Several users have reported that they could not verify their Apple ID because they did not receive the activation email that Apple sent to verify their email address.
Having an Apple ID is a must if you are using an Apple product. With an Apple ID, you can buy apps, log in to your iCloud account or access Apple support and view your product information (along with many other things). If you do not have an Apple ID, you can easily create an Apple ID by visiting My Apple ID web site.
During the registration process, Apple asks for your name, address and email. After you complete the registration process, Apple sends a verification/activation link to the email address that you submitted during the registration process to verify that this address belongs to you. You are required to open your email and follow the instructions to activate your Apple ID; you cannot use an Apple ID without verification. If you haven’t received your activation / verification email, one of the followings solutions should resolve this issue:
- Apple sent the verification email but verification email was caught by your email’s spam or bulk mail filter. Check your spam, junk or bulk mail folders to see if the verification email is there.
- First ensure that your spam blocker is not filtering firstname.lastname@example.org (you may add this email to your address book) and then request a new verification email (see below).
- It is possible that your email provider may be having technical difficulties preventing you from receiving emails. This is especially true if you have a self-hosted email address like email@example.com. You may want to change your email or request a new verification email (see below).
- You may have made a typo in the email provided. Check to ensure the email address is spelled correctly.
How to request a new verification email
Visit appleid.apple.com and then click “Manage your account” and enter your Apple ID and password. When you sign in, it will say:
“A verification email was previously sent to [your email address]. We can resend the verification email to the same address, or if this address is incorrect you can change your Apple ID and email address.” You will also be able to see and change your Apple ID email here. If you want to change your email address, you can do so (see number 3 and 4 above). Then simply click “send verification email.”