forgetting this code and it has to be input occasionally when text messages stop sending.
    Hope that helps anyone else before they get too frustrated.

  12. ronbet87 says

    My iMessage shows another phone number other than mine. Can not get it to show my number it shows a totally different number and I can not get it to work. I have tried every ones ideas and nothing.. HELP

  13. Ali Yang says

    Problem fixed! What you need to do is go to Settings > FaceTime > Apple ID: *** > View Account. After you have sign in, FaceTime should be working!

  14. alfreds says

    I had the same problem with locked Sprint Iphone 5. Im using R-SIM7 for unlock and couldn’t activate my phone, sms, 3G, imessages and facetime wasn’t working(Waiting for activation). Long story short, I managed to fix:

    1. To fix this you need to jailbreak with evasi0n and download iFile from cydia(or you can just use ifunbox).

    2.Go to (CarrierLab.bundle or 00101 folder) /System/Library/Carrier Bundles/iPhone/00101/carrier.plist

    -back up the file carrier.plist (just in case)

    Go to the following line and add +011 so it looks like +011447786205094



    3.Now go to /System/Library/Carrier Bundles/iPhone/Unknown.bundles/carrier.plist

    ADD -> “+011″ To all the 10 numbers you see.



    4.Now go to /System/Library/Carrier Bundles/iPhone/*carrier that your phone is locked to*/carrier.plist

    Find SMS perfix under international and delete “011” value so it looks like


    5. To fix 3G go to /System/Library/Carrier Bundles/iPhone/Unknown.bundles/carrier.plist find SIMs and copy all those “xxxxx” number from there and now go to /System/Library/Carrier Bundles/iPhone/*carrier that your phone is locked to*/carrier.plist4. and find this line intldataroamingallowed *paste here*

    SAVE then reboot.

    If 3G still not working change to correct APN using unlockit.co.nz

    Hope this helps anyone having the same issues.

  15. todd says

    apple your imessage is a joke. Fix the bugs. Going to go to the samsung 3 avoid all this frustration and be able to contact anyone with a different smart phone.. Hmmmm Smartphone Hmmmmmm Iphone not so smart….

  16. Brian says

    The problem is that you bought and iPhone.

    Make sure that you are using the correct APPLE ID and PASSWORD!!!!

    go to https://www.icloud.com/ and sign in. If you sign in successfully and you are using this for iMessage then you should just call apple and have their retards walk you through the issue.

    If you are not able to sign into iCloud then there is your problem. Change your password or get the correct APPLE ID which is associated with your password.

    Good Hunting

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