Fix: Unable to verify Apple ID because activation / verification email is NOT sent / received

Several users have reported that they could not verify their Apple ID because they did not receive the activation email that Apple sent to verify their email address.

Having an Apple ID is a must if you are using an Apple product. With an Apple ID, you can buy apps, log in to your iCloud account or access Apple support and view your product information (along with many other things). If you do not have an Apple ID, you can easily create an Apple ID by visiting My Apple ID web site.

During the registration process, Apple asks for your name, address and email. After you complete the registration process, Apple sends a verification/activation link to the email address that you submitted during the registration process to verify that this address belongs to you. You are required to open your email and follow the instructions to activate your Apple ID; you cannot use an Apple ID without verification. If you haven’t received your activation / verification email, one of the followings solutions should resolve this issue:

  1. Apple sent the verification email but verification email was caught by your email’s spam or bulk mail filter. Check your spam, junk or bulk mail folders to see if the verification email is there.
  2. First ensure that your spam blocker is not filtering appleid@id.apple.com (you may add this email to your address book) and then request a new verification email (see below).
  3. It is possible that your email provider may be having technical difficulties preventing you from receiving emails. This is especially true if you have a self-hosted email address like yourname@yourname.com. You may want to change your email or request a new verification email (see below).
  4. You may have made a typo in the email provided. Check to ensure the email address is spelled correctly.

How to request a new verification email

Visit appleid.apple.com and then click “Manage your account” and enter your Apple ID and password. When you sign in, it will say:

“A verification email was previously sent to [your email address]. We can resend the verification email to the same address, or if this address is incorrect you can change your Apple ID and email address.” You will also be able to see and change your Apple ID email here. If you want to change your email address, you can do so (see number 3 and 4 above). Then simply click “send verification email.”

Apple ID verify

Related:

Comments

  1. Edgar says

    This did not work. I didn’t receive the verification email the first time, nor did I get the response on the Mange Your Apple ID site when I returned to request it again. It was ground zero each time. No emails received. Nothing in my spam folder. When I try to use the security questions to authenticate my account I get the message that I got my birth date wrong! Very frustrating.

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  3. Asola says

    hey, i have a Q,
    my Email Adress Belongs to an “unknown” Apple ID, I need To change it, but how?
    please repaly it means alot!
    Thank You.

  4. elham says

    I didn’t receive verification e-mail and when i type my e-mail in manage account it couldn’t find my e-mail but site dosen’t allow me that i re register.what should i do?

  5. Feed up! Lmfao says

    Surely apple I d verification can’t be this
    frustrating,come on apple, this prob been going on for years.

    Wakey Wakey apple ;)

  6. Nic jarvis says

    I’ve changed my Apple ID password and now having been reset I’m getting a message saying it is incorrect!!!! There is no help from apple whatsoever. IOS 7 is just a torch that makes my phone look like a fisher price toy. I’ll be moving back to android ASAP. Shocking service

  7. Linda says

    Utterly disrespectful of apple to send users on endless loop with rejected security question answers, DOB not accepted, session timed out, blah blah blah. Have followed ALL directions to the letter but reset email NEVER ARRIVES. Seriously, apple, what appears to be a long standing problem is still unresolved? THE RESET EMAILS DO NOT ARRIVE ~~~

  8. says

    Very very frustrating cannot find an answer to my problem changed my ID says verification email sent still not arrived after going thru the same process numerous times, totally confused now, don’t know what to do next not impressed.

    • Ben says

      FIXES

      #1
      Try your email with a different suffix: change “.com” to “.co.uk”
      Refresh your email and see if the verification email comes through.

      #2
      Failing that, you can go to https://appleid.apple.com/, login and change your primary email address to another email address (if you have a second or somebody elses; otherwise create another email address). Annoying and mildly inconvenient but will work.

      x

  9. Jasmie L says

    Please help!

    Why is my apple id like disappeared from the world? Cannot recognize at all! Even when I enter all my info into iforgot.apple.com it just says everything is not exist….what should I do? The account is supposed with all my credit card info so it is so insecure.

    Please help to check urgently! Thanks!

  10. racingbug says

    IPHONE is a POS, No support, no customer service, and you wont get a verification email to activate your apple id ………. no matter how hard you try, or who you attempt to contact !!!!!!! if you are reading this it is TOO LATE !!!!!!!! the best thing to do is warn everybody you know !!!!! RIP STEVE JOBS !!!!!

  11. ran says

    My account has been verified but it says I need to verify my account. What can I do? recent my verifacion but not recieve verification from my email, I am so
    tired of using my friend’s account. please help?

    Reply

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