Buying a used Macbook is very different than the purchase of a used Windows PC. While many people refresh their PCs and Windows-based laptops on a regular basis, Mac Fans are typically slow with their upgrades. Macs and particularly, MacBooks, are built sturdier, and the high quality of these machines is hardly a point that needs discussion or debate.
When Apple releases new Macbook and Macbook Pro, you will often be able to secure pretty good bargains if you are shopping for a used MacBook. Given that the new Macbook was announced recently and with rumors of a potential refresh of MacBook Pro’s in time for the June conference, this is an excellent opportunity to shop for used Macbook.
In this article, we cover some of the essential things to consider when you are sourcing a used Macbook. The tips are classified into two distinct categories, Hardware and Software.
Quick tips
Run These Tests on Any Used Mac Before Purchase
Run it unplugged to see how the battery holds up
Check that WiFi & Bluetooth work correctly
Inspect the physical status of the battery if applicable
Check hard drive health with Disk Utility or similar
Test All USB ports using flash USB Thumb Drive and Thunderbolt or FireWire to check those ports
Check for dead pixels on the display
Run the hardware test
If Mac has a DVD/CD combo drive, test with a DVD or CD
Make sure the serial number on the case matches the one in the system
Buying a Used Macbook: Hardware
Although many of us are trying to secure a deal via the usual suspects such as your local craigslist or eBay, it is important to be able to examine the physical condition of the Macbook. Certain aspects are not quite apparent from pictures or videos. If you can examine the device carefully, try closing the Macbook and then opening it to make sure that the hinges are not loose on the Macbook. That could cost you some dime if you had to take it to a repair center to replace the faulty hinges.
The other important aspect from a hardware perspective is to examine all the external ports of the MacBook. Make sure that these ports are in a working condition and are clean. Also, look for any big dents on the surface of the machine. Small dents due to routine wear and tear are okay, but if you see a larger dent on the body, that might point to serious internal problems.
Serial Number
This number is another important aspect of the machine that is often overlooked by the buyer. It is important that you examine the serial number of the Macbook. This number is found on the bottom of the Macbook towards the hinge. Compare the serial number that you see on the machine’s surface with that in the software. Click on > About this Mac. The last field shows the serial number. Please make sure that the serial number shown here is the same as the one that is printed on the surface of the machine.
The serial number is also a critical asset when it comes to tracking the service and warranty information of the Macbook that you are trying to purchase. If the laptop is a few years old, the chances are that it may be covered under warranty or an Apple care agreement. To find this information, click on check coverage at the Apple site. Enter the serial number in the input box verify the current owner purchased the Mac via Apple. If there is any warranty remaining on the machine, it displays that information here.
If the Mac has AppleCare coverage, ask the owner to transfer that coverage to you.
In most cases, the original owner can transfer ownership of the Mac’s AppleCare plan. However, if the original owner pays for the AppleCare plan on a monthly basis, a monthly plan cannot be transferred to a new Apple ID.
The next step is to conduct a hardware test on the computer. Apple Hardware Test (AHT) contains a suite of diagnostics that verify the hardware of your computer. It’s a great way to rule out a hardware issue when troubleshooting your computer. Make sure that you connect to AC power when running the Apple Diagnostics (also called the Apple Hardware Test) on a Mac notebook.
Remove any external devices such as USB drives etc. connected to the MacBook before conducting the hardware test. If you can, please make sure that you perform Extended Testing as opposed to the Necessary Testing when trying the AHT.
Battery Condition
This is another important aspect that one should dig in a little before taking on that sweet deal. Replacing batteries can be an expensive affair. To evaluate the battery condition of the machine, you can Click on Applications > Utilities > System Information. On the System information screen, click on “Power” and look for the condition and cycle count under the Health Information. Please make sure that status says Normal, and there is ample count remaining on the device. For example, in this case, the battery is halfway through its life. You can click on the following Apple link that shows you the maximum battery cycle counts based on different Macbook models. In this 2010 Macbook Pro model, the max count is 1000 cycles, and we are 429 cycles in.
A good replacement battery would run you $50 easily plus labor costs of replacing it if you are not careful. Since we are talking hardware, it is also a good idea to make sure that the computer has at least 8GB of RAM for decent user experience.
MacBook Camera
The best way to check if the camera on Macbook is working is to open the Photobooth on the computer. You can also use the Facetime app to see if the camera is in a working condition. If you see a message that says “There is no connected Camera,” it might indicate issues with the camera unit and might need some exploration.
Sound /Audio
A Mac’s audio is another aspect of the device hardware that you should definitely check out. Make sure that not only the internal speakers of the device are functioning, but the headphone port is working as well. Plug in a set of headphones and test out the port to be sure.
Now that the basic hardware features including appearance, sight, heart, and sound are examined, the next steps focus on some of the software aspects of the device.
Buying a Used Macbook: Software
It is important that you make sure that the seller has removed his or her iCloud account from the Macbook. Pay particular attention to the Find my Mac feature to make sure that it has been disabled.
Many users protect their Macbook with an extra layer of security using the firmware password. Make sure that the seller has removed the firmware password. Try booting the machine to recovery command r, to invoke a firmware password if there is one associated with the computer. You can find additional details around the firmware password from Apple’s site.
Resetting the PRAM and NVRAM is always a good step when testing out an older machine. Sometimes you may need to do an SMC reset if there are weird issues with the display or keyboard backlight.
Where to shop for a used MacBook
The Apple store is a good place to look for refurbished units at bargain prices. Apple says all of its refurbished hardware is tested and certified with a standard 1-year warranty. SquareTrade is another internet vendor that sells warranties for Mac products and other electronic products. You can always check them out.
The other online retailer with a strong reputation in the Mac business is Powermax. Check their site out for some good deals. They carry a pretty decent inventory when it comes to used Macs and Macbook. There is also Mac Mall and Mac of All Trades. We have also tried Small Dog Electronics in the past and like their customer service.
Craiglist or Similar
If you do decide to pursue that deal on Craigslist, please make sure that the seller is local so that you can check the condition of the MacBook before you actually purchase it. And when the price is too good to be true, it’s probably a scam. At a minimum, when buying from third-parties, don’t purchase a Mac or MacBook without the seller providing you clear documentation of the chain of ownership going back to the original dealer/purchaser.
If meeting a seller in-person and paying cash, that person knows you have a lot of money in your pocket. So be smart and take a friend (or two) and meet at a public place. Do not make any exceptions. If a seller won’t meet you in a public place, that’s spells trouble enough. Walk away, no runaway and find another dealer.
Additionally, be ready to walk away. And ask lots of questions such as – when did you buy it yourself? Why are you selling it? Ask questions via e-mail, ask those SAME questions via phone, and ask those SAME questions in-person. Why? If that person is lying, they will likely have a different story when the same question is asked multiple times.
If the person selling won’t give you his or her phone number or suggests payment method such as the Western Union, Paysafe or Moneybookers, tread lightly. We also urge you to be cautious if the seller is in a foreign country. Often you will find emails that suggest that the vendor is proposing to use a third-party shipping service. For example “Interparcel will deliver the Macbook to you, receive your payment and I will receive the payment for the Macbook only after you instruct them to do so. I will pay the shipping”. The best deal is one where you can examine the machine yourself. Second, to that, your sourcing should be via reputable online vendors that have been around for years.
Trust your gut!
If everything doesn’t line up correctly, even if the price is awesome, walk away. If it just doesn’t feel right, don’t buy it. Trust your own instincts.
Got Used MacBook, What About Privacy?
If you went ahead and found a great deal and seller and now you have a new-to-you MacBook or Mac, the next step is setting it up as your own. Depending on where you purchased it and whom from, you might need to perform some additional steps.
If you are concerned about the seller potentially getting any of your personal and private information, perform a factory reset on your Mac if it wasn’t already done by the seller. Check out this article for in-depth steps on how to do that. We highly recommend you do this if it was not completed by the seller. After you Factory Reset, upgrade to the macOS or OS X version you want.
Summary
We hope that the pointers provided in this article serve as a good starting point for you to explore before you get yourself that sweet deal on a used Macbook. And remember, if the seller can not furnish you with the original receipt or the packaging of the MacBook with the serial number on it, that speaks volumes of the condition of the MacBook.
If you think that we are missing some of the other standard tests, please feel free to share it in the comments below.
Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the original editorial direction of AppleToolBox. He is based out of Los Angeles, CA.
Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.
In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.
Very helpful tips!
Some questions:
(1) if MBP is with an extended Apple care until early 2021, then what all could be covered under the extended warranty? The location is North America (US/Canada).
Upon finding any software/hardware errors, can Apple Care replace those or are there certain restrictions?
What other precautions one should take under such cases when Apple care is still there?
(2) Mid-2015 MBP retina, 15 inch: as of now, Catalina is installed. Any idea, when would Apple stop supporting/providing updates to the OS for these units?
(3) I heard that one could go to Apple store (as a buyer), and if the device still has Apple Care, then a technician in the store could cross-check the device before the new buyer purchases the unit from the seller.
Do you think that is step would be helpful, and is Apple usually independent in such cases to indicate me (the new buyer) any potential problems in the unit?
Hello, thanks for the information because I am about to purchase a used 2014 MacBook pro. how can I assure that I am not buying a stolen one? Thanks
Cheers,
Wen Hung
Make sure you get a proof of purchase for the Mac from the seller that includes the date, price paid, and where purchased from.
Ask for the device’s serial number and run that through Apple’s site to check it warranty status. And of course, make sure the Mac is not connected to someone’s Apple ID.
If the seller can’t or won’t provide a proof of purchase, it’s best to move on and not buy.
Hello, thanks for the information because I am about to purchase a used 2014 MacBook pro. But the problem is it doesn’t come with the box because the previous owner has misplaced it. How can I ensure that I am not purchasing a stolen MacBook? Other than the serial number are there any other ways? Hope to get a reply soon. Thanks.
When buying a used MacBook from a 3rd party, does the serial number need to be transferred? How can I make sure that the purchase is tracked by Apple in case I run into any future issues and need to take it in for service?
A transfer of the serial number to a new owner is part of the process when transferring an AppleCare plan to a new owner. If the MacBook is not covered under AppleCare, then there is no method to transfer the serial number other than making sure the previous owner signs out of Find My Mac and you sign in to Find My Mac with your Apple ID. Once you do that, the device (and its serial number) become associated with your Apple ID.
To remove a Mac: On the Mac, choose Apple menu > System Preferences, then do one of the following:
macOS Catalina 10.15: Click Apple ID, click iCloud, then deselect Find My Mac. Enter your Apple ID password, then click Continue.
macOS 10.14 or earlier: Click iCloud, then deselect Find My Mac. Enter your Apple ID password, then click Continue.
For AppleCare transfers, first check to see if Apple Care for the MacBook allows transferring. Go to Apple’s legal site and select your Apple product and the location where the device was originally purchased. Select the language to review the terms and conditions and then select the timeframe when Apple Care was originally purchased.
In general, this is what Apple allows for transferring Apple Care on Macs in the US/Canada–if a different country/region, please check that specific agreement:
Transfer of Plan: Subject to the restrictions set forth below, you may make a one-time permanent transfer of all of your rights under the Plan to another party, provided that: (a) you transfer to the other party the original proof of purchase, the Plan’s Confirmation, the Plan’s printed materials, and this service contract; (b) you notify Apple of the transfer by sending, faxing or e-mailing notice of transfer to Apple Inc., ATTN: Agreement Administration, MS: 217-AC, 2511 Laguna Blvd, Elk Grove, CA 95758, U.S., fax number 916-405-4175 or [email protected], respectively, and (c) the other party accepts the terms of this service contract. When notifying Apple of the transfer, you must provide the Plan Agreement Number, the serial number of the Covered Equipment, and the name, address, telephone number and email address of the new owner.
What you will need the original owner to do is transfer the ownership of the Mac’s AppleCare plan to you.
To do so,
1) Ask the previous owner to provide you with the MacBook’s AppleCare agreement number. To get this, that person needs to log into Apple’s Support page and look under devices.
2) Confirm that the serial number on the AppleCare agreement is the same serial number of the device on the AppleCare plan
3) Ask the seller for a copy of the original sales receipt for the AppleCare plan and the MacBook
4) When transferring an AppleCare plan to another person, Apple requires information about the seller, including where you bought the device and proof of that purchase (along with AppleCare)
Once you have all this information: ask the previous owner to contact Apple support and say “I need help with an AppleCare product transfer” or send a letter through the mail and include the following:
The AppleCare agreement number
Copies of all sales receipts
The serial number for your Apple device
The previous owner’s information
The new owner’s telephone number, email, and mailing address
United States and Canada:
Apple Inc.
ATTN: Agreement Administration
MS: 217-AC
2511 Laguna Blvd
Elk Grove, CA 95758
USA
Great article and thank you for this.
I decided to buy my own MacBook from the refurbished store. So far so good!!! If you’re interested, I bought mine from Macs4U. Hope you all have a good day!!!
great info! I’m looking at Craigslist ads here in the bay area and some person has a few MBP’s for sale and all say something like: “$3k software included (Final Cut Pro, Logic Pro, etc) all software is version 10 most current”
Should I be wary of this? Is it a problem to update software in the future if the original purchaser has the passwords? Or is this not a problem?
Be skeptical. Though the software is included, since this is Apple software it’s tied to the original owners Apple ID, and once you sign into the Mac App Store with your own Apple ID, you will likely encounter problems. It’s unlikely the original owner will share this ID and password (and really they shouldn’t!) so even though it might work on the Mac for a while, it’s likely not to work in the long run.
Ideally, you should reformat the MacBook if the seller hasn’t already done so and connect it to your own account—which means the software isn’t really “included.” Don’t make your decision based on these supposed added bells and whistles. Instead, get the best MacBook model for your budget—forget about these added inticements!
Hi,
Thank you so much for the info.
I’m going to buy a MacBook pro 9,2 but I have to replace the damaged hard driver, what do you advise me to do in this case?
Not sure we follow. What is a MacBook Pro 9.2? If you are buying a MacBook Pro with a damaged hard drive, it should nt be an issue since you can replace the hard-drive with a new SSD easily. The challenge is however since you are unable to get the machine up and running before you buy, you wouldnt know how the other components are such as the Battery, Video cards etc. Be aware of the risks. Thank you and Good Luck with your purchase.
Hi Liz! Amazing article!
I’ve got a very important doubt, do you think it’s worth buying a 2011 computer in 2018?
Due to my music production job, I’m on the need of buying a Mac Pro with 16 GB RAM, but my budget right now is somehow limited.
I saw an ad of a MacBook Pro 15″ + 256 SSD + 500 Gb 7200rpm + 16GB Ram
The computer is from 2011 and it’s priced in 900€ ($1.106 USD).
Do you think the price is ok?
But specially, is it worth to buy a 2011 product in 2018? Do you think I could have problems later on?
Thanks in advance!
Mike, Thanks for the feedback. The MBP in question is relatively old but MBP’s are very sturdy and quality machines. The specs are good but it depends upon what you want to use the machine for. If it is for simply editing / net browsing etc, this is good. However if you need a machine for video editing using Finacl Cut or other editors, this may be pretty slow. The price seems a little on the high side. If you do decide to move forward, make sure of the following 1) The hinge of the display is in good condition 2) Battery cycles are good 3) No Video card issues. Good Luck.
Please I’m in need of a used macbook but a bit confused about macs. I need one basically for Microsoft office, adobe suites and garageband. Was considering buying a 2009 macbook, dont know if that is a good choice. Thanks
Yes, it’s confusing. It depends on what version of Office, Adobe, and Garageband you want to use. Since you’ve identified what you want to use it for, take a look at the recommended specs and system requirements for hardware configuration for each of your desired programs. Then make your choice based on those specs and affordability.
We always recommend looking at Apple’s refurbished models first to see if any fit your budget. The advantage of Apple refurbs is they always come with a 1-year product warranty and you have the option to purchase Apple Care as well for an additional fee, depending on the model.
Thank you for this article. I am planning to buy a used MacBook for photoshop and sketchup and surfing. What do you recommend should I buy that will still be viable say 2-3 years from now? I hope you can help me as I cannot afford the newer Macbooks. Thank you!
You’re in luck, Macs retain pretty decent value over the years. For Photoshop, Sketching, and surfing, we recommend focusing on having at least 8GB of RAM on the MacBook rather than the make/model, as long as it’s from the last 2-3 years, possibly 4 (so 2013/14 onwards.) Depending on your budget, a refurbished MacBook might also do the trick and meet your budget. I routinely check apple’s site for refurb deals–because they come with a full year on included Apple Care (just like new Macs!) and if budget allows, you’re able to purchase the extended Apple Care as long as it’s purchased within 1 year of buying that refurb.
But, if refurbs are also out of range, a pre-owned is a great budget-friendly option, just make sure you run through a thorough health check! And verify that iCloud and Find My Mac are turned off by the current (original) owner. When buying a used Mac, it’s best to go through a large retailer or via a local shop/person where you physically inspect the laptop. Do not buy anything sight unseen, unless it’s from a larger retailer who guarantees it works for a certain amount of time and allows returns if it doesn’t.
I wanted to reply to my previous post but sadly I clicked the ‘reply’ but nothing happened.
Thanks for your suggestion though but unfortunately it is out of my budget after I seen the refurbished laptop on apple’s website.
Anyway, my daily usage won’t be video editing or something heavy like that, just programming stuff to do day by day. This would be my first MacBook if the laptop condition is ok and yeah, will run through the checklist.
Hey. Thanks for this informational articles. I need your opinion, sir.
I planning to buy used MacBook Pro Retina late 2012, 8gb ram, 256gb SSD, i5, 13inch and the cycle count around 700++. The price is 684.37 USD. Is it worth it or not considering everything is fine?
It would be a great pleasure if you reply, thanks!
Thanks for your comment. It really depends on what you want to use the MacBook for. If CAD or video editing, then this machine is probably not the best fit. But for things like creating documents, images (via PhotoShop or similar), spreadsheets, browsing the internet, and everyday types of consumer uses, it’s a solid machine.
It’s not covered under Apple Care, so any repairs are on your own dime.
Before you purchase, make sure you run through the checklist AND that if it’s signed into iCloud, that’s removed along with device registration to an Apple ID.
I’d also like you to take a look at refurbished Macs on the Apple website—you might just find something with similar specs and price point BUT still includes 1-year of Apple Care.
That said, the 2012 MacBook Pro is a solid machine.
I am in the market for a 12’macbook I got a deal where someone is willing to swap my iPhone 7 32 gig for a MacBook 12′ plus 400 dollars in South Africa and the base price for my iPhone 7 was about 900 the price of a MacBook here is 1482 dollars while the used one is going for 850-1000 my iPhone is selling for around 500-600 on the used market is the swap plus the money worth it
My main objective is just to use the basic student softwares like microsofts, adobe and safari to do my assignment.
On a side note, I think it would be a great bonus if I can use the iMovie. However, if it’s not I would just use my Macbook to edit videos as this is not my main objective to buy the iMac.
Buying a used iMac depends on what you’ll use it for. If you want to do things like video editing, it’s better to purchase a more recent iMac. However, older Macs are great budget options for things like writing, spreadsheets, even sound editing, and photo editing/collections.
Follow the same checklist for the older iMac as you would a MacBook. Here’s a quick snapshot of things to check:
1. Check the function of the DVD Drive (called the SuperDrive.) Make sure this is operational—reads and writes to DVDs and CDs
2. Open System profiler and check through each item, like the Hard Drive, RAM, etc
3. Check the startup and shutdown. Unplug it and then plug it back in before starting it up. Check for any errors or dialog boxes that pop up during startup
4. Open Disk Utility to check the health of the Hard Drive
5. Make sure it connects to both WiFi and ethernet reliably
6. Check each USB port, FireWire, SD card slot, and any other ports, including headphone jack
7. Ask the seller if they are including the original box/accessories/installation discs
This is a short list, please review the suggestions and tips in the article for a thorough list.
I plan on buying a used Late 2013 15″ rMBP with a SM1024F SSD, and I’m most concerned with the hd failing shortly after purchase. Besides running Disk Utility and Apple Diagnostics, is there a way to find out the health of the SSD?
Congrats on your New-To-You upcoming purchase. That’s a great MacBook model! Disk Utility and Apple Diagnostics are the two Apple provided products but there are a bunch of third-party health checkers out there. Here’s a few recommended by our readers:
DriveDx (free trial) – an advanced drive health diagnostic and monitoring utility
Blackmagic Speed Test (free) – Certify disk performance–created for video editors who need stable and fast drives
There are a bunch of others but these two are at the top of our reader recommendation lists!
Keep us posted on your New-To-You MacBook experience.
Each laptop is a compromise between portability and power, and all vary where you draw that line. A faster and more capable machine needs larger components and more room to keep them cool – which means it will end up bigger, heavier and more stressful than a less powerful computer.
Hi! great article, i wanted to ask you about what to check on display units or demo units in a store and are they worth the trouble? if good then how to check their quality and useablity. thanks, cheers
Wonderful question! For the most part, open box, display units, or demo items are a good deal. Many times for open box items, someone just opened the box and then returned the item, never actually using it. Most of the time, nothing wrong with the item at all. Even so, it’s best to check a couple of things:
the battery cycle (looked at Battery condition and how to do this in the referenced article)
take a look at the display condition (no cracks) and if possible turn it on to verify it works
And using the hardware serial number check warranty status–see if the product is eligible for AppleCare or not using Apple’s warranty checker
FYI, the Apple warranty start date is determined by when the item is first sold. It isn’t reset on subsequent resales. Buying open box doesn’t affect warranties. All you need to do is send in your recipet to Apple and they will allow it to start warranty from day you purchased it. And for refurbished models, these refurbished sales are different from the sale of a used model. Apple provides new warranties on refurb models.
In addition, you could also hire an expert to inspect the quality of the item and a 3rd party person who will give an honest review and report. There’s an app called Veryfier app that you find someone to inspect and check the item before you purchase.
Nice article – should I be concerned about spy wear software which could send private and banking information to the previous owner – or is that overly paranoid?
Glad you liked the article. If considering purchasing a new-to-you MacBook or Mac, your best bet is to go back to factory settings to erase and then install macOS (or whatever operating system you use.) We have an article about that too!
I don’t think it’s paranoid–it’s smart. And we need to add that into the article as a reminder. So, thank you.
many many thanks for this article. I struggled to find an article like this. I plan to buy a used MacBook but I haven’t some knowledge how to find a good one. thank you
It’s usually best to buy the newest model for your price point. So it depends more on a budget than anything else. If you’re using the MacBook for a specific purpose, like graphic design or video editing, then make sure you buy a Mac with a large hard drive, at least 8 GB of internal memory (RAM), a Retina display, a good graphics card, and a fast processor.
Thank you for taking the time to let us know this article was helpful. Hope you get and really enjoy a new-to-you Macbook! And once you have it in your hands, don’t forget to check out our site for some great tips on getting the most out of your MacBook.
Mike says
Hello,
Very helpful tips!
Some questions:
(1) if MBP is with an extended Apple care until early 2021, then what all could be covered under the extended warranty? The location is North America (US/Canada).
Upon finding any software/hardware errors, can Apple Care replace those or are there certain restrictions?
What other precautions one should take under such cases when Apple care is still there?
(2) Mid-2015 MBP retina, 15 inch: as of now, Catalina is installed. Any idea, when would Apple stop supporting/providing updates to the OS for these units?
(3) I heard that one could go to Apple store (as a buyer), and if the device still has Apple Care, then a technician in the store could cross-check the device before the new buyer purchases the unit from the seller.
Do you think that is step would be helpful, and is Apple usually independent in such cases to indicate me (the new buyer) any potential problems in the unit?
Thank you for your time!
Trong says
Hello – I am considering buying a MBP mid-2014 with the following pecs: 2.8Ghz i7 processor, 16GB RAM, 1TB SSD.
Is this sufficient for doing regularly photoshop and occasionally Premiere/movie editing?
Thank you:-)
Pedrito Nepomuceno says
hOW MUCH WOULD A USED mACBOOK COST SAY ONE YEAR OLD, TWO YEAR OLF AND SOON ON?
Wen Hung Wong says
Hello, thanks for the information because I am about to purchase a used 2014 MacBook pro. how can I assure that I am not buying a stolen one? Thanks
Cheers,
Wen Hung
Elizabeth Jones says
Hi Wen,
Make sure you get a proof of purchase for the Mac from the seller that includes the date, price paid, and where purchased from.
Ask for the device’s serial number and run that through Apple’s site to check it warranty status. And of course, make sure the Mac is not connected to someone’s Apple ID.
If the seller can’t or won’t provide a proof of purchase, it’s best to move on and not buy.
Wen Hung Wong says
Hello, thanks for the information because I am about to purchase a used 2014 MacBook pro. But the problem is it doesn’t come with the box because the previous owner has misplaced it. How can I ensure that I am not purchasing a stolen MacBook? Other than the serial number are there any other ways? Hope to get a reply soon. Thanks.
Kyra says
When buying a used MacBook from a 3rd party, does the serial number need to be transferred? How can I make sure that the purchase is tracked by Apple in case I run into any future issues and need to take it in for service?
Elizabeth Jones says
Hi Kyra,
A transfer of the serial number to a new owner is part of the process when transferring an AppleCare plan to a new owner. If the MacBook is not covered under AppleCare, then there is no method to transfer the serial number other than making sure the previous owner signs out of Find My Mac and you sign in to Find My Mac with your Apple ID. Once you do that, the device (and its serial number) become associated with your Apple ID.
To remove a Mac: On the Mac, choose Apple menu > System Preferences, then do one of the following:
macOS Catalina 10.15: Click Apple ID, click iCloud, then deselect Find My Mac. Enter your Apple ID password, then click Continue.
macOS 10.14 or earlier: Click iCloud, then deselect Find My Mac. Enter your Apple ID password, then click Continue.
For AppleCare transfers, first check to see if Apple Care for the MacBook allows transferring. Go to Apple’s legal site and select your Apple product and the location where the device was originally purchased. Select the language to review the terms and conditions and then select the timeframe when Apple Care was originally purchased.
In general, this is what Apple allows for transferring Apple Care on Macs in the US/Canada–if a different country/region, please check that specific agreement:
What you will need the original owner to do is transfer the ownership of the Mac’s AppleCare plan to you.
To do so,
1) Ask the previous owner to provide you with the MacBook’s AppleCare agreement number. To get this, that person needs to log into Apple’s Support page and look under devices.
2) Confirm that the serial number on the AppleCare agreement is the same serial number of the device on the AppleCare plan
3) Ask the seller for a copy of the original sales receipt for the AppleCare plan and the MacBook
4) When transferring an AppleCare plan to another person, Apple requires information about the seller, including where you bought the device and proof of that purchase (along with AppleCare)
Once you have all this information: ask the previous owner to contact Apple support and say “I need help with an AppleCare product transfer” or send a letter through the mail and include the following:
The AppleCare agreement number
Copies of all sales receipts
The serial number for your Apple device
The previous owner’s information
The new owner’s telephone number, email, and mailing address
United States and Canada:
Apple Inc.
ATTN: Agreement Administration
MS: 217-AC
2511 Laguna Blvd
Elk Grove, CA 95758
USA
Garry says
Great article and thank you for this.
I decided to buy my own MacBook from the refurbished store. So far so good!!! If you’re interested, I bought mine from Macs4U. Hope you all have a good day!!!
muado.info says
Thanks for the post
max says
great info! I’m looking at Craigslist ads here in the bay area and some person has a few MBP’s for sale and all say something like: “$3k software included (Final Cut Pro, Logic Pro, etc) all software is version 10 most current”
Should I be wary of this? Is it a problem to update software in the future if the original purchaser has the passwords? Or is this not a problem?
thanks in advance!
Elizabeth says
Hi Max,
Be skeptical. Though the software is included, since this is Apple software it’s tied to the original owners Apple ID, and once you sign into the Mac App Store with your own Apple ID, you will likely encounter problems. It’s unlikely the original owner will share this ID and password (and really they shouldn’t!) so even though it might work on the Mac for a while, it’s likely not to work in the long run.
Ideally, you should reformat the MacBook if the seller hasn’t already done so and connect it to your own account—which means the software isn’t really “included.” Don’t make your decision based on these supposed added bells and whistles. Instead, get the best MacBook model for your budget—forget about these added inticements!
Liz
Max says
Hi,
Thank you so much for the info.
I’m going to buy a MacBook pro 9,2 but I have to replace the damaged hard driver, what do you advise me to do in this case?
Thank you advance
SK says
Not sure we follow. What is a MacBook Pro 9.2? If you are buying a MacBook Pro with a damaged hard drive, it should nt be an issue since you can replace the hard-drive with a new SSD easily. The challenge is however since you are unable to get the machine up and running before you buy, you wouldnt know how the other components are such as the Battery, Video cards etc. Be aware of the risks. Thank you and Good Luck with your purchase.
mike says
Hi Liz! Amazing article!
I’ve got a very important doubt, do you think it’s worth buying a 2011 computer in 2018?
Due to my music production job, I’m on the need of buying a Mac Pro with 16 GB RAM, but my budget right now is somehow limited.
I saw an ad of a MacBook Pro 15″ + 256 SSD + 500 Gb 7200rpm + 16GB Ram
The computer is from 2011 and it’s priced in 900€ ($1.106 USD).
Do you think the price is ok?
But specially, is it worth to buy a 2011 product in 2018? Do you think I could have problems later on?
Thanks in advance!
SK says
Mike, Thanks for the feedback. The MBP in question is relatively old but MBP’s are very sturdy and quality machines. The specs are good but it depends upon what you want to use the machine for. If it is for simply editing / net browsing etc, this is good. However if you need a machine for video editing using Finacl Cut or other editors, this may be pretty slow. The price seems a little on the high side. If you do decide to move forward, make sure of the following 1) The hinge of the display is in good condition 2) Battery cycles are good 3) No Video card issues. Good Luck.
Phillip says
Please I’m in need of a used macbook but a bit confused about macs. I need one basically for Microsoft office, adobe suites and garageband. Was considering buying a 2009 macbook, dont know if that is a good choice. Thanks
Elizabeth says
Hi Phillip,
Yes, it’s confusing. It depends on what version of Office, Adobe, and Garageband you want to use. Since you’ve identified what you want to use it for, take a look at the recommended specs and system requirements for hardware configuration for each of your desired programs. Then make your choice based on those specs and affordability.
We always recommend looking at Apple’s refurbished models first to see if any fit your budget. The advantage of Apple refurbs is they always come with a 1-year product warranty and you have the option to purchase Apple Care as well for an additional fee, depending on the model.
Keep us posted!
Liz
Jane says
Thank you for this article. I am planning to buy a used MacBook for photoshop and sketchup and surfing. What do you recommend should I buy that will still be viable say 2-3 years from now? I hope you can help me as I cannot afford the newer Macbooks. Thank you!
Elizabeth says
Hi Jane,
You’re in luck, Macs retain pretty decent value over the years. For Photoshop, Sketching, and surfing, we recommend focusing on having at least 8GB of RAM on the MacBook rather than the make/model, as long as it’s from the last 2-3 years, possibly 4 (so 2013/14 onwards.) Depending on your budget, a refurbished MacBook might also do the trick and meet your budget. I routinely check apple’s site for refurb deals–because they come with a full year on included Apple Care (just like new Macs!) and if budget allows, you’re able to purchase the extended Apple Care as long as it’s purchased within 1 year of buying that refurb.
But, if refurbs are also out of range, a pre-owned is a great budget-friendly option, just make sure you run through a thorough health check! And verify that iCloud and Find My Mac are turned off by the current (original) owner. When buying a used Mac, it’s best to go through a large retailer or via a local shop/person where you physically inspect the laptop. Do not buy anything sight unseen, unless it’s from a larger retailer who guarantees it works for a certain amount of time and allows returns if it doesn’t.
Keep us posted and happy MacBooking!
Liz
Zam says
I wanted to reply to my previous post but sadly I clicked the ‘reply’ but nothing happened.
Thanks for your suggestion though but unfortunately it is out of my budget after I seen the refurbished laptop on apple’s website.
Anyway, my daily usage won’t be video editing or something heavy like that, just programming stuff to do day by day. This would be my first MacBook if the laptop condition is ok and yeah, will run through the checklist.
Thanks a lot!
Zam
Elizabeth says
Hi Zam,
Sounds like that “New To You” MacBook is a good match. Enjoy it and welcome to the Team Mac!
As a new-time Mac user, we would love to hear and share your experiences. If you’re up for that, let us know.
Cheers,
Liz
Zam says
Hey. Thanks for this informational articles. I need your opinion, sir.
I planning to buy used MacBook Pro Retina late 2012, 8gb ram, 256gb SSD, i5, 13inch and the cycle count around 700++. The price is 684.37 USD. Is it worth it or not considering everything is fine?
It would be a great pleasure if you reply, thanks!
Zam
Elizabeth says
Hi Zam,
Thanks for your comment. It really depends on what you want to use the MacBook for. If CAD or video editing, then this machine is probably not the best fit. But for things like creating documents, images (via PhotoShop or similar), spreadsheets, browsing the internet, and everyday types of consumer uses, it’s a solid machine.
It’s not covered under Apple Care, so any repairs are on your own dime.
Before you purchase, make sure you run through the checklist AND that if it’s signed into iCloud, that’s removed along with device registration to an Apple ID.
I’d also like you to take a look at refurbished Macs on the Apple website—you might just find something with similar specs and price point BUT still includes 1-year of Apple Care.
That said, the 2012 MacBook Pro is a solid machine.
Keep me posted,
SK
Bonginkosi says
I am in the market for a 12’macbook I got a deal where someone is willing to swap my iPhone 7 32 gig for a MacBook 12′ plus 400 dollars in South Africa and the base price for my iPhone 7 was about 900 the price of a MacBook here is 1482 dollars while the used one is going for 850-1000 my iPhone is selling for around 500-600 on the used market is the swap plus the money worth it
Alysa says
Thanks Liz! Great tips!!
My main objective is just to use the basic student softwares like microsofts, adobe and safari to do my assignment.
On a side note, I think it would be a great bonus if I can use the iMovie. However, if it’s not I would just use my Macbook to edit videos as this is not my main objective to buy the iMac.
Cheers,
Alysa
Alysa says
Hi! Do you have any tips on buying used iMac?
I’m considering to buy an iMac (20-inch, Mid 2007). Would it be too outdated(the softwares and performance specifically) to be using it now?
What should I check when inspecting the iMac?
Thanks!
Elizabeth says
Hi Alysa,
Buying a used iMac depends on what you’ll use it for. If you want to do things like video editing, it’s better to purchase a more recent iMac. However, older Macs are great budget options for things like writing, spreadsheets, even sound editing, and photo editing/collections.
Follow the same checklist for the older iMac as you would a MacBook. Here’s a quick snapshot of things to check:
1. Check the function of the DVD Drive (called the SuperDrive.) Make sure this is operational—reads and writes to DVDs and CDs
2. Open System profiler and check through each item, like the Hard Drive, RAM, etc
3. Check the startup and shutdown. Unplug it and then plug it back in before starting it up. Check for any errors or dialog boxes that pop up during startup
4. Open Disk Utility to check the health of the Hard Drive
5. Make sure it connects to both WiFi and ethernet reliably
6. Check each USB port, FireWire, SD card slot, and any other ports, including headphone jack
7. Ask the seller if they are including the original box/accessories/installation discs
This is a short list, please review the suggestions and tips in the article for a thorough list.
Liz
Skyfire says
Thank you, what a great article!
I plan on buying a used Late 2013 15″ rMBP with a SM1024F SSD, and I’m most concerned with the hd failing shortly after purchase. Besides running Disk Utility and Apple Diagnostics, is there a way to find out the health of the SSD?
SK says
Hi Skyfire,
Congrats on your New-To-You upcoming purchase. That’s a great MacBook model! Disk Utility and Apple Diagnostics are the two Apple provided products but there are a bunch of third-party health checkers out there. Here’s a few recommended by our readers:
DriveDx (free trial) – an advanced drive health diagnostic and monitoring utility
Blackmagic Speed Test (free) – Certify disk performance–created for video editors who need stable and fast drives
There are a bunch of others but these two are at the top of our reader recommendation lists!
Keep us posted on your New-To-You MacBook experience.
Cheers,
SK
modupe tech says
Each laptop is a compromise between portability and power, and all vary where you draw that line. A faster and more capable machine needs larger components and more room to keep them cool – which means it will end up bigger, heavier and more stressful than a less powerful computer.
shaunak says
Hi! great article, i wanted to ask you about what to check on display units or demo units in a store and are they worth the trouble? if good then how to check their quality and useablity. thanks, cheers
SK says
HI Shaunak,
Wonderful question! For the most part, open box, display units, or demo items are a good deal. Many times for open box items, someone just opened the box and then returned the item, never actually using it. Most of the time, nothing wrong with the item at all. Even so, it’s best to check a couple of things:
the battery cycle (looked at Battery condition and how to do this in the referenced article)
take a look at the display condition (no cracks) and if possible turn it on to verify it works
And using the hardware serial number check warranty status–see if the product is eligible for AppleCare or not using Apple’s warranty checker
FYI, the Apple warranty start date is determined by when the item is first sold. It isn’t reset on subsequent resales. Buying open box doesn’t affect warranties. All you need to do is send in your recipet to Apple and they will allow it to start warranty from day you purchased it. And for refurbished models, these refurbished sales are different from the sale of a used model. Apple provides new warranties on refurb models.
Hope this helps your decision.
Cheers,
SK
JohnTor says
In addition, you could also hire an expert to inspect the quality of the item and a 3rd party person who will give an honest review and report. There’s an app called Veryfier app that you find someone to inspect and check the item before you purchase.
vincent says
Nice article – should I be concerned about spy wear software which could send private and banking information to the previous owner – or is that overly paranoid?
SK says
Hi Vincent!
Glad you liked the article. If considering purchasing a new-to-you MacBook or Mac, your best bet is to go back to factory settings to erase and then install macOS (or whatever operating system you use.) We have an article about that too!
I don’t think it’s paranoid–it’s smart. And we need to add that into the article as a reminder. So, thank you.
Best of luck,
SK
mulianto says
many many thanks for this article. I struggled to find an article like this. I plan to buy a used MacBook but I haven’t some knowledge how to find a good one. thank you
Jeyvi castillo says
hey, thanks for this info. very helpful. may i ask what would be the best year model of used macbook pro to buy right now in 2017?
SK says
Hi Jeyvi,
It’s usually best to buy the newest model for your price point. So it depends more on a budget than anything else. If you’re using the MacBook for a specific purpose, like graphic design or video editing, then make sure you buy a Mac with a large hard drive, at least 8 GB of internal memory (RAM), a Retina display, a good graphics card, and a fast processor.
Best of luck with your new-to-you MacBook!!!
SK
Shashin Asiri says
Thanks! Very helpful.
SK says
Shashin,
Thank you for taking the time to let us know this article was helpful. Hope you get and really enjoy a new-to-you Macbook! And once you have it in your hands, don’t forget to check out our site for some great tips on getting the most out of your MacBook.
Have a grand adventure with your new Mac,
Cheers,
Liz