Emails sometimes get stuck on their way to the destination. You will often find these emails stuck on your “outbox” folder. On its own, it is rarely a big problem however the problem can get magnified when the email size is huge in that it contains several attachments or media files. This can lead to battery drain issues on your phone as well. This problem can be fixed relatively easily by removing the “stuck” message from your iOS device by following the steps below.
Before you proceed to remove the email, please make sure that the account setting are right on your phone. If you are using gmail, please Check your Gmail account settings to verify that you haven’t entered your account information incorrectly. To do this, tap the “Settings” app and tap “Mail, Contacts, Calendars.” Tap your Gmail account and verify the information on the screen. If your account settings are right and the phone is connected to cellular and wifi without any issues, you can proceed to these steps below.
Step -> 1. Switch your phone to Airplane mode
Step-> 2. Once your phone is in Airplane mode, open the Mail app and Go to the Outbox
Step ->3 Click the “Edit” button on the top right of the screen, followed by checking on the circle next to the “stuck” email that you want to delete
Step-> 4 Click “Trash” on the right bottom of your screen to delete the message
Step-> 5 Switch your device out of the Airplane mode and return to the mail app.
You should no longer see the stuck message on your email outbox. Please let us know if you had any issues in removing the items by providing your comments below.