Several readers report that they’re getting voicemails and missing calls because their iPhone does not ring, and all calls go straight to voicemail. It sucks to experience this kind of problem, especially when you’ve people calling you on a daily basis for business purposes. For some weird reasons, this particular problem of going to voice mail without ringing happens to a good amount of iPhone users. In particular, users who port their number to a different mobile carrier or users who switch from Android to iPhone (or vice-versa) often report this problem.
How to Fix iPhone Calls Going Directly to Voicemail
If you are having this issue, please try the following
- Users that are having this issue on iOS 10 and later versions have found success by turning off the Cellular Roaming by Settings >Cellular >Cellular Data Option >Roaming >Voice Roaming >Off. This suggestion is especially true for users that are using Verizon plan for their iPhones
- Make sure that iPhone’s Ring/Silent switch is OFF meaning ringer is ON. A bell will flash briefly on the screen when you turn on the ringer
- Check that the Do Not Disturb setting is not silencing calls (Settings > Do Not Disturb OR swipe open Control Center and make sure the crescent moon icon isn’t enabled)
- Make sure that Airplane Mode is OFF (Settings > Airplane Mode)
- Make sure that your carrier software is up to date (Settings > General > About)
Those solutions that we provided above should help you resolve the problem in a minute. However, if it continues to happen, here are some more things you can do to fix it.
- Enable Airplane Mode (Settings > Airplane Mode), wait a few seconds and turn off Airplane Mode
- Reset Network Settings by going to Settings > General > Reset > Reset Network Settings
- Restart your device by pressing and holding the Sleep/Wake button until you see the red slider
- Perform a Forced Restart
- On an iPhone 6S or below plus all iPads & iPod Touches, press Home and Power at the same time until you see the Apple logo
- For iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo
- On an iPhone X or iPhone 8 or iPhone 8 Plus: Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Finally, press and hold the Side button until you see the Apple logo
- Restart the Phone app by double clicking the home button, find the Phone app and swipe it up to close it
- If you are still having issues, contact your carrier to see if there are any network issues
Some of the most common causes of this problem are the Do Not Disturb feature enabling automatically, specifically when you upgrade to a new firmware, or you may have turned it on but then forgot to turn it off. If Do Not Disturb is switched on, a crescent moon icon appears in the top right of your iPhone’s status bar, right next to your phone’s Bluetooth and battery symbols.
- Reader Rhonda pointed out that after updating your iOS, the upgrade itself might switch this function to off. So fix it by going to Settings > Phone > Announce Calls and then switch it from Never to Always. For Rhonda, that fixed the problem!
- Mandy put her SIM card into her son’s iPhone 5 and his SIM into her iPhone 6. After turning phones back on and seeing Messages pull through, Mandy turned off the two phones and swapped the SIMS back to original iPhones. AND everything seems fine! So give this one a try if nothing else worked for you YET.
- I solved it by switching off ‘call forwarding’ in Setting, General, Phone, Call forwarding. I hope this can be helpful to some of you
- A couple of readers have success by turning off LTE. Go to Settings > Cellular > Cellular Data Options > and turn OFF Enable LTE
- Check that your SIM card is unlocked. If locked, just enter the PIN code and everything should work
- I corrected my problem by simply rebooting my phone
- What worked for me was going into settings > phone > announce calls and changing that to always
- The fix for this issue on my iPhone was deleting my voicemails after listening or saving my voicemails